• Software Categories
    View All
  • Company
    About UsVendors

    • Get 1-on-1 advice in 15 minutes. It's free.

    Start Now
    Advisor's headshot
Software Advice Logo
Home

/

Customer Experience Software

/

QaizenX

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview
QaizenX

QaizenX 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews

Overview

QaizenX
QaizenX
5.0
(3)

Pricing

Pricing available upon request

About QaizenX

QaizenX is an experience management tool that allows businesses to measure employee and customer experience seamlessly using ready-made standard templates. Teams can collect feedback through web links, QR codes, email and SMS. Managers can identify and resolve issues using actionable insights. The platform is based on the Kaizen (Plan, Do, Check, Act) philosophy - take small but effective changes.

Wondering if QaizenX is right for your organization?

Our Customer Experience Software selection experts can help you in 15 minutes or less.

Software Advice Logo

QaizenX User Interface

0
0

QaizenX Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    QaizenX Features

    • Popular features found in Customer Experience
      Customer Segmentation
      Customizable Fields
      Customizable Templates
      Dashboard
      Data Visualization
      Engagement Tracking
      Negative Feedback Management
      Real-Time Notifications
      Reporting/Analytics
      Survey/Poll Management
    • More features of QaizenX
      360 Degree Feedback
      Activity Dashboard
      Anonymous Feedback
      Assessment Management
      Benchmarking
      Continuous Feedback
      CSAT Survey Structure
      Customer Experience Management
      Customizable Branding
      Customizable Forms
      Customizable Questions
      Customizable Reports
      Drag & Drop
      Email Management
      Email Reminders
      Employee Database
      Employee Onboarding
      Employee Portal
      Feedback Management
      Multi-Channel Data Collection
      NPS Survey Structure
      Performance Metrics
      Performance Review Management
      Process/Workflow Automation
      Pulse Surveys
      Rater Selection
      Ratings/Reviews
      Real-Time Analytics
      Real-Time Data
      Real-Time Reporting
      Reminders
      Search/Filter
      Self Assessment
      Sentiment Analysis
      Surveys & Feedback
      Text Analysis
      Third-Party Integrations
      Trend Analysis
      Visual Analytics
      Widgets

    QaizenX User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    5.0

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    4.7

    Have you used QaizenX and would like to share your experience with others?

    GM
    Gaurav M.

    Verified reviewer

    Computer Software

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed October 2022

    Amazingly GOOD!! Does the job

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    main dashboard is handy as it shows the 5 key parameters, that tell me how our software is performing and how satisfied the people are with our software. Reports make it easier to go deeper into the problem some features like sentiment analysis is good, lets you see through sentiments quickly. Most importantly, it has action planning that I use to create actions to solve issues found.
    Cons:
    I think the survey maker could be more straightforward. Using templates can help, Creating a custom template can be quite difficult as there are too many things that are quite confusing and not needed. Survey UI can be little better I think

    Reasons for choosing QaizenX

    Cost, ease-of-use, efficiency, dedicated customer experience platform

    Read More

    GS
    Gaurav S.

    Verified reviewer

    Graphic Design

    11-50 employees

    Used weekly for less than 12 months

    Review source

    Reviewed June 2023

    Makes acting on negative feedback simple and effective

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I absolutely loved QaizenX's user-friendly interface and seamless feedback gathering capabilities. The platform's emphasis on personalization and continuous improvement truly set it apart. Additionally, the exceptional customer support provided by the QaizenX team was an invaluable asset. Overall, QaizenX had a significant positive impact on our business results and customer satisfaction.
    Cons:
    Sometimes integrating with different tools don't work as expected. Also, some for customizing options should be given.

    Reasons for choosing QaizenX

    Economical and 5* support

    Reasons for switching to QaizenX

    It was not good to understand feedback data to get insights or analysis.

    Read More

    RJ
    Richi Anand J.

    Verified reviewer

    Restaurants

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2022

    Worth Buying

    5

    Being a businessman, I value money and this software is actually value for money. You don’t need to bother about your feedback taking and management system. QaizenX will take care of it. You just ask their team to deploy the system and you’re sorted. Their support desk is well trained and highly professional people team. You just inform them about your issues and they will resolve the problem in no time. Your invested every single penny on this software is worthy.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Software helped us in improving our customer experience. We gather information from our customers and work on their issues immediately. Our system has become very smooth now.
    Cons:
    Form submission gives problem sometimes. Then we need to contact their team. This problem need to get resolved.

    Read More

    Showing 1 - 3 of 3 Reviews

    Other Top Recommended Customer Experience Software

    SurveyMonkey
    SurveyMonkey

    4.6 (10411)

    Recently recommended 0 times

    Zoho CRM
    Zoho CRM

    4.3 (6960)

    Recently recommended 0 times

    Zendesk Suite
    Zendesk Suite

    4.4 (4067)

    Recently recommended 0 times

    Hootsuite
    Hootsuite

    4.4 (3794)

    Recently recommended 0 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare QaizenX with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice