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eCaring

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Overview
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eCaring 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

eCaring
eCaring
4.8
(20)

Pricing

Starting at $149.00 per month

About eCaring

eCaring provides a secure, affordable, cloud-based software solution specifically designed to meet the needs of non-medical Home Care Agencies.

eCaring's platform helps agencies to save time and grow their operation by streamlining the critical aspects of running a successful home care agency and placing these functions in one easy-to-use agency management platform.

With eCaring, an agency can quickly and easily: schedule home care workers, run payroll, manage billing, and verify visits electronically using GPS or telephony. Since 2008 eCaring has been helping home care agencies save time and money with our easy-to-use Home Care Agency management software.

eCaring Screenshots

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eCaring Pricing and Plans

Starting price: $149.00 per month
Free Trial
Free Version

eCaring's Unlimited Plan

$149.00

per month

No plan information available

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    eCaring Features

    • Features of eCaring
      Activity Dashboard
      Activity Tracking
      API
      Appointment Management
      Assessment Management
      Automated Scheduling
      Billing & Invoicing
      Calendar Management
      Caregiver Management
      Care Plan Management
      Charting
      Chat/Messaging
      Claims Management
      Client Management
      Client Portal
      Clock In/Out
      Communication Management
      Compliance Management
      Customizable Forms
      Customizable Reports
      Document Management
      Electronic Signature
      Employee Management
      Employee Portal
      EMR/EHR
      For Long Term Care
      Forms Management
      GPS
      HIPAA Compliant
      Home Health Care Management
      Insurance Management
      Invoice Management
      Knowledge Base Management
      Mobile Access
      Mobile Alerts
      Monitoring
      Multi-Location
      Patient Records Management
      Payroll Management
      Point of Care System
      Real-Time Data
      Real-Time Notifications
      Real-Time Reporting
      Records Management
      Referral Management
      Reminders
      Reporting & Statistics
      Scheduling
      Task Management
      Task Scheduling
      Third-Party Integrations
      Time Tracking by Client
      Visit Verification
      Workflow Management

    eCaring Integrations

    BillingPlatform
    BillingPlatform
    QuickBooks Desktop
    QuickBooks Desktop
    Vonage Business Communications
    Vonage Business Communications
    QuickBooks Online
    QuickBooks Online
    Twilio
    Twilio
    HHAeXchange
    HHAeXchange

    See all 14 integrations

    eCaring User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    85%

    4

    15%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.8

    Customer support

    4.8

    Functionality

    4.7

    Naveen's profile

    Naveen C.

    Verified reviewer

    Computer Software

    5001-10000 employees

    Used weekly for less than 6 months

    Review source

    Reviewed January 2025

    Healthcare software platform to improve care coordination

    4

    I have used eCaring Software for care for patients.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    3
    Customer support
    5
    Functionality
    icon
    Pros:
    eCaring is a healthcare software platform which improve care coordination and enhance the quality of care for patients. This software provides support for real time updates and customized care plans for patients.
    Cons:
    The pricing for eCaring is may be not feasible for individuals who are paying out-of-pocket.

    Read More

    RS

    Raquel S.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for less than 6 months

    Reviewed January 2026

    20 years in the Industry — eCaring Sets the Standard

    5

    My overall experience with eCaring has been truly exceptional. What sets them apart more than anything is their incredible client support — led by [sensitive content hidden]. From the very beginning, our team felt valued, supported, and cared for through the personalized training and hands-on guidance we received. It never felt rushed or generic; it felt personal. In my 20 years in this business, I can honestly say this is the best support I have ever encountered. The team is consistently responsive, patient, and deeply knowledgeable, but more importantly, they genuinely care about the success of the agencies they serve. Whenever questions or challenges arise, they are addressed promptly and thoroughly, giving me a sense of confidence and peace of mind that is priceless. eCaring doesn’t feel like just another software vendor — it feels like a true partner. That level of care and dedication makes a meaningful difference in daily operations and allows me to focus on what truly matters: providing quality care and growing the agency with confidence.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What I liked most about eCaring was its ease of use and how it streamlined caregiver documentation. The system made scheduling, visit verification, and care notes more organized, which helped improve accountability and reduced paperwork. It also allowed real-time visibility into caregiver activities, making operations more efficient and compliance easier to manage.
    Cons:
    With all honesty, there’s nothing significant to complain about. The system consistently met our operational needs and performed reliably in daily use. Its features aligned well with our workflows, and any minor questions or adjustments were easily addressed through their excellent support team. Overall, there were no issues that negatively impacted operations or caregiver performance.

    Reasons for choosing eCaring

    We chose eCaring because it offered the best overall balance of usability, functionality, and support. Compared to WellSky and Alaya, eCaring was more intuitive for our staff, easier to implement, and better aligned with our day-to-day operational workflows. Most importantly, eCaring offered stronger customization options and workflows that aligned better with our operational needs. Their client support and hands-on training gave us confidence that we would be supported long-term, not just during implementation.

    Reasons for switching to eCaring

    We decided to switch from Carecenta because the system no longer met our operational needs. It lacked reliability, efficiency, and the level of functionality required to support a growing agency. Many features were difficult to use, workflows were not intuitive, and it created more manual work instead of improving efficiency. Overall, it did not support our team’s productivity or day-to-day operations, which led us to seek a more robust and dependable platform.

    Read More

    DB

    Donna B.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for more than 2 years

    Reviewed February 2026

    CEO/ Owner

    5

    Users note that eCaring significantly simplifies day-to-day work — from scheduling to reporting — and helps improve efficiency compared with older systems

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Agencies appreciate how the scheduling tools help coordinate aides and clients more clearly — including knowing when caregivers clock in and out and how long they stay.
    Cons:
    While not everyday, some staff note that during major bug fixes or new releases, there can be longer days sorting through issues.

