eCaring 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
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Overview

eCaring

4.9

(21)

Pricing

Starting at $149.00 per month

About eCaring

eCaring provides a secure, affordable, cloud-based software solution specifically designed to meet the needs of non-medical Home Care Agencies.

eCaring's platform helps agencies to save time and grow their operation by streamlining the critical aspects of running a successful home care agency and placing these functions in one easy-to-use agency management platform.

With eCaring, an agency can quickly and easily: schedule home care workers, run payroll, manage billing, and verify visits electronically using GPS or telephony. Since 2008 eCaring has been helping home care agencies save time and money with our easy-to-use Home Care Agency management software.

eCaring Screenshots

eCaring Pricing and Plans

Starting price: $149.00 per month

Free Trial

Free Version

eCaring's Unlimited Plan

$149.00

per month

No plan information available

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eCaring Features

Features of eCaring
Activity Dashboard
Activity Tracking
API
Appointment Management
Assessment Management
Automated Scheduling
Billing & Invoicing
Calendar Management
Caregiver Management
Care Plan Management
Charting
Chat/Messaging
Claims Management
Client Management
Client Portal
Clock In/Out
Communication Management
Compliance Management
Customizable Forms
Customizable Reports
Document Management
Electronic Signature
Employee Management
Employee Portal
EMR/EHR
For Long Term Care
Forms Management
GPS
HIPAA Compliant
Home Health Care Management
Insurance Management
Invoice Management
Knowledge Base Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
Patient Records Management
Payroll Management
Point of Care System
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Records Management
Referral Management
Reminders
Reporting & Statistics
Scheduling
Task Management
Task Scheduling
Third-Party Integrations
Time Tracking by Client
Visit Verification
Workflow Management

eCaring Integrations

BillingPlatform

QuickBooks Desktop

Vonage Business Communications

QuickBooks Online

Twilio

HHAeXchange

See all 14 integrations

eCaring User Reviews

Overall Rating

4.9

Ratings Breakdown

86%

14%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.8

Functionality

4.7

Naveen C.

Verified reviewer

Computer Software

5001-10000 employees

Used weekly for less than 6 months

Review source

Reviewed January 2025

Healthcare software platform to improve care coordination

I have used eCaring Software for care for patients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

eCaring is a healthcare software platform which improve care coordination and enhance the quality of care for patients. This software provides support for real time updates and customized care plans for patients.

Cons:

The pricing for eCaring is may be not feasible for individuals who are paying out-of-pocket.

Raquel S.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Reviewed January 2026

20 years in the Industry — eCaring Sets the Standard

My overall experience with eCaring has been truly exceptional. What sets them apart more than anything is their incredible client support — led by [sensitive content hidden]. From the very beginning, our team felt valued, supported, and cared for through the personalized training and hands-on guidance we received. It never felt rushed or generic; it felt personal. In my 20 years in this business, I can honestly say this is the best support I have ever encountered. The team is consistently responsive, patient, and deeply knowledgeable, but more importantly, they genuinely care about the success of the agencies they serve. Whenever questions or challenges arise, they are addressed promptly and thoroughly, giving me a sense of confidence and peace of mind that is priceless. eCaring doesn’t feel like just another software vendor — it feels like a true partner. That level of care and dedication makes a meaningful difference in daily operations and allows me to focus on what truly matters: providing quality care and growing the agency with confidence.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about eCaring was its ease of use and how it streamlined caregiver documentation. The system made scheduling, visit verification, and care notes more organized, which helped improve accountability and reduced paperwork. It also allowed real-time visibility into caregiver activities, making operations more efficient and compliance easier to manage.

Cons:

With all honesty, there’s nothing significant to complain about. The system consistently met our operational needs and performed reliably in daily use. Its features aligned well with our workflows, and any minor questions or adjustments were easily addressed through their excellent support team. Overall, there were no issues that negatively impacted operations or caregiver performance.

Reasons for choosing eCaring

We chose eCaring because it offered the best overall balance of usability, functionality, and support. Compared to WellSky and Alaya, eCaring was more intuitive for our staff, easier to implement, and better aligned with our day-to-day operational workflows. Most importantly, eCaring offered stronger customization options and workflows that aligned better with our operational needs. Their client support and hands-on training gave us confidence that we would be supported long-term, not just during implementation.

