Paycom vs. Paylocity: 2026 Comparison
Updated June 12, 2025 at 3:15 AM
Written by Emilie Audubert
Content Analyst
Edited by Mehar Luthra
Team Lead, Content

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- Introduction
- Comparison Snapshot
- Pricing Comparison
- Reviewers Perspective
- Key Features Comparison
- Bottom Line
- Other Popular Comparisons
2,766 verified reviews evaluated
267 features analyzed
69 integrations considered
Comparison Snapshot
Starting Price
Pricing available upon request
Starting Price
Pricing available upon request
Pricing Comparison
Pricing available upon request
Pricing available upon request
Users appreciate Paylocity's affordability for small businesses and Paycom's comprehensive features, though concerns about transparency and additional costs exist for both.
How did we get this insight? We analyzed 126 Paylocity and Paycom reviews that spoke of pricing.
Paylocity is valued by small businesses for its affordability and cost-effectiveness, saving time and providing accurate payroll processing at a competitive price. H...
owever, some users find the pricing structure unclear, citing hidden fees and unexpected charges that raise overall costs. Complaints about the expense of corrections and add-on services also are mentioned. Paycom's pricing is positively viewed by users who appreciate its set of features and customization options, considering the cost reasonable. Potential savings through discounts are also seen as a plus. However, some users express concerns about high overall costs, especially for smaller businesses. Hidden costs and additional fees for certain modules are noted.
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Reviewers Perspective
Ease of Use
Paycom Reviewers Rating
"...Paylocity's overall design makes it easy for non-technical users."
5.0
Paylocity Reviewers Rating
"...it's easily understood at each level what I'm looking at and what I'm doing."
5.0
While both platforms face occasional complaints about interface clutter, Paylocity's strength lies in its generally intuitive navigation, whereas Paycom's advantage is its modern and customizable design.
How did we get this insight? We parsed 269 Paylocity and Paycom reviews on ease of use.
Paylocity: Users appreciate its intuitive design and straightforward navigation, with some highlighting its clear layout and helpful resources...
for efficiently managing HR tasks. However, some users find the interface cluttered with too many tabs and windows, leading to navigation challenges. Paycom: Reviewers like its modern and customizable interface, which many find efficient for managing HR functions. Nevertheless, some users report that the extensive feature set can make the interface feel overwhelming, particularly for new users, and note inconsistencies between different views.Value for Money
Paycom Reviewers Rating
"The unified system not only helps us save time, but also lowers costs."
4.0
Paylocity Reviewers Rating
"It can be more affordable compared to other software programs."
2.0
Paylocity shows slightly higher positive sentiment (63%) compared to Paycom (61%), indicating a marginal preference for Paylocity's value proposition, likely due to its perceived affordability for the features offered. Additionally, while some users find value in the features offered by both platforms relative to their cost, concerns about transparency, additional fees, and overall expense are present for both.
__How did we get this ins...
ight?__ We assessed 126 Paylocity and Paycom reviews that talked about value for money. Users feel Paycom's pricing is justifiable due to its comprehensive feature set and user-friendly interface, with a few noting its potential for being more affordable than larger competitors. The integrated nature of the platform is seen as a benefit that can outweigh the cost. However, some feedback expresses concerns about the individual pricing of features, leading to escalating costs as more functionality is added. Users also mention unexpected jurisdiction fees, the high cost of new features and integrations, and the general annual cost being a drawback. Finally, the lack of bundled pricing contributes to negative sentiment regarding cost-effectiveness. Paylocity is described as a straightforward and affordable option, with users particularly highlighting its potential for cost savings by consolidating different HR applications. However, a notable portion of the feedback indicates that its pricing can be higher than desired, with some finding better options at the same price point. Also, the pricing structure is described as unclear and inconsistent, with users reporting hidden fees and unexpected charges. The cost of correcting errors and the expense of adding services are also points of concern. Moreover, while some find it affordable and feature-rich, others have switched away from Paylocity due to its perceived high cost and the availability of more cost-effective alternatives.Customer Support
Paycom Reviewers Rating
"Customer service was another big plus, with fast response times..."
