ADP TotalSource 2026: Benefits, Features & Pricing

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Overview
User Interface
Pros and Cons
Popular Alternatives
Popular Comparisons
Pricing and Plans
Features
Integrations
User Reviews

Overview

ADP TotalSource

4.2

(456)

Pricing

Pricing available upon request

About ADP TotalSource

ADP TotalSource is a full-service professional employment organization (PEO) that provides dedicated, hands-on expert guidance along with user-friendly technology. This enables clients to focus on what matters most to them with peace of mind, knowing they can count on a trusted partner to get the people side of the business done right.

Our extensive range of HR support includes payroll, compliance, benefits, workers' compensation, retirement planning, and more. We offer both day-to-day assistance and strategic guidance, all backed by ADP.

ADP TotalSource is the largest PEO, has 30 years of experience, and is highly accredited as a PEO and company, as we are one of only 4% of PEOs that are both ESAC-accredited, and IRS certified.

ADP TotalSource offers various levels of HR expert guidance for small and medium-sized businesses.

• One-on-one guidance, when you need it. With ADP TotalSource, businesses will reap the rewards of having a real-life, dedicated HR business partner (HRBP) guiding them through the full range of HR issues. They’ll know their HRBP by name and their ADP HRBP will know each client’s business, priorities, and how they operate.

• Access to a specialized tea...

m of advisors. Businesses can also count on a highly specialized team of advisors who will work alongside the HR Business Partner (HRBP), for payroll, payroll tax, workers’ compensation and worksite risk and safety, benefit administration and enrollment, and much more. The level of support and expertise provided by TotalSource for any situation is truly world-class. • Unparalleled support for employees. With ongoing, on-demand support from ADP MyLife Advisors, employees will always get the answers they need. ADP’s experienced professionals are ready to help your employees with all their HR, benefits and payroll questions. • Human Resources: From helping with day-to-day tasks like compliance questions, addressing turnover, employee engagement and development, or tricky employee situations to diving deep into HR goals and strategy, clients can count on their dedicated HRBP. When it comes to HR, you name it, they've seen it, and they’re ready to help. • Hire, onboard and retain talent. The ADP HR Business Partner will guide businesses in focusing on and optimizing the talent areas that are most critical to their business, including hiring, compensation benchmarks, onboarding, training courses, employee retention, and competitive benefits and perks. • Employee benefits and benefits administration: Access to TotalSource’s benefits, including medical, dental and vision insurance, retirement savings plans (including 401k), and other perks and benefits (employee discount programs, EAP, higher education reimbursement, commuter benefits and more). TotalSource is known for providing carrier choice, extensive benefit plan types, and ancillary benefit options that truly allow SMBs and their employees to personalize their benefit plan to their needs and situation -- supporting employees in all 50 states! We also handle all aspects of benefits administration for our clients. • Payroll and tax filing. A dedicated payroll business partner assists clients in processing payroll, taxes, and wage garnishments quickly and accurately, regardless of the complexity of their employee setup. Once clients submit their payroll, they gain access to a real-time payroll preview, enabling them to see exactly what they are paying. • Regulatory compliance. ADP monitors employment laws and regulations, assisting businesses in addressing changes that affect their operations to maintain compliance and protection. They continually update their technology and the services they offer to align with these new laws. • Risk and safety. ADP's Risk and safety consultants assist businesses in evaluating their worksites, identifying OSHA risk areas, and assessing the overall effectiveness of their safety programs and employee engagement.

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ADP TotalSource User Interface

Popular ADP TotalSource Alternatives

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ADP TotalSource

4.2

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Ratings Breakdown

4.15Ease of use
3.86Value for money
4.12Customer support
4.21Functionality

Pricing

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ADP TotalSource Pros and Cons

We analyzed 456 verified reviews for ADP TotalSource to find out what actual users really think.

Select to learn more

Centralized And Well-Structured Data

ADP TotalSource keeps HR, payroll, and benefits information organized in one place. The dashboard and menus are clean and easy to use, making it simple to find and manage data. This centralized approach helps users stay organized and maintain compliance with minimal effort.

