Adventure Office 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Adventure Office

4.6

(33)

Pricing

Pricing available upon request

About Adventure Office

Adventure Office is a reservation management solution that helps tour operators manage bookings and handle various administrative processes, such as inventory management, reporting and more. Professionals can use the dashboard to schedule upcoming trips, edit rates on a Gantt chart and assign tour guides according to requirements.

Adventure Office allows organizations to manage marketing campaigns, create targeted email messages with promotional codes and send them to custom contact lists. Managers can store customers’ reservation details in a centralized database and utilize the search functionality to retrieve specific information from the repository. Additionally, it lets users access employees’ clock-in/out information and maintain a record of available inventory.

Adventure office facilitates integration with various third-party applications, including Facebook. Pricing is available on monthly or annual subscriptions and support is extended via phone, email and other online measures.

Adventure Office Screenshots

Adventure Office Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Adventure Office Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of Adventure Office
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Appointment Management
Availability Management
Billing & Invoicing
Booking Notes
Central Reservation System
Channel Management
Client Management
Communication Management
Customer Database
Customer History
Customizable Branding
Customizable Templates
Data Import/Export
Discount Management
Email Templates
Event Scheduling
GDS/OTA Integration
Invoice Management
Itinerary Creation
Multi-Day Booking
Multi-Location
Online Booking
Package Creation
Payment Processing
Price/Margin Management
Pricing Management
Quotes/Estimates
Ratings/Reviews
Real-Time Updates
Reminders
Reporting & Statistics
Reservations Management
Resource Management
Room Booking
Search/Filter
SMS Messaging
Third Party Booking
Third-Party Integrations
User Management
Vendor Management
Waiver Management
Website Integration
Website Management

Adventure Office Integrations

Meta for Business

Zapier

Adventure Office User Reviews

Overall Rating

4.6

Ratings Breakdown

67%

27%

Secondary Ratings

Ease of Use

4.4

Value for money

4.7

Customer support

4.9

Functionality

4.4

Have you used Adventure Office and would like to share your experience with others?

Molly S.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2020

Hugely robust and customizable, and always improving.

These guys are all really nice, patient and helpful! Even with their substantial I have never once felt like they didn't have time to answer my dumb questions. And before we had even started building our system they invited me to join a seminar in Denver that they were bringing existing clients to so that I could start seeing it in action, and I met other users who I have stayed in contact with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We went with this software because none of our trips, though routinely run on a daily or seasonal basis, are never one-size-fits-all so it was important to have the automation enough to allow people to place bookings online, but also remove all the automation so we could have more hands-on interaction with our clients after they placed a booking so that we could vet them and their ability to participate safely. This software helps us book and organize daily local full day and half day trips in Colorado as well as big mountain multi-week expeditions in Alaska and on all 7 continents, so that gives you a good idea of how robust and customizable the system is. I can run my Colorado program completely independently of the expedition business on the same platform, same database, totally side by side. We were able to set up the system to cater to the most intensive parts of our climbing programs and then set custom settings for the types of activities we run which require the least amount of hand-holding and let those bookings pile in! Support at AO has been totally phenomenal and helpful, and they understood that we were an outside the box organization for them, and they seemed to jump on the chance to use our needs as a tool to help them develop in new directions. If they can't make a feature request happen immediately, they are certainly open to putting the request into development when the busy season is past!

Cons:

This system is not as simple to set up as the likes of Fare Harbor or other really nicely designed platforms, nor as aesthetically pleasing, but the ease of use was exactly what drove us away from Fare Harbor or similar. What is perhaps a con for some in this regard is a total plus for us. We needed customizable and comprehensive, and that's what we got with Adventure Office. I needed scheduling for my guides as well, which others couldn't provide. All of the functionality and ways to arrive at the same outcome in Adventure Office make it a lot to learn at first, but it makes the platform simply very good at what it does. There are a couple of things that the system does only moderately well, but those aspects will be developed into better modules I'm certain. Also, when first learning the system, it would be nice if support and the onboarding staff could start with helping new users and admin understand the overview of the various distribution channels (A nice feature), the possibility to link live to booking agents like Viator, and the overall structure of the system so that you understand what you're building when you build it. That would save some lengthy head scratching on the phone with support if I had picture in my head from the outset exactly what the information structure was (having a hard time describing this, but all I can say is I'm a visual learner and this system is very not visually intuitive and it takes a while to learn where everything is buried).