4.0
Paylocity Reviewers Rating
"The support is unequalled, all through implementation and payrolls"
5.0
Both Paylocity and Paycom users appreciate the dedicated and knowledgeable support, but are frustrated by slow response times, inconsistencies in service quality, and difficulties in issue resolution.
How did we get this insight? We analyzed 401 Paylocity and Paycom reviews that spoke of customer support.
Paylocity users appreciate the multiple support channels, dedicated representatives, follow-up calls, and helpful educational re...
sources, particularly during critical periods.The support team is praised for its professionalism and helpfulness, especially when addressing issues related to core features like payroll and time-off requests. Real-time communication is also valued by some users. However, concerns include slow response times, unanswered emails, a lack of proactive assistance and frequent changes in assigned representatives. Similarly, Paycom users value the responsiveness, knowledge, and thoroughness of their dedicated account representatives, noting improvements over previous providers and appreciating the detailed explanations and tailored guidance. The implementation process is also often commended, with users noting that the implementation team is knowledgeable and responsive. However, some users mention difficulties in reaching assigned representatives, inconsistent service, frequent rep rotations leading to a lack of familiarity, long response times, unresolved issues, and poor communication.Expert Analysis of Features
Payroll management
Paycom Feature Rating
4.40 / 5
Paylocity Feature Rating
4.60 / 5
Both platforms address core payroll management needs such as tax compliance, garnishment management, and expense processing. However, Paycom's approach leans towards automation and direct employee involvement in payroll accuracy, while Paylocity provides a more administrator-centric system with pre-processing checks and customization options. The suitability of each platform depends on an organization's specific operational style and priorities regarding automation and employee responsibility in the payroll process. Paylocity offers automated payroll processing, a pre-submission audit system, and tools for tax compliance, including geolocation support. It integrates with benefits and retirement plans, manages garnishments, and facilitates global payroll. Additional functionalities include expense management and reporting capabilities and the system allows for customization in areas like check types and time-off accruals.
Paycom also focuses on automation, notably through its proprietary employee-driven payroll verification feature (Beti®), which aims to reduce errors before processing. It handles tax filings and payments across various levels and automates garnishment administration. The platform also offers expense management and integrates payroll data with general ledger systems. Its design emphasizes streamlining payroll tasks and providing employees with visibility into their pay information.
Payroll management for Paylocity:
Among the reviews evaluated, 96% rated Paylocity’s payroll management feature as important or highly important, with an average satisfaction rating of 4.4/5. Users value the ease of accessing payroll records and making changes to tax forms, alongside the automation of payroll tasks, accurate tax calculations, and the ability to track payroll history. This suggests that Paylocity caters well to businesses that need a reliable and efficient payroll solution to streamline their operations and ensure compliance with tax regulations
Payroll management for Paycom:
A majority of reviewers (93%) rate Paycom’s payroll management capabilities as important or highly important, with an average satisfaction rating of 4.6/5. Its strengths lie in payroll management accuracy, ensuring timely and correct employee payments, tax withholdings, and financial reporting. The automation of payroll processes and the positive reception of the ‘Approve My Check’ feature suggest Paycom is well-suited for businesses that need to manage their payroll operations and prioritize employee involvement in verifying payroll accuracy before processing.
Direct deposit
Paycom Feature Rating
4.70 / 5
Paylocity Feature Rating
4.90 / 5
Both platforms offer direct deposit capabilities, but Paycom focuses on automating the payroll process and employee verification, while Paylocity emphasizes self-service and on-demand pay. Paylocity allows staff to manage bank account information and allocate funds. Specifically, employees can add or edit their banking details and split their pay across multiple accounts, a feature particularly highlighted by reviewers for its convenience. Paylocity employs various security measures, including data encryption, multi-factor authentication, and regular security audits to protect data. Additionally, the platform offers on-demand pay options, enabling employees to access their earned wages early. Reviewers also emphasize that the mobile app provides easy access to paystubs.