    Reasons for choosing eCaring

    Because e caring bought out homecare IT that we were with prior.

    Read More

    AL

    Adriana L.

    Verified reviewer

    Consumer Services

    51-200 employees

    Used daily for less than 12 months

    Reviewed January 2026

    A Helpful and Organized Platform

    5

    My overall experience with eCaring has been very positive. The system is easy to use, well organized, and helps streamline daily tasks and documentation. It has improved efficiency and made managing work much simpler.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What I liked most about eCaring was how easy it is to use. Everything is well organized and simple to navigate.
    Cons:
    There isn't much to dislike. There may be a slight learning curve with new updates, but once you become familiarized, it's easy to navigate. Customer support has always been super helpful.

    Read More

    JJ

    Jessica J.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for less than 2 years

    Reviewed February 2026

    Helpful Human and still improving

    5

    My experience with ecaring was positive and meaningful. I felt eCaring had a strong mission and a clear focus on improving care through better coordination and communication.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The way its blends technology with compassion. it was built with caregivers and patients in mind also helped communication and organization which made it easier for all aides.
    Cons:
    It was a bit slow in the beginning causing overly complex for users who aren't very tech-savvy but has improved it often didn't let aides punch in and out at times of updates but has improved tremendously

    Read More

    KS

    Krista S.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for less than 2 years

    Reviewed January 2026

    Helpful hints for the public

    5

    great experience with customer support they get back to us right away and work with us to fix any kinks we have.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    the Organization and the coordination for the aide and consumers. I like how it lets us know when and where the aide clocks in from. and how long they stay for!
    Cons:
    The schedule changing on its own every few months is kind of nuts. Also the aides want to know when they show up to a consumers and they are not home or refuse service why there isn't a button to push miss visit or refused visit like the last system had so that we know they we went there when time to be paid.

    Read More

    IA

    Isaac A.

    Verified reviewer

    Hospital & Health Care

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed May 2025

    eCaring is the best platform!

    5

    Wonderful. ECaring has been such a gift for my office. We love being able to do finances, billing, scheduling, and recruitment all in one place.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Very helpful in helping employees with direct access to caregiver recruiting.
    Cons:
    I have no place about eCaring. Very user friendly and easy to use.

    Vendor Response

    TY Isaac. We love to hear from our customers, and are excited you are pleased with eCaring. Stay tuned because it only gets better from here. Many new features that are needed in home care today are releasing this year, thanks to customer feedback and our great team here who are able to deliver. Glad to hear you are a happy customer. Thanks for the review and testimonial.

    Replied May 2025

    Read More

    CR

    Cory R.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used weekly for less than 2 years

    Review source

    Reviewed December 2025

    ecaring 2025

    4

    The support team is noted as professional, responsive, and helpful, taking pride in their product. Great overall.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    One-click emailing/texting with templates, customizable permissions, and automated features. eCaring has worked very well.
    Cons:
    While not an everyday occurrence, some operational staff mentioned occasional long days when a major bug fix or product release was due.

    Read More

    JR

    Joseph R.

    Verified reviewer

    Hospital & Health Care

    51-200 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2024

    Our experience with eCaring

    5

    Homemaker Services Inc (HSI) has been utilizing the eCaring platform since January 2024. The latest version of eCaring has implemented improved functionality and processes that support scheduling, billing, payroll, and tracking. Its operational efficiency provides our Coordinators, Nurses, Aides, and Office Administrators with tools that significantly make it easier for them to perform their administrative tasks. The tasks utilized by HSI include seamless Scheduling, Billing, Payroll integration, Client/Employee Tracking, as well as Data Analytics and Reporting. We are impressed at the ease with which our field staff have picked up the mobile application after only a short learning curve. With the Electronic Visit Verification (EVV) mandate looming, we are confident that our employees will adapt with ease to the visit verification process through eCaring. Additionally, the Customer Service at eCaring has been unparallel. The support team has shown absolute professionalism and have been a pleasure to work with. No matter what problems we encounter, the support team has been there to assist us in resolving our issues. HSI feels as though our needs, concerns and suggestions are truly heard and addressed.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    eCaring excels at customer service, onboarding and ease of use.
    Cons:
    The office functionality is not mobile friendly and some views do not work well with certain screen sizes.

    Read More

    NA

    Nicole A.

    Verified reviewer

    Health, Wellness and Fitness

    201-500 employees

    Used daily for more than 2 years

    Reviewed May 2019

    Nice Team, Great Product

    5

    We have been using HCIT for years and it is a top notch product. Overall we like the ease of the product and the customer service. My reps and his team are available whenever we need them and we never have to wait for our questions to be answered. If we put a request in for an improvement to the system we are heard and we know that the request will happen whether it's immediate or in the near future. I would recommend HCIT to any Home Health Care agency. My reps and his team also keep up to date with state requirements and adjust their software to meet the changing needs/requirements that are set for Home Care Agencies.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    HCIT is user friendly. Most of our employees learned how to use HCIT in one day.
    Cons:
    Challenging to use HCIT on your phone--screen isn't easy to use b/c it doesn't fit and you need to scroll too much. When we change rates for employees or clients it changes the history so we can't rely on past data. We would prefer it to only affect new and go forward. If we run a report for the past it will populate with current rates. When we look at history of past aides on client for the purpose of restaffing we would prefer to only see current aides and not former or inactive as it shows too much data and can be confusing.

    Vendor Response

    Thank you for your review, Nicole. A phone-friendly version is in the works - stay tuned. Billing history is available in the Billing History Reports and payroll history is available in the Earnings History, viewable through the custom reports. Good suggestion about the past providers. That has been updated.

    Replied May 2019

    Read More

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