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Lumus360

Overview
Reviews

Lumus360 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Lumus360
Lumus360
4.9
(33)

Pricing

Pricing available upon request

About Lumus360

Lumus360 feedback tool provides the ability for users to:

  • Bulk upload participants and responders' details (names and email addresses), using a CSV file.
  • Chase participants who have not completed their self-report – this is carried out this action on multiple occasions (automated).
  • Send out invitations and e-mails to feedback responders (automated).
  • Chase (politely) feedback responders who have not provided feedback.
  • Deal with all bounce-back emails, by informing participants.
  • Inform you of the progress of the survey, and any problem areas that require decisions to be made.
  • Bulk download the final reports at the click of a button.

Lumus360 Screenshots

0
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Lumus360 Pricing and Plans

Starting price: £118.52
Free Trial
Free Version

Basic

£118.52

flat rate

No plan information available

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    Lumus360 Features

    • Popular features found in 360 Degree Feedback
      Anonymous Feedback
      Customizable Forms
      Data Import/Export
      Employee Database
      Individual Development Plans
      Performance Review Management
      Question Library
      Rater Selection
      Self Service Portal
    • More features of Lumus360
      Continuous Feedback
      Dashboard
      Performance Management
      Progress Tracking
      Reminders
      Reporting/Analytics
      Surveys & Feedback

    Lumus360 User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    94%

    4

    6%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.9

    Value for money

    4.9

    Customer support

    5.0

    Functionality

    4.8

    Bruce's profile

    Bruce M.

    Verified reviewer

    Management Consulting

    11-50 employees

    Used monthly for more than 2 years

    Reviewed November 2022

    Easy, Flexible, Seamless & Very High Quality

    5

    We use it in Leadership Development and 1-2-1 Coaching to raise self awareness and encourage leaders to focus more on areas highlighted by the report. It really makes a difference.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Lumus allows you to customize 360 questionnaires to your specific needs. Reports are easy to interpret and those receiving the reports find them incredibly useful and informative
    Cons:
    No cons for me. It’s easy to set up, easy to use and easy to interpret. It’s professionally produced and doesn’t cost the earth. There’s nothing to dislike

    Reasons for switching to Lumus360

    Lumus 360 was more enlightening for our participants than a self assessed psychological instrument

    Read More

    JM

    Jill M.

    Verified reviewer

    Professional Training & Coaching

    2-10 employees

    Used monthly for more than 2 years

    Reviewed November 2022

    Excellent experience using Lumus360

    5

    Excellent. Lumus is a joy to work with.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Simple to set up, beautifully customised and presented and excellent customer service
    Cons:
    Some of the report layouts and summary data could be further improved to ensure a simple and easy user experience

    Reasons for switching to Lumus360

    Wanted a more professional and customizable solution.

    Read More

    MN

    Michelle N.

    Verified reviewer

    Food Production

    10000+ employees

    Used monthly for more than 2 years

    Reviewed November 2022

    Great for unearthing true feedback

    5

    The process of identifying the key technical, person and business skills my team would like feedback against was easy and [SENSITIVE CONTENT] handled tailoring our questionnaire well. The questionnaire was easy to use and the report was well structured.

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The main advantage of the tool is the structured anonymised feedback which allows your to track the progress of your teams development after interventions. Our common non-anonymised feedback my team used to get to help with their personal development was very superficial and what Lumus360 assists in is creating nice meaty feedback that my team can action on.
    Cons:
    The tool is great, the reports are great and so for this you pay a slightly higher price

    Reasons for choosing Lumus360

    For the analysis that reports give, the top skills, bottom skills and blindsights.

    Read More

    VR

    Verified
    Reviewer

    Airlines/ Aviation

    1001-5000 employees

    Used weekly for more than 2 years

    Reviewed November 2022

    Lumus360 -

    5

    My overall experience with Lumus360 has been excellent. Not only is the software very intuitive and easy to use, the reports and analytics are excellent with a great balance of quantitative and qualitative feedback. You also get great expertise and guidance from the Lumus team. I would strongly recommend the product.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It's a very intuitive product - very easy to use for 360 participants, for responders and for administrators. It's easy to set-up, provides great flexibility and enables you to manage multiple 360 projects in a really straightforward way.
    Cons:
    I can't think of anything at all. I find it extremely straightforward and that it provides me with all the analytics and data that is required.

    Reasons for choosing Lumus360

    n/a

    Read More

    KM

    Kerry M.

    Verified reviewer

    Business Supplies and Equipment

    1001-5000 employees

    Used weekly for more than 2 years

    Reviewed November 2022

    Great Report

    5

    Lumas provide an excellent service. Their response to queries and questions is super-fast and the distribution of reports is efficient. I would highly recommend.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Both high level and more detailed information which makes for a great coaching conversation.
    Cons:
    I am yet to see how we can use group reporting, so I am keen to see what this looks like.

    Reasons for choosing Lumus360

    Value for money and customisation

    Read More

    SW

    Simon W.

    Verified reviewer

    Education Management

    2-10 employees

    Used monthly for more than 2 years

    Reviewed November 2022

    The value of LUMUS 360

    5

    A very positive experience from the start. We have an excellent product which LUMUS can and is adapting to any new requirements such as input on emotional intelligence. Always easy to contact, they provide us with up to date research on 360 feedback and respond positively to our own suggestions and ideas. They are an ideal business partner and I recommend them unreservedly.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    LUMUS enabled us to do what we had been wanting to do for some time: provide a cost effective of enabling school leaders to experience feedback from colleagues, along with their own perceptions, on their leadership. LUMUS was extremely helpful in designing the product in a way that was easy to use, gained the confidence of the users and enabled the coaches to construct powerful dialogues with their clients around the strengths of their leadership and how they could best improve it.
    Cons:
    I can’t think of any area that needed improvement. The whole set up was very easy to use and provided the key messages which we needed to get across.

    Read More

    VR

    Verified
    Reviewer

    Professional Training & Coaching

    2-10 employees

    Used monthly for more than 2 years

    Reviewed November 2022

    Lumus review

    5

    Overall very good. Very responsive customer service.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use, efficient and targeted for the audience
    Cons:
    Could give more definition to guide users on ratings when they are using the software first time.

    Read More

    Max's profile

    Max H.

    Verified reviewer

    Education Management

    501-1000 employees

    Used monthly for less than 12 months

    Reviewed November 2022

    Very easy to set up and use

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Always had great support from [SENSITIVE CONTENT] and the team and easy to build reports
    Cons:
    Not always the easiest to know if people have been chasing responses

    Reasons for choosing Lumus360

    Best value for money and support

    Read More

    Lisa's profile

    Lisa F.

    Verified reviewer

    Food Production

    5001-10000 employees

    Used monthly for less than 2 years

    Reviewed November 2022

    Great product and service

    5

    Brilliant supplier and really easy to work with

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The software is so easy to use and the customer service is excellent
    Cons:
    I have found it really useful so nothing from me to improve it at the moment

    Read More

    David's profile

    David S.

    Verified reviewer

    Professional Training & Coaching

    11-50 employees

    Used monthly for more than 2 years

    Reviewed November 2022

    Lumus360 - great product

    5

    Easy to use product that we can bespoke for each client if needed. It is easily set-up for quick deployment in urgent situations.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use, great responsiveness from the help team at Lumus.
    Cons:
    There is nothing we dislike about the product.

    Reasons for switching to Lumus360

    Easier to use, fair pricing.

    Read More

    Showing 1 - 10 of 33 Reviews

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