Paycom’s payroll verification feature allows employees to review and verify pay details before processing, streamlining direct deposits and reducing errors. It handles wage garnishments and offers Paycom Pay, where paychecks are issued from Paycom's account to simplify reconciliation. Paycom also provides a direct deposit alternative via a reloadable prepaid debit card. The platform similarly implements several security measures, including encryption for data in transit and storage, multi-factor authentication, and security audits. Overall, reviewers appreciate the convenience and efficiency of direct deposits, highlighting Paycom’s ability to save time and reduce the risk of lost or stolen checks.
Direct deposit for Paylocity:
Paylocity's direct deposit feature earned an average rating of 4.7/5, with 93% of reviews rating it as important or highly important. Users highlight its integration with payroll, which simplifies the payout process, and the mobile app that allows for easy access to paystubs.
Direct deposit for Paycom:
All reviewers (100%) rate Paycom’s direct deposit capabilities as important or highly important, and it received an average satisfaction score of 4.9/5. Paycom's effectiveness in ensuring timely payments and simplicity of use makes it a suitable choice for users who prioritize reliable and easy-to-manage payroll.
Payroll reporting
Paycom Feature Rating
4.0 / 5
Paylocity Feature Rating
4.40 / 5
Both platforms enable businesses to support their payroll reporting needs, but Paylocity provides a set of customizable reporting options, while Paycom focuses on streamlining the integration of payroll data with accounting processes.
Paylocity offers a range of standard payroll reports and also provides customizable reporting options, allowing businesses to adjust reports to their specific requirements. This includes tools for in-depth analysis of payroll data and trends, and the ability to create custom reports. Paylocity's reporting capabilities allow users to analyze data, detect trends, and create custom reports. Finally, the platform also offers a variety of pre-built reports, including payroll journals, tax reports, deduction reports, and employee earnings reports.
Paycom also comes with reporting tools, with a focus on streamlining the process of integrating payroll data with accounting systems. The platform includes features for generating payroll general ledger reports, designed for direct and simplified import into various accounting software. The general ledger mapping feature allows users to align payroll data with their chart of accounts, while customizable report formats enable users to tailor their reports to meet the specific requirements of their accounting software. Additionally, Paycom's ‘Direct Data Exchange’ tool provides live insights into HR and payroll analytics.
Payroll reporting for Paylocity:
Among the reviews evaluated, 90% rated Paylocity’s payroll reporting feature as important or highly important, with an average satisfaction rating of 4/5. Users highlight the reporting system for its ease of use and the range of standard and custom reports available. This suggests that Paylocity is a suitable choice for businesses seeking flexible reporting options to accommodate various payroll requirements.
Payroll reporting for Paycom:
A majority of reviewers (90%) rate Paycom’s payroll reporting capabilities as important or highly important, with an average satisfaction rating of 4.4/5. Its strengths in financial record-keeping tools, mobile app access, and rapid report generation, making it well-suited for businesses that need analytical control over their financial data and prioritize the convenience and efficiency of accessing payroll reports on mobile devices.
Bottom Line:
Paylocity's affordability and cost-effectiveness are valued by small businesses. They appreciate its accurate payroll processing, time-saving HR management features, intuitive design, and easy navigation. Despite some concerns about pricing transparency, its straightforward design and cost make it a trustworthy HR platform.
Paycom is valued by small and midsized businesses for its robust features and customization. Users appreciate its streamlined HR management, covering payroll, tax compliance, and employee self-service. While costs are high, its features and potential savings through discounts add value. Paycom’s reliability, adaptability, and comprehensive functions make it ideal for growing businesses.
Other Popular Comparisons

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Sources
Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. We did not consider client status when selecting products in this list.
Product descriptions: In our descriptions of each featured product, we included the following details:
Most valued features: Our research team analyzed verified payroll software reviews on Software Advice to identify each product’s highest-rated features (among features with at least 5 reviews). We then summarized user sentiment using real reviews for each feature.
Review excerpts: Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Software Advice or its affiliates. Excerpts are trimmed for brevity.





