RezExpert 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RezExpert

4.8

(40)

Pricing

Pricing available upon request

About RezExpert

RezExpert is a fully featured cloud-based reservations management system.
Specially designed for property managers and owners to be easy to use, RezExpert has been designed to save you time and generate more revenue.
RezExpert is suitable for RV Parks, Campgrounds, Hotels, Motels, Marina and Houseboat Accommodations, Kennels and Catteries, Equipment and Powersport rentals, Markets, Tour Operators, Ticketed Events and Visitor Access Permits.

RezExpert Screenshots

RezExpert Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Booking Fee Option

Pricing available upon request

No plan information available

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RezExpert Features

Popular features found in Reservations
Booking Management
Calendar Management
CRM
Customer Support
Group Reservations
Inventory Management
Mobile Access
Promotions Management
Rate Management
Reporting/Analytics
More features of RezExpert
Access Controls/Permissions
Accounting
Activities Booking
Activity Dashboard
Activity Management
Alerts/Notifications
API
Appointment Management
Availability Indicator
Availability Management
Barcode/Ticket Scanning
Bed Management
Billing & Invoicing
Billing Rate Management
Booking Notes
Budget Management
Built-in Accounting
Calendar Sync
Central Reservation System
Channel Management
Check-in/Check-out
Client Management
Communication Management
Contact Management
Contract/License Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Document Management
Dorms
Drag & Drop
Dynamic Pricing
Electronic Payments
Email Management
Email Marketing
Email Templates
Employee Management
Equipment Tracking
Event Calendar
Event Management
Event Scheduling
Event Ticketing
Extended Stay
Facility Management
Facility Scheduling
Family Memberships
For Hostel/Dorm Managers
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Geographic Maps
Guest Check-in/Check-out
Guest Communications
Guest Experience Management
Historical Reporting
Housekeeping Management
Inventory Tracking
Invoice Management
Itinerary Creation
Loyalty Program
Maintenance Management
Maintenance Scheduling
Marketing Automation
Membership Management
Multi-Channel Management
Multi-Day Booking
Multi-Location
Multi-Property
Online Booking
Online Reservations
Package Creation
Payment Processing
Permit Management
Point of Sale (POS)
Price/Margin Management
Price Optimization
Pricing Management
Private Rooms
Property Management
Quotes/Estimates
Ratings/Reviews
Real-Time Data
Real-Time Updates
Recurring/Subscription Billing
Registration Management
Reminders
Rental Management
Rent Collection
Reporting & Statistics
Reputation Management
Reservations Management
Resource Management
Revenue Management
Reviews Management
Room Availability Schedule
Room Booking
Search/Filter
Self Check-In/Check-Out
Self Service Portal
Single Property
Site Maps
Site Reservation Management
SMS Messaging
Social Media Integration
Spa/Activity Management
Supplier Management
Task Management
Template Management
Tenant Portal
Third Party Booking
Third-Party Integrations
Transaction History
User Management
Utility Billing
Vendor Management
Wait List Management
Waiver Management
Website Integration

RezExpert Integrations

SiteMinder

RezExpert User Reviews

Overall Rating

4.8

Ratings Breakdown

85%

13%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.9

Functionality

4.7

Pirkko A.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Reviewed December 2022

Microenterprise-friendly; Simple and straightforward

The scalability of its use and using web apps is the best part of RezExpert as it can make accessing inventory easier, and almost available anytime, anywhere. From small properties to huge developments, the system can adapt for various types of tourism businesses.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The web app was the best part of RezExpert. Out inventory can be accessed anywhere with a computer and internet, allowing on-site and satellite staff check availability almost anytime and anywhere as long as there is internet.

Cons:

Very reliant on internet connection. While this is a strength, unexpected power outages or signal interruptions can inhibit working on the app. Offline pages will be great to check recent information.

Vendor Response

Thank you for your honest review which business are you with

Replied February 2023

Derrick H.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2024

Best Software out there

Fast efficient affordable software has really helped grow our business salespeople fantastic support has never been easier It became a no brainer the switching to RezExpert has been the right choice for us

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The pricing tech support is outstanding there is so many features that has improved our operation

Cons:

Only con I could think of is there is no cons

Reasons for switching to RezExpert

Pricing and customer service tech Support

Vendor Response

Thank you for your review

Replied January 2025

Michelle M.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed October 2022

My Review

Things could be easier with less steps, but tech support is amazing.[SENSITIVE CONTENT] are always friendly and helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how helpful help desk is and that any suggestions I have offered they summit to the proper people.

Cons:

I would like to be able to send mass emails to all registered guests through the system.

Vendor Response

Thank you Michelle for your honest review I have notified our tech team with your comments to see if we can stream line some of the processes

Replied October 2022

Jeanell N.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed April 2023

Great Team

We love using Rez Expert and have been using the system for many years now and will continue in the next coming years. The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rez Expert is a very easy system to use, and a staff find it easy to understand and operate with reservations. There are great functions available to make your reservations easy to book and make any changes that are required. It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert.