ADP TotalSource Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

ADP TotalSource

Pricing available upon request

No plan information available

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ADP TotalSource Features

Popular features found in Human Resources
Applicant Tracking
Benefits Management
Compensation Management
Employee Management
Onboarding
Payroll Management
Performance Management
Recruitment Management
Time & Attendance
More features of ADP TotalSource
360 Degree Feedback
401(k) Tracking
ACA Reporting
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
API
Approval Process Control
Attendance Management
Benefits Administration Outsourcing
Benefits Dashboard
Calendar Management
Client Portal
COBRA Administration
Collaboration Tools
Compliance Management
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Security
Direct Deposit
Disability Insurance Administration
Document Management
Document Storage
Electronic Forms
Electronic Signature
Employee Benefits Administration
Employee Database
Employee Engagement
Employee Handbook
Employee Onboarding
Employee Portal
Employee Profiles
Employee Self Service
Feedback Management
FMLA Administration
For PEO/ASO
Goal Management
Health Insurance Administration
Help Desk Management
HIPAA Compliant
HR Management
HSA/FSA Administration
Insurance Management
Job Description Management
Learning & Development
Life Insurance Administration
Mobile Access
Mobile App
Offboarding
Online Benefits Enrollment
Orientation Workflow Management
Payroll Reporting
Process/Workflow Automation
Provider Management
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Retirement Plan Management
Self Service Portal
Sick Leave Tracking
Succession Planning
Surveys & Feedback
Task Management
Tax Calculation
Tax Compliance
Tax Management
Third-Party Integration
Third-Party Integrations
Time Off Management
Time Tracking
Training Management
Vacation/Leave Tracking
W-2 Preparation
Wage Garnishment
Workflow Management
Workforce Management

ADP TotalSource Integrations

ADP SmartCompliance

ADP TotalSource User Reviews

Overall Rating

4.2

Ratings Breakdown

51%

32%

11%

Secondary Ratings

Ease of Use

4.1

Value for money

3.9

Customer support

4.1

Functionality

4.2

Harshul S.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used weekly for more than 2 years

Review source

Reviewed February 2026

Reliable HR platform with a learning curve

my experience is been positive, especially for handling payroll and compliance in one system. It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything is set up, it work smoothly and supports operations well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I used it in my previous as well as current job , ADP brings payroll, benefits, and HR support into one , which makes daily work easy and easy to follow and understand The compliance guidance is helpful and reduces risk of missing important requirements. Once you learn system, it becomes a reliable tool for managing all HR tasks.

Cons:

Some parts the platform feel just a little complicated and takes time to understand. Support is a little slow during busy periods

Vendor Response

Thanks so much, Harshul! Your kind words about ADP means so much to us. We are thrilled that we could meet your expectations and look forward to our continued partnership.

Replied March 2026

Jasmine W.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

ADP does it ALL!

Overall it has been great. We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are so many things, but number #1 would be all of the different thing it covers that we no longer have to handle internally (benefits, handbook, training, time clock, recruiting). Very modern technology compared to other platforms we looked at as well!

Cons:

That we don't have just one individual trained workers comp person. We have plenty of people to help with questions, but I would like one dedicated trained person for our group.

Reasons for choosing ADP TotalSource

Better costs and we liked the dedicated HRBP for our team

Reasons for switching to ADP TotalSource

Higher costs with Insperity for overall PEO and benefit renewals

Allen G.

Verified reviewer

Financial Services

2-10 employees

Used weekly for more than 2 years

Reviewed January 2026

Maybe ADP needs to listen to clients and fix problems

Fair - I have been a ADP total source client for 15 years now. Instead of getting better the overall service went down in quality. I constantly have to audit the work product. Also, due to ADP negligence I have surfaced numerous federal tax errors on government programs...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well.

Cons:

Inability to handle complex matters, large bureaucracy, failure to take responsibility for mistakes, many unresolved issues that just die on the vine and inability to offer competitive benefits

Reasons for choosing ADP TotalSource

At the time great pricing and easy implementation

Vendor Response

Thank you for sharing your concerns, Allen. We are disappointed that your experience is not what you expected. Your feedback is important, and we would like the opportunity to investigate this further. Please contact at clientfeedback@adp.com. We appreciate the partnership!

Replied February 2026

Elizabeth F.

Verified reviewer

Mechanical or Industrial Engineering

11-50 employees

Used daily for less than 2 years

Reviewed January 2026

HR Support That Actually Shows Up

Overall, my experience with ADP TotalSource has been very positive. The platform delivers a reliable, well-rounded HR solution with simple, dependable payroll processing and strong HR support. The HR Business Partner model adds significant value and provides confidence in handling both routine and complex HR matters. While there are occasional learning curves, particularly within reporting and the available support helps offset those challenges. ADP TotalSource has been a dependable partner that improves efficiency, reduces stress, and supports consistent payroll and HR operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ADP TotalSource has been a great solution thanks to its user-friendly platform, flexible options, easy and reliable payroll processing, and robust reporting capabilities. Payroll is straightforward and efficient, making routine processing smooth and stress-free. The system is easy to navigate overall, which saves time across day-to-day HR tasks. The biggest benefit, however, is the dedicated HR Business Partner that comes with the service. The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner.