Reasons for switching to eCaring

We decided to switch from Carecenta because the system no longer met our operational needs. It lacked reliability, efficiency, and the level of functionality required to support a growing agency. Many features were difficult to use, workflows were not intuitive, and it created more manual work instead of improving efficiency. Overall, it did not support our team’s productivity or day-to-day operations, which led us to seek a more robust and dependable platform.

Paula H.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Reviewed February 2026

Easy to use

It has been well. Customer service has been helpful and we have had several go to trainings when needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy use of GPS for clocking in and out for aides. Ecaring is easy to install and easy to verify times with the aides. We do not use it for payroll or billing but do use it for scheduling and verifying hours for payroll.

Cons:

At times the clocks are not verified. There have been certain issues that we have encountered, however, we have reached out to customer services for help and they have been able to help us.

Donna B.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Reviewed February 2026

CEO/ Owner

Users note that eCaring significantly simplifies day-to-day work — from scheduling to reporting — and helps improve efficiency compared with older systems

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Agencies appreciate how the scheduling tools help coordinate aides and clients more clearly — including knowing when caregivers clock in and out and how long they stay.

Cons:

While not everyday, some staff note that during major bug fixes or new releases, there can be longer days sorting through issues.

Reasons for choosing eCaring

Because e caring bought out homecare IT that we were with prior.

Adriana l.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Reviewed February 2026

easy to use

Easy to use and good IT services. I always get a quick response and get my problem fixed right away...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is easy to work with. Verification is really good and captures the signatures without any issues...

Cons:

LOCATION, SOME TIME IS NOT THE BEST, but the aide uses the telephony option in is amazing. We recommend the aide use it.

Reasons for switching to eCaring

EVV...............................................

Adriana L.

Verified reviewer

Consumer Services

51-200 employees

Used daily for less than 12 months

Reviewed January 2026

A Helpful and Organized Platform

My overall experience with eCaring has been very positive. The system is easy to use, well organized, and helps streamline daily tasks and documentation. It has improved efficiency and made managing work much simpler.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about eCaring was how easy it is to use. Everything is well organized and simple to navigate.

Cons:

There isn't much to dislike. There may be a slight learning curve with new updates, but once you become familiarized, it's easy to navigate. Customer support has always been super helpful.

Jessica J.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Reviewed February 2026

Helpful Human and still improving

My experience with ecaring was positive and meaningful. I felt eCaring had a strong mission and a clear focus on improving care through better coordination and communication.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The way its blends technology with compassion. it was built with caregivers and patients in mind also helped communication and organization which made it easier for all aides.

Cons:

It was a bit slow in the beginning causing overly complex for users who aren't very tech-savvy but has improved it often didn't let aides punch in and out at times of updates but has improved tremendously

Krista S.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Reviewed January 2026

Helpful hints for the public

great experience with customer support they get back to us right away and work with us to fix any kinks we have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the Organization and the coordination for the aide and consumers. I like how it lets us know when and where the aide clocks in from. and how long they stay for!

Cons:

The schedule changing on its own every few months is kind of nuts. Also the aides want to know when they show up to a consumers and they are not home or refuse service why there isn't a button to push miss visit or refused visit like the last system had so that we know they we went there when time to be paid.

Cory R.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed December 2025

ecaring 2025

The support team is noted as professional, responsive, and helpful, taking pride in their product. Great overall.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One-click emailing/texting with templates, customizable permissions, and automated features. eCaring has worked very well.

Cons:

While not an everyday occurrence, some operational staff mentioned occasional long days when a major bug fix or product release was due.

Isaac A.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2025

eCaring is the best platform!

Wonderful. ECaring has been such a gift for my office. We love being able to do finances, billing, scheduling, and recruitment all in one place.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very helpful in helping employees with direct access to caregiver recruiting.

Cons:

I have no place about eCaring. Very user friendly and easy to use.

Vendor Response

TY Isaac. We love to hear from our customers, and are excited you are pleased with eCaring. Stay tuned because it only gets better from here. Many new features that are needed in home care today are releasing this year, thanks to customer feedback and our great team here who are able to deliver. Glad to hear you are a happy customer. Thanks for the review and testimonial.

Replied May 2025

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