Cons:

Group bookings are great. It would make it easier if you could allocate the name of the guest for each booking on the group page. Where you first start making booking 1, 2 etc, as you enter the amount of people and site number. This needs to have the caravan or motorhome etc option to select. Another words it would be great to be able to gather all information with each guest on this page before submitting. As you have to find which person is on what site for the caravan length etc and then with the group leader you have to search their name to put in the booking 1 with there booking. It would cut out time with the booking as it is timely over the phone when making the reservation.

Vendor Response

Thank you Jeanell for the review please reach out to our support team about the group bookings maybe a different interface might do the trick for you

Replied July 2023

Letty C.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Reviewed October 2022

RezExpert has the best customer service!

This has been an enjoyable learning experience. The basics are very easy to learn and I learn something new every week.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First starters, the software is so easy to use, it was mostly common sense to get started. When I have questions, the answer is just a phone call away. Customer service reps are patient and very well trained to help me out and answer all my questions. They explain everything so I understand what they did and learn from it. I'm always learning about new features (and some new to me features) that makes my day run easier. I appreciate the videos, phone calls, and emails that let me know about the features. It's awesome.

Cons:

The only thing I do not like about this software is when we accidentally check out and cannot check back in without bugging customer service. I understand why this is limited, but still delays my workload when this happens.

Vendor Response

Good morning Letty Thank you very much for the review I will raise the question to our development team about unchecking a checked out reservation Thank you Blaine

Replied October 2022

Monica F.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed September 2022

We Might be the OG clients!

Fantastic. I always feel listened to (even if I don't always get my way). I know that our business is important to the RezExpert team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Honestly, tech support. It's really lovely to know the names and personalities of the important people behind the scenes. Most of the options available are surely comparable to other programs. BUT, RezExpert has ALWAYS had phenomenal customer support. I love the new ticket option to submit tech questions directly through the program.

Cons:

Having to pay for 'ala carte' items. I really, truly wish that RezExpert chose to continue modernizing their program AND passing these upgrades on to their customers without charging additional upgrade fees. It drives me nuts.

Vendor Response

Thank you Monica for leaving your honest review this enables us to look into how we can improve our Software for all of our clients

Replied September 2022

Geeti M.

Verified reviewer

Management Consulting

1001-5000 employees

Used daily for less than 12 months

Reviewed March 2023

RezExpert is a great hospitality management solution for hotels,

Overall, RezExpert is a great hospitality management solution for businesses in the hospitality industry. It provides powerful tools for managing reservations, payments and staff and comes with great customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the powerful tools it provides for managing all aspects of the running a hospitality business. With its wide range of features, it makes it really easy to manage reservations, payments, staff members, and everything else associated with a successful hospitality business. The customer service and quick response times are also top notch.

Cons:

One thing I didn't like about it is the lack of customizability. It doesn't provide a lot of options for customizing the system according to our needs. That said, the features and tools it comes with are more than enough for most hotels, hostels and tour operators.

Vendor Response

Thank you for taking the time to leave an honest review

Replied July 2023

Stanley G.

Verified reviewer

Museums and Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

A strong and well-centered tool for reservations.

We have been using RezExpert to simplify reservations to our facility and this has helped us attract more tourists even from abroad to come visit our museum facility. It makes it easy for visitors to book a visit to the facility and for us we get to understand how the visitors are saying from the surveys.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

RezExpert gives us a more simple and effective way of offering reservation services to our visitors. It has helped us introduce online book services which see our visitors prebook a visit prior to visiting our conservatory. It has a messaging function that helps us communicate effectively with those aspiring to visit us. We get alot of useful insights by analyzing the reports we get from RezExpert which includes survey feedbacks from those who have had a visit to our museum.

Cons:

RezExpert has been at very flawless behavior and we are very pleased that we have never had even a single issue with this product.

Vendor Response

Thank you Stanley for your honest review e greatly appreciate it

Replied November 2023

Jocelyn P.

Verified reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Outstanding Tech Support

When there is something that needs attention or that I need updated for my business needs, tech support has always been outstanding! They respond in a timely manner and are always a pleasure to speak with. [sensitive content hidden] , you guys have helped me through many years and many changes as our business has evolved. I commend you on always being an extraordinary tech support team! Your professionalism and efficiency does not go unnoticed, you have made an exceptional impact to this company and I thank you for your continued support!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is by far the easiest system I've ever used. The ease of placement or movement of one reservation to another date or unit is what I like most. The options given to print the many forms of reports needed is also great.,

Cons:

The only feature I would recommend updating would be the guest "warning", blacklist feature.

Vendor Response

Thank you very much Jocelyn for your glowing review it is clients like you who help us strive to be the best in the industry

Replied September 2023

Zenia B.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for more than 2 years

Reviewed July 2023

Reservation system that increases customer satisfaction

Great for travel operations, it reduces workload considerably.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I absolutely love that RezExpert allows our customers to easily check availability, choose preferred dates and times, and receive instant confirmation. This convenience enhances the overall customer experience and increases customer satisfaction.

Cons:

We have zero complaints about this very automated reservation system.

Vendor Response

Hi Zenia Thank you for your honest review it is appreciated as we work towards becoming the best choice of software solutions in the industry

Replied July 2023

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