Cons:

The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it difficult to quickly locate the specific report I’m looking for, which can occasionally result in wasted time. However, assistance is always available and reaching out for help usually resolves the issue quickly.

Reasons for switching to ADP TotalSource

We made the switch because we need more options and guidance.

Vendor Response

Hi Elizabeth, Your positive experience with ADP TotalSource made our day! We’re so glad that you are enjoying the efficiency of ADPs payroll process. Thank you for your kind words, and we can’t wait to continue to partner for success.

Replied February 2026

Lori L.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for more than 2 years

Reviewed January 2026

My amazing ADP Team

Excellent. I couldn't ask for a better support team. From [sensitive content hidden] all the way to [sensitive content hidden] and my 401k, they are always on top of things.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team collaboration - I have gotten into an amazing grove with my support people. They make my life so much easier in every aspect from simple questions to more in depth on how the system works.

Cons:

The wait time sometimes is horrible to get through to anyone to help. Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious.

Reasons for choosing ADP TotalSource

They had the best customer support through the years.

Vendor Response

Thank you, Lori, for taking the time to leave a positive review. We’re happy to hear that you are having a great experience with ADPs customer support. Your feedback is invaluable, and we appreciate you sharing your story.

Replied February 2026

Diane R.

Verified reviewer

Wholesale

51-200 employees

Used weekly for more than 2 years

Reviewed January 2026

VP of Finance

Very Good, nice people to work with. there are a few different options for additional insurance that we have access to.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of payroll module and the recourses available. The 800 number is extremely helpful and knowledgeable.

Cons:

the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance. Each year the rates are going up as much as if we were on our own.

Reasons for choosing ADP TotalSource

More options were offered to me as a company

Reasons for switching to ADP TotalSource

for the medical to be more affordable and more options

Vendor Response

Hi Diane, We appreciate your review and honesty. This motivates us to provide excellent service every day, and the feedback is helpful to our team. Thank you for recognizing our efforts, and we look forward to continued success together.

Replied February 2026

Verified

Reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed September 2025

Best PEO. They are number 1 for a reason

Wonderful to work with. Been with them since 2007 so the longevity should show we like this product and are happy with it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Great reporting system. Best PEO, They are number 1 for a reason! Staff is easy to work with. Some of my reps have remained the same since 2007 like my HRBP

Cons:

The cost. Admin fees are high compared to other PEOs. Benefit costs continue to rise despite being told once we were on them for a couple years they would drop. They have never ever dropped. All years but one where they remained the same on renewal seen increases over 5%

Reasons for choosing ADP TotalSource

Well at one point we left Totalsource and went to Trinet. That only last about 1 year and 3 months. They were awful. ADP definitely has the market for a reason

Jasmine R.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

ADP won us over other PEOs!

It has been great. Quick responses and make our life easier. Benefit renewal rates have been affordable the last several years. Would recommend them for multi unit franchisees!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Benefit renewal rates. The Applicant tracking system. Scheduling, PTO and time off. Dedicated HRBP. Help with Safety trainings

Cons:

Lack of support from HRBP, however, our group continues to grow and they are only supposed to take on so many co-employers.

Reasons for choosing ADP TotalSource

Better cost and support. Cheaper benefit renewals

Reasons for switching to ADP TotalSource

Better functionality and tech. Better renewals and better overall cost for more

Ronald K.

Verified reviewer

Computer Software

2-10 employees

Used weekly for more than 2 years

Reviewed August 2025

fast calculation and easy to work with

it works easy, changes/ mutations can be entered easily, few checks by system which sometimes means you need to change/check and than can finalize

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Performance and Speed. Easy to work with, especially when doing more payroll, using more payroll providers, it's easy to find the steps to do.

Cons:

After some updates last 2 years, on Mondays it didn't work, so need to contact later on as due to time difference I cannot call for at least 5 hours

Reasons for switching to ADP TotalSource

split up company, need to do payroll differently from outside UD

Trisha A.

Verified reviewer

Computer Software

11-50 employees

Used weekly for more than 2 years

Reviewed January 2026

Success with ADP

I value my partnership with my account manager and she is always in communication and helpful with all of my needs! I feel important and valued!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the partnership I have with my account and payroll managers. They are both very efficient and work with me on all of my needs!

Cons:

I would like more benefit options for my employees. I feel like there are limited options. More options focused on health and weightloss is a great option!

Reasons for choosing ADP TotalSource

User friendly and options that cover all areas of HR

Vendor Response

Thank you, Trisha, for taking the time to leave such a positive review! We’re happy to hear that you had a great experience with us for covering all areas of HR. Your feedback is invaluable, and we appreciate you sharing your story.

Replied February 2026

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