eSwap 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

eSwap

3.0

(4)

Pricing

Starting at $79.00 per month

About eSwap

eSwap is a cloud-based inventory management solution, which helps businesses streamline processes related to workflow automation, B2B eCommerce, delivery tracking, order synchronization and more. Professionals can gain visibility into profit, sales or return metrics based on location, customers and channels on a centralized dashboard.

Key features of eSwap include order routing, warehouse management, invoicing, search functionality, reporting and barcode scanning. Administrators can automate workflows for creating or routing sales orders, track purchases and transfer stock between warehouses according to requirements. Additionally, businesses can manage returns, print labels, sort products using tags and compare shipping across multiple carriers on a unified platform.

eSwap integrates with several third-party systems such as Xero, Odoo, QuickBooks, Shopify and more. The product is available for free and on monthly or annual subscriptions and support is extended via live chat, phone, email and documentation.

eSwap Screenshots

eSwap Pricing and Plans

Starting price: $79.00 per month

Free Trial

Free Version

Basic

$79.00

usage based, per month

No plan information available

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eSwap Features

Popular features found in Inventory Control
Barcoding/RFID
Billing & Invoicing
Cost Tracking
Inventory Management
Multi-Location
Order Management
Purchase Order Management
Reorder Management
Reporting/Analytics
SKU/UPC Codes
Supplier Management
More features of eSwap
3PL Management
Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
API
Backorder Management
Barcode Printing
Barcode/Ticket Scanning
Batch Printing
Catalog Management
Contact Database
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Data Synchronization
eCommerce Management
Electronic Payments
Forecasting
Historical Reporting
Inventory Auditing
Inventory Control
Inventory Labels
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Creation
Invoice Management
Invoice Processing
Item Management
Kitting
Labeling
Label Printing
Manufacturing Inventory Management
Marketplace Integration
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Currency
Order Entry
Order Fulfillment
Order Processing
Order Routing
Order Tracking
Product Configurator
Product Identification
Purchasing & Receiving
Quotes/Estimates
Real-Time Data
Real-Time Monitoring
Real Time Order Entry
Real-Time Updates
Recurring Orders
Remote Order Entry
Reporting & Statistics
Retail Inventory Management
Returns Management
Sales Order Management
Sales Reports
Sales Tax Management
Search/Filter
Serial Number Tracking
Shipping Labels
Shipping Management
Special Order Management
Status Tracking
Stock Management
Third-Party Integrations
User Management
Vendor Managed Inventory
Vendor Management
Warehouse Management
Website Management
Workflow Management

eSwap Integrations

ShipStation

Shopify

Xero

Stripe

WooCommerce

BigCommerce

See all 7 integrations

eSwap User Reviews

Overall Rating

3.0

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

Have you used eSwap and would like to share your experience with others?

Ritvars R.

Verified reviewer

Consumer Electronics

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2020

Industry's leading Inventory Management platform for SMEs going live with their eCommerce Shop/Store

We are absolutely thrilled by the professionalism that eSwap.Global team have provided during this set-up period in these difficult times. I, as a director of my business have always wanted to launch a successful eCom retail/wholesale supermarket, and eSwap.Global team were at the forefront with its forward-coming and welcoming [SENSITIVE CONTENT HIDDEN] eSwap.Global have managed to provide a real growth opportunity to us. The appointed specialists are of a high-calibre, knowledgeable about Amazon, Shopify and other multi-channel marketplace integrations and are capable to adjust product data and data sync to these channels correctly, and I believe not only for our complex business, but also for many other clients to come.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

+ Excellent Technical Support! (We would give 10-stars here) + Straight-forward API linkups + Very detailed platform configuration options + Provides own PO, SO, Invoice auto-issuance system + eBay integration + Amazon integration (UK, EU and North America) + Hosted eCom platform integrations (Shopify and BigCommerce) + Self-hosted eCom platform integrations (WooCommerce, Magento) + Broader market outreach integrations (Google Shopping, Walmart, Wayfair, Bonanza, Etsy) + Supports 3rd party order management platform integration (Vend) + Accountancy platform integration (Xero, QuickBooks online) + Major international delivery courier support (UPS, DHL, FedEx) + Email Marketing integration (Mailchimp) + Payment gateway integration (Stripe) + Most importantly, supports FTP input and output feed creation!

Cons:

- Because we run a very technically difficult eCom product data, that contains iFrames, various data points, and inventory sync times, with listings exceeding over 100k items that are consolidated from over 14-suppliers, we had to work side by side with the eSwap.Global technical team on daily basis to make relevant adjustments in order to make the data uniform and compliant to the standards of the selected eCom platforms and multi-channel marketplaces. This is not a drawback at all, rather a reality check for those vendors that are running supermarket-style inventories, advising to be ready to co-operate with the FANTASTIC eSwap.Global technical team and appoint technically knowledgeable eCom Product Managers in order to ensure smooth implementation of the data into the advised marketplaces. - there are no other drawbacks to mention!

