FCS Housekeeping Operations Management is an on-premise housekeeping solution that can be used as a standalone tool or as part of a broader suite of FCS products. It features multi-language support, scheduling, assignment automation and a mobile app. It is suitable for large and midsize hotels and resorts.
Users can configure room assignment rules and conditions-based logic to help ensure that cleaning assignments are automatically allocated to the most appropriate staff member. Housekeeping also assists supervisors with room inspections and recording inspection procedures.
Housekeeping offers room, inspection and productivity matrices to help managers and staff track task progress. The auto-translate feature allows management and attendants to submit assignment updates in various languages. iOS and Android apps let staff update cleaning and inspection assignments remotely and in real time.
Phone and email support are provided across several time zones and in various languages.