SAIBA Global 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

SAIBA Global

1.0

(1)

Pricing

Pricing available upon request

About SAIBA Global

SAIBA is an insurance broking software tailored for direct insurance brokers. It aids in the effective management of customer activities and opportunities in various insurance sectors such as motor, health, property, engineering, travel, home, and life insurance. The software is a tool for insurance brokers worldwide who aim to refine operational processes, enrich management information, and establish efficient audit trail systems.

SAIBA offers a suite of features. These include modules for customer relationship management, quotation management, policy and renewal management, claims management, document management, and extensive reporting capabilities. It also offers SMS and email communication to enhance brokers' daily operations and overall efficiency.

SAIBA is built on the .NET framework. It employs SQL Server database and SAP Crystal Reports for flexible reporting. The software is user-friendly and requires minimal training. It provides insurance brokers with an integrated solution to effectively manage relationships with agents, customers, and insurers.

SAIBA Global Screenshots

SAIBA Global Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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SAIBA Global Features

Popular features found in Insurance CRM
For Insurance Industry
Lead Management
Quotes/Estimates
Sales Pipeline Management
More features of SAIBA Global
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Audit Management
Audit Trail
Billing & Invoicing
Broker/Agent Portal
Calendar Management
Calendar/Reminder System
Cancellation Tracking
Case Management
Claims Adjuster Management
Claims Management
Claims Settlement
Claims Tracking
Client Management
Client Portal
Commercial
Commission Calculations
Commission Management
Compliance Management
Configurable Workflow
Contact Database
Contact Management
Co-Pay & Deductible Tracking
Customer Accounts
Customer Database
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Document Management
Document Storage
Document Templates
EDI
Electronic Claims
Electronic Payments
Email Management
Email Marketing
Email Templates
Forecasting
Forms Management
Fraud Detection
Insurance Management
Insurance Policy Management
Insurance Policy Processing
Insurance Rating
Interaction Tracking
Invoice Management
Lead Capture
Life & Health
Marketing Automation
Mobile Access
Monitoring
Paper-Based Claims
Payment Processing
Payor Management
Pipeline Management
Policy Issuance
Policy Library
Policy Management
Process/Workflow Automation
Property & Casualty
Rating Engine
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Real-Time Updates
Referral Tracking
Reinstatement Tracking
Reinsurance Administration
Reminders
Renewal Management
Reporting/Analytics
Reporting & Statistics
Risk Assessment
Sales Activity Management
Sales Reports
Scheduling
Search/Filter
Secure Login
Self Service Portal
SSL Security
Status Tracking
Task Management
Task Scheduling
Template Management
Third-Party Integrations
Underwriting Management
User Management
Version Control
Workflow Management

SAIBA Global User Reviews

Overall Rating

1.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

Have you used SAIBA Global and would like to share your experience with others?

Rajesh R.

Verified reviewer

Insurance

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed May 2025

Saiba software for insurance brokers - Disappointing experience

Software features seem to be comprehensive, but it is a waste of money because there is no customer support documentation and even after becoming a customer we have to rely on them always

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Seems to have a lot of features for insurance brokers- a wasted effort because of a lack of any kind of customer support documentation

Cons:

Support is poor. The only software I know of where even after the customer pays for it, there is no documentation/customer manual/process flowchart available for the software. Realised they do not have any documentation/manual when a specific question was asked of them. Unprofessional approach to issues/escalations. Very opaque structure where no single person picks calls/provides a solution. The dependence on them continues to be heavy even after buying the software. Will not recommend this software to anyone who doesn't have a dedicated team only for Saiba entries

Showing 1 - 1 of 1 Reviews