Reasons for choosing eSwap

What I appreciate most about eSwap.Global was the courtesy and professionalism shown by the company's [SENSITIVE CONTENT HIDDEN] at the initial state of development. The [SENSITIVE CONTENT HIDDEN] professionally on-boarded our business into their platform, had patience and professionalism to carry us through the complex implementation stages, that no other company in my personal professional experience has done, even when I had worked for other employers before in the consumer item eCom field. If you ask me personally why I chose to work with eSwap.Global, the answer is simple, because I admire personal approach, correct technical execution, and most of all I like to work with humans.

Pamela M.

Verified reviewer

Arts and Crafts

Self-Employed

Used daily for less than 6 months

Review source

Reviewed May 2022

Absolutely the Best Inventory Management Solution by far

Incredible customer service. Answers even on the weekends for direct help. Rapid store connects for a seamless creation of a Multi-Channel eCommerce network. Beautiful and aesthetically appealing interface, making it inviting and livens the process of long winded tasks. Competitively priced compared to other inventory management softwares. Rapid multi-channel listing ability, even through social media marketplaces. eSwap is a solutions that combines multiple plugins under one umbrella. No need to worry about breaks in connections with multiple plugins triggering off each other since eSwap combines the most important aspects of managing inventory, listing products, synchronizing data, shipping, sales, and even CRM! Wowza! Very impressed so far.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very Very Easy to use! I have tried multiple inventory softwares that were incredibly bland, difficult to set up, or only had a few features. eSwap literally had everything I was looking for under one roof, and the interface is beautiful and aesthetically appealing which is extremely important to keep the mind awake when doing long winded drab tasks of uploading and managing products and inventory. I really liked how many different stores can be linked with this eSwap inventory, even social media stores. Also, it is great that you don't have to create new products one by one to start your base inventory. eSwap has a feature where you can pull data from a listing from one of your linked stores and it copies the data instantly so you can begin building your inventory rapidly. Also, they answered on a Saturday. How Cool! Most other applications or programs I have attempted to use in the past I could not get ahold of anyone to help, either got a voicemail, was told I needed to set up an appointment with a specialist for a later date, but eSwap actually answered. I was sent an email with a link to a screenshare video chat and I was immediately helped and guided through the steps I needed. I felt thoroughly listened to by eSwap's technician, [SENSITIVE CONTENT]. He was so great to work with and even gave me his personal link so I could set up future help with him since he already knew the scope and concept of my business. eSwap has incredible customer service.

Cons:

Have not found anything to complain about yet.

Reasons for choosing eSwap

I had tried Craftybase, and they have a very nice interface, and price point was great as well. I was looking for a solutions that had multiple capabilities where I did not have to add multiple plugins to my WooCommerce. eSwap had everything I was looking for under one roof.

Reasons for switching to eSwap

I have heard great things about zoho, so I decided to try them out. I was bummed out by the very bland interface, it reminded me of the dark wordpress dashboard, which unfortunately for me, makes my mind fall asleep. I had to purchase a separate plugin just to connect my woocommerce. I tried calling zoho's help line multiple times, but would get a voicemail, or was told that I would be sent a link to set up an appointment with a technician. I was stood up on the appointment for onboarding and when needing to reschedule, the next available times were 10pm at night, or I had to wait the following week for a decent time slot. I was signed up for zoho for several weeks, and still was not able to get the system integrated or receive adequate help. I had paid a year in advance for the program, and ended up requesting a refund.

Tom L.

Verified reviewer

Civil Engineering

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2023

Non-Existant Support

Shocking support.Emails, online forms, Live chats and telephone support all are non-existant.Just hope no one ever needs any help with the software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It lets me log in and that is about all that I can use it for without support.

Cons:

Really bad support.I have been paying for nearly a year for eSwap but I haven't been able to get any response from anyone in support for months.

Reasons for choosing eSwap

eSwap had the integrations I required

Reasons for switching to eSwap

Better inventory management

Ben M.

Verified reviewer

Consumer Goods

Self-Employed

Used daily for less than 6 months

Review source

Reviewed January 2023

Avoid Like the plague

I really thought I'd found an excellent bit of software to help manage my online business, inventory and orders across multiple channels. However, the support has been APPALLING! Since subscribing to a membership I've tried to book an onboarding call multiple times to get set up, for no representative to attend. I have tried to speak to someone over live chat, and have received zero communication, even weeks after sending messages. The same is true of emails and phone calls. No reply, even when trying to log a complaint.I write this to try to help others avoid wasting time and going through the same experience and zero communication and support. Especially when eSwap advertise they offer 24/7 support. Farfrom accurate! I am trying to cancel my subscription, however this has to be requested via email, and getting no response.Do not waste your time and money with eSwap. This has been some of the worst customer service I've received from a company and the fact they don't acknowledge live chat, emails or phone calls. AVOID LIKE THE PLAGUE!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software does have an easy to use interface and lots of functionality, other software lacks. However not being able to speak to someone at eSwap in a timely manner, voids all positives for using the software.

Cons:

Falsely advertised 24/7 support, with no communication for weeks from live chat, emails or phone calls.

Showing 1 - 4 of 4 Reviews