Reasons for choosing Adventure Office

I'm sure I've forgotten a couple of platforms I demoed. We went with Adventure Office mostly because it included most of the features we required of our system. There were several VERY close seconds but they all were missing a key feature we really wanted, mostly being a guide scheduling module as well as everything else. Arctic Reservations were nearly the one we chose, but they didn't have scheduling capacity at the time of research.

Reasons for switching to Adventure Office

Civi was awful. Of course customizable, but every time we contacted out IT folks and asked if Civi could do some kind of function we were always told it would do that. But we needed to see the need for something and then request that it be built in Civi and pay for the time every time we wanted a feature developed. We just needed a platform that was already built and which did more than Civi could.

Dale S.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for more than 2 years

Reviewed May 2023

Powerful and Flexible with Responsive Customer Support

It's a massive system that really demands a team effort within our company. Patience and calls to customer support are essential for success.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Incredible customer support is the key that makes this complex system work as the primary engine of our company. Integrated reservations booking for lodging and activities as well as retail POS and resource management (not to mention digital waivers, General Ledger accounting, and more) can make the installation and administration difficult - but their Customer Support team is always responsive and knowledgeable.

Cons:

It can be overwhelming when trying to figure out unfamiliar functions, modules, or fields - but Customer Support has always helped us figure out how to make things work the way we need.Connecting lodging units and activities to third-party agents such as AirBnB and Booking has been a struggle but continues to improve.

Reasons for choosing Adventure Office

Every time we look for alternatives we wind up back at AdventureOffice because of its depth of features, customer support, and pricing.

Reasons for switching to Adventure Office

I was not involved in the decision made at the end of 2017.

Vendor Response

Thanks for the feedback, Dale! We love working with ya!

Replied May 2023

Mark B.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

My opinion

I like the software. We got in early on in its development and they have been solving issues and changing design to accommodate all types of business. They're support is excellent. [SENSITIVE CONTENT HIDDEN] is awesome and is ready to help at any time. She understands the needs of the Guide and outfitting world.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The reports. It is easier to stay on top of things .

Cons:

Scheduling on a daily bases. Having to set up inventory every year seems a bit cumbersome.

Reasons for choosing Adventure Office

Recommended from a friend.

Mia O.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Adventure Non-Profit Review

It is a bit pricey for what we sometimes feel we would like to pay, but it is a great resource with great customer service for when we are unable to problem solve on our own.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that we can customize reservations, because we offer unique adventure experiences for people involved.

Cons:

Only working in the back office makes it difficult to know what the experience is like for our customers in the front office and ease of use might be a bit compromised. It is also a complicated process to update and manage pay rates and to know what is seen from the front office.

Reasons for choosing Adventure Office

Automated emails.

Reasons for switching to Adventure Office

Opportunity for use of software organization wide.

Vendor Response

Hey Mia! Thank you so much for your feedback. As with anything, we could schedule some time to go over all of the client-facing sides of AO as well as your rate plans. Just let us know in support. Thank you for being a great user of Adventure Office!

Replied May 2022

Nancy M.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Happy Customer

Adventure Office has been our online booking software for about 4 years. I have had good luck with Customer Service any time I need them and our customers advise that their online booking experience was easy and straightforward.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that customer correspondence stays organized in an easy way to locate. Once you learn the online booking flow, it is easy to use and make changes if necessary.

Cons:

We don't use all the features that are available, so I have to tell my employees to just ignore a bunch of different options and focus on the ones that we use.

Reasons for choosing Adventure Office

Adventure Office was very professional looking and the Staff was very down to earth, which made me feel comfortable asking questions about things that I didn't know anything about. It offered the functions that we needed and the price was fair.

