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Konexus

Overview

Konexus 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Konexus
Konexus
4.9
(9)

Pricing

Pricing available upon request

About Konexus

Konexus provides organizations with a critical event management platform which alerts and polls employees as well as allows for precise communication through geo-tagging, SMS, email and social media. The platform allows for both targeted and mass messaging to be sent to groups of people who need to know.

Konexus Screenshots

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Konexus Pricing and Plans

Starting price: $0.10
Free Trial
Free Version

Basic

$0.10

per feature

No plan information available

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    Konexus Features

    • Popular features found in Push Notifications
      A/B Testing
      Campaign Management
      Customer Segmentation
      Geotargeting
      Notification Scheduling
    • More features of Konexus
      Alerts/Notifications
      API
      App Notifications
      Audit Trail
      Campus Notifications
      Chat/Messaging
      Communications Management
      Contact Management
      Customizable Templates
      Disaster Recovery
      Email Alerts
      Employee Database
      File Sharing
      Geolocation
      Incident Management
      Incident Reporting
      Investigation Management
      Live Chat
      Mass Notifications
      Mobile Alerts
      Multi-Channel Communication
      Multi-Language
      Multi-Language Alerts
      On Call Scheduling
      Push Notifications
      Real-Time Chat
      Real-Time Notifications
      Reporting/Analytics
      Risk Alerts
      Safety Incident Management
      Scenario Planning
      Screen Sharing
      SMS Notifications
      Survey/Poll Management
      Tagging
      Task Management
      Templates
      Third-Party Integrations
      Transcripts/Chat History
      Two-Way Communication

    Konexus User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    89%

    4

    11%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.9

    Value for money

    4.6

    Customer support

    4.9

    Functionality

    4.6

    Have you used Konexus and would like to share your experience with others?

    Ryan's profile

    Ryan H.

    Verified reviewer

    Human Resources

    51-200 employees

    Used daily for less than 12 months

    Reviewed December 2020

    Konexus "Connects Us" - yeah, it rhymes

    5

    Sales process was easy with straightforward pricing. Account Executive [SENSITIVE CONTENT HIDDEN] knew her stuff. Made the buying process super simple.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like I can use 1 tool to segment our users and message them based on the necessary criteria, on a device, rapidly. Out IT department plans to implement this tool with RSA Archer Business Resiliency. We have some Spanish speaking partners and clients, so the multi-language messaging was nice as well.
    Cons:
    The user experience is way above average for most software platforms. The user interface is good but could be better.

    Reasons for choosing Konexus

    Pciing

    Reasons for switching to Konexus

    Pricing was too high at our renwal

    Read More

    JM

    Jim M.

    Verified reviewer

    Government Administration

    Self-Employed

    Used weekly for more than 2 years

    Review source

    Reviewed November 2020

    AlertSense(tm) is a great platform and the customer service is Top Tier

    5

    I was glad that I switched from the Everbridge platform I inherited when I cam here in 2011. we moved over to AlertSense, at my urgings, in 2014-2015 and have been satisfied with everything !!!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Set up was every easy, Public Interface is well received, and the IPAWS CAP Alert Access is intuitive and comprehensive.
    Cons:
    Sometimes with Rural addresses, the software does not recognize the correct location. but that is no different from any GIS platform in Rural Wyoming.

    Reasons for choosing Konexus

    Best deal and Customer Service was Top Notch.

    Reasons for switching to Konexus

    Lack of Support, ease of use, cost savings to the county.

    Read More

    DS

    Depei S.

    Verified reviewer

    Hospital & Health Care

    201-500 employees

    Used monthly for more than 2 years

    Review source

    Reviewed August 2023

    A Good choice for small business

    5

    Our agency used AlertSense/Konexus for over five years. We primarily used it for real emergency situations and occasional agency business closure notifications. The platform is user-friendly, but as more SaaS solutions became available in the market, we transitioned to another vendor that better met our users' needs. Despite this, I still appreciate Konexus for its cost-effectiveness and the long-term contract we had with them.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Konexus offers various pricing plans, each with different capabilities. The core plan includes a limited number of texts and voice messages, making it cost-effective for companies that don't want to make a large investment or don't anticipate frequent use of mass notifications.
    Cons:
    While Konexus has added several new features, it still lacks third-party integration options, such as Single Sign-On (SSO).