Reasons for switching to Adventure Office

Peek had limitations that Adventure Office didn't. Splitting payments and online waivers being the top 2 reasons we switched

Vendor Response

Hey Nancy, thank you so much for your review! Can't wait to keep working with you! Good luck this season!

Replied May 2022

Crystal N.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Adventure Office has made things so easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Used Arctic in the last and switched to Adventure Office and love it. The front end is extremely easy and fast for guests to book online. Back end offers so much from reports and operations I would be lost without it. Customer service is top notch and they care about their clients. Highly recommend.

Cons:

At first the back end was a little daunting, click after click to create a reservation but once you learn all the extra options they end up being super helpful.

Reasons for choosing Adventure Office

I liked that Adverure Office is small and family owned, operated. You won’t get better client supporter than with AO.

Reasons for switching to Adventure Office

Better pricing, easier for guests to book and general look of booking page on front end .

Vendor Response

Hey Crystal! Thank you so much for taking the time to leave us a review. It's been great working with you and we are looking forward to supporting you for years to come!

Replied May 2022

Scott T.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

10 years and counting, couldn't run our business without it!

Adventure Office has been there for us, from on-boarding to accepting updates/changes today. We ALWAYS get return phone calls (assuming they didn't answer the phone) and emails in a timely manner. On any given day we can speak with a human that will help/address/solve any problem we've had over the last 10 years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most of AO, for as long as I've been with them, is I can see yearly changes and upgrades and know that the fees I'm paying are going towards continual improvement in the software and service they provide me.

Cons:

Initially the user interface was lacking - about 3 years ago they when through and entire UI revamp and the software is now easier on eye and intuitive for new staff to learn.

Reasons for choosing Adventure Office

#1 was a referral from another outfitter, second was speaking with [SENSITIVE CONTENT HIDDEN] on a couple of occasions - they were simply people I wanted to work with.

Reasons for switching to Adventure Office

We weren't seeing the kind of integration we needed to work with other software service provides we were working with to meet our marketing needs.

Tom M.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Awesome partner

It’s been great. I can make changes from my phone, a tablet or anywhere I have the internet.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is so flexible and adds to our image. With them we can accomplish a high level of professionalism without adding staff. Their customer support is top rate too. They are constantly developing new features to stay on top of their game.

Cons:

There is a lot the system can do, so setup can be a bit confusing, but their staff is great about helping you through it.

Reasons for choosing Adventure Office

It was better developed for my mix of services offered. The software worked for my business rather than making me adjust to fit theirs.

Jessica L.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Great Software

Not only are the owners great people, the entire team is super helpful and friendly... and most of them have actually worked in this business, so they understand your perspective so much better. No company is perfect, but they really strive to make the best product for their customers and make great improvements every year.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software increased our revenue by a massive amount. Customers also love being able to book 24/7 on our website without having to talk to anyone. There are a lot of customizable features, so you can really make it work the best for your unique business.

Cons:

The CRM could be better. We would love to run more promotional and diverse campaigns. Other software may have better website integration, however I can guarantee the backend features, customization and customer service don't compare.

Vendor Response

Thank you for taking the time to write this wonderful review! We love having you as a client of Adventure Office and I look forward to seeing how we can build features to best support you even better in the future!

Replied May 2022

James A.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

Best of the Beat for Tour Business

This is absolutely the best software to use. We at ccattours.com love it. I personally looked at 14 other platforms and this is the best out there. Ease of use, functionality, price and features for our back office and our customers far exceed the competitions software. I can't recommend them enough. The customer support team is always there when you need them. They deserve more than 5 stars.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, functionality, price and features for our back office and our customers The customer support team is always there when you need them. They deserve more than 5 stars.

Cons:

So robust that to use every feature will take some time to utilize.

Reasons for switching to Adventure Office

Nothing on the market at the same price point even comes close.

Vendor Response

More than 5 stars!! Thank you, James! We are so glad you joined up with Adventure Office! Looking forward to being your partner for many years to come.

Replied July 2022

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