    Vendor Response

    Hello Depei, thank you so much for your positive review, we appreciate it. We valued our partnership with your company and we were very disheartened when the decision was made to leave Konexus. I did want to comment that Konexus does offer SSO integration, among several other integrations. The specific integration that you were wanting was an integration with Microsoft Teams, and we do not have that integration built yet. However Konexus has open API capabilities, so a future integration through open API is possible. Thank you for taking the time to leave your review, it was a pleasure working with you.

    Replied September 2023

    Read More

    KZ

    Kaung Khant Z.

    Verified reviewer

    Information Technology and Services

    10000+ employees

    Used weekly for less than 12 months

    Review source

    Reviewed May 2024

    Efficient, User-Friendly and Cost-Effective with Konexus

    5

    Overall user experience with konexus has been highly positive with its ease of use with intuitive interface and efficient notification and communication capabilities for both internal and external.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I liked its ease of use, cost-effectiveness and excellent customer service. I appreciated its intuitive interface, efficient notification capabilities and the flexibility in pricing plans.
    Cons:
    Actually, I don't have it but some users in my organization found a little bit hard in third-party integrations.

    Read More

    RT

    Russ T.

    Verified reviewer

    Public Safety

    2-10 employees

    Used weekly for more than 2 years

    Review source

    Reviewed April 2022

    Best notification system out there

    5

    My overall experience is one that this product and the customer support are dependable, efficient, and effective as a means of communicating pertinent information with a large audience that spans the entire spectrum of users. Tech savvy users will appreciate the professional look and feel of the product yet seniors or other folks that may not be quite as hip to new methods of communication can also find utility in the messages which makes those messages all the more effective.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What I like most about this software is the ease of use without sacrificing any capabilities or degradations in the quality of the end product. By that I mean that as simple as the product may be to use, end users who receive the notifications and messages maintain the perception of a professionally composed and delivered message.
    Cons:
    What I liked the least was the initial portal/user interface was a bit clunky and not very intuitive. However, the new platform has eliminated any of the small details that previously bothered me.

    Reasons for choosing Konexus

    Price was a big factor but more importantly was the customer service aspect that Konexus offered. Ease of use for me was a huge contributing factor in my decision and I have not regretted that decision in over four years of use.

    Read More

    VR

    Verified
    Reviewer

    Government Administration

    11-50 employees

    Used daily for more than 2 years

    Reviewed October 2020

    Amazing Company and Products!

    5

    We have nothing but great things to say about this company. We have enjoyed working with the amazing team they have.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    This company goes the extra mile to make sure you have a great customer experience. The teams are always willing to help and provide excellent customer service. The software is also very well priced.
    Cons:
    The sales team can be hard to connect with at times, but that has only been since COVID started.

    Reasons for choosing Konexus

    price and functionality

    Reasons for switching to Konexus

    price and service

    Read More

    JB

    Jeanne B.

    Verified reviewer

    Government Administration

    51-200 employees

    Used daily for more than 2 years

    Reviewed October 2020

    Great Communicaiton Facilitator

    5

    We use this product for internal and external notifications. It has proved to be a timesaver in allowing us to disseminate information to employees and/or the public in either one-time or recurring notifications. Communication in running our business is literally at our fingertips!

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The ability to establish "groups" is a very important to our business. We use it daily to disseminate information various groups established based on areas of interest, job roles, etc.
    Cons:
    Attaching links to notifications are somewhat tricky, but I have always gotten it worked out by getting in touch with our contact. Also, would like to see a "random" feature added to the "recurring" messages option on AlertSense. This would allow you to click on specific dates for a recurring message that do not fit a regular recurring pattern such as (daily, weekly, etc.)

    Read More

    LC

    Laika C.

    Verified reviewer

    Accounting

    201-500 employees

    Used daily for less than 12 months

    Review source

    Reviewed November 2022

    The best there is for emergency situations!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    What I love about this software is definitely its purpose, to notify people in case of emergency. We use this software easily and we felt very inform and safe while using it because it gives us the opportunity to be informed of critical events.
    Cons:
    'Till now, I haven't encountered any disadvantages or problems worth mentioning while using this software. Worth to use!

    Read More

    MS

    Mathew S.

    Verified reviewer

    Health, Wellness and Fitness

    5001-10000 employees

    Used monthly for less than 2 years

    Reviewed October 2020

    This is a great product

    4

    Wonderful experience with the Konexus team and love their product.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I love how simple this app is to use. This makes it easy to onboard other managers to use this product.
    Cons:
    I haven't found much that I have not liked about Konexus. Every issue we have had has been met with very attentive reps.

    Read More

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