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OrderUp

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Overview

OrderUp 2026: Benefits, Features & Pricing

Wondering if OrderUp is right for your organization?

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

OrderUp
OrderUp
4.5
(10)

Pricing

Starting at $15.00 per month

About OrderUp

OrderUp is a cloud-based solution that helps businesses in the retail industry collect orders from customers using a self-service kiosk application, streamlining point-of-sale operations. The centralized platform enables users to create customizable visual menus by adding photos, modifiers and upselling/cross-selling prompts to the interface.

Key features of OrderUp include SMS/email marketing, payment processing, reporting and menu configuration. It comes with a website builder module, which lets users develop websites using customizable templates. Additionally, businesses can add customers to loyalty programs and provide gift cards or coupon codes, improving overall client experience.

OrderUp provides an application for iOS devices, which enterprises can utilize to improve order management processes. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures.

OrderUp Screenshots

0
0
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OrderUp Pricing and Plans

Starting price: $15.00 per month
Free Trial
Free Version

Basic

$15.00

per feature, per month

No plan information available

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    OrderUp Features

    • Popular features found in Restaurant POS
      Delivery Management
      Electronic Payments
      Inventory Management
      Loyalty Program
      Mobile Access
      Multi-Location
      Online Ordering
      Order Entry
      Separate Checks
      Table Management
      Tips Management
    • More features of OrderUp
      Access Controls/Permissions
      Barcode/Ticket Scanning
      Configuration Management
      Credit Card Processing
      Custom Development
      Customizable User Interface
      Data Synchronization
      Discount Management
      Gift Card Management
      Order Management
      Order Tracking
      Payment Processing
      Point of Sale (POS)
      Remote Access/Control
      Reporting/Analytics
      Sales Reports
      Split Checks
      Third-Party Integrations
      Touch Screen
      Usage Tracking/Analytics
      Virtual Keyboard

    OrderUp Integrations

    SalesVu
    SalesVu
    Square Point of Sale
    Square Point of Sale

    OrderUp User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    60%

    4

    30%

    3

    10%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.4

    Value for money

    4.0

    Customer support

    4.6

    Functionality

    4.4

    Have you used OrderUp and would like to share your experience with others?

    DS

    Duran S.

    Verified reviewer

    Higher Education

    Used weekly for less than 2 years

    Review source

    Reviewed February 2018

    Very versatile and easy to use.

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Customer service is excellent and helpful. Provides an all in one tool for all the tasks at the shop
    Cons:
    System sometimes lags but not frequently enough to be a major issue. Otherwise software is flawless most of the time

    Read More

    VR

    Verified
    Reviewer

    Used weekly for more than 2 years

    Review source

    Reviewed May 2018

    I like the reporting and it's easy to research data.

    5

    I just like that it's really easy to use, my client hasn't expressed any concerns, and when they bring on new staff they never seem to have problems learning the process.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Reports work well and it's easy to "dig deeper" for information when data is questionable. Product are easy to set up and you can use modifiers (i.e. sizes and colors) for inventory tracking. My client is in an area with various sales tax rates and SalesVu handles them beautifully. Customer support is responsive although I seldom need them.
    Cons:
    I have to manually input data to QuickBooks desktop but there is a sync option that we don't use. I'm hoping this client will switch to QuickBooks Desktop in hopes we can use the sync. I don't really have any problems with this software.

    Read More

    RH

    Ryan H.

    Verified reviewer

    Restaurants

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed January 2021

    Salesvu

    3

    I almost decided to cancel it because it was too buggy when we just signed up. But technical support was able to work with square to resolve most of them. It is much better now, working as expected.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    Customer support is good. Software itself is just average and too many restrictions. Started with many bugs but technical support was helpful to resolve these issues gradually. It is a good choice consider the fee you paying.
    Cons:
    Able to handle order and payment without direct contact with the customers. Free up some labor and speed up the process.

    Read More

    VR

    Verified
    Reviewer

    Computer Software

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed October 2018

    Very Solid POS for Small Business

    4

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Functionality
    icon
    Pros:
    Very easy setup, very easy to learn. Spent very little time training new staff members on how to use.
    Cons:
    Would love to see some more advanced inventory management features.

    Read More

    CG

    Christine G.

    Verified reviewer

    Food & Beverages

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed April 2019

    My man is the best

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I am a new business owner and I decided that I wanted to incorporate self-order kiosk’s into the operation. Learning how to navigate was a little difficult at first and I was hesitant about continuing to you the product. Then I had an issue with my products staying in the system.. I was so done..... then came my reps the Dude!!!! He helped with everything. Setting up orders, adding products, he got together with some IT people and fixed the product issue. Man, he really saved me and my concept for the business. Every time I had an issue he has been there to help. Even gave me some extra time due to the issue I had in the beginning. The company is fantastic, their customer service is exceptional. Always available whenever I need them and always willing to help. I would definitely recommend this product.
    Cons:
    Little hard to figure out on your own. But customer service will help you with anything you need.

    Read More

    JL

    Juan L.

    Verified reviewer

    Marketing and Advertising

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed December 2016

    The best option for my store

    5

    Whether it's a physical store or a ligne is definitely the best tool I could have found, easy to use and no problem so far

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use
    Cons:
    No one until now

    Read More

    VR

    Verified
    Reviewer

    Accounting

    Self-Employed

    Used daily for less than 12 months

    Review source

    Reviewed April 2019

    Restaurant Sales

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    Good system for POS and record keeping for restaurants.
    Cons:
    Could be easier to use for non computer people.

    Read More

    KM

    KALA MALLIK M.

    Verified reviewer

    Farming

    201-500 employees

    Used other for less than 6 months

    Review source

    Reviewed July 2021

    my favorite online app

    5

    the best app I have ever used so far, It is worth please give it a try you won't feel bad at all.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    easy to access and hassle-free, we can order what we want. It's very simple to get it done.
    Cons:
    there is nothing least about this app, I have used the mobile app, and it's very smooth and hassle-free. no bug issues at all and it's very simple to order online.

    Read More

    DC

    Diana C.

    Retail

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2018

    Great for any size company

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Functionality
    icon
    Pros:
    This system was easy to use and also easy to train on. It is great for any size retail store.
    Cons:
    I wish there was a better way to input items for sale.

    Read More

    AB

    Ashley B.

    Oil & Energy

    11-50 employees

    Used weekly for less than 12 months

    Review source

    Reviewed March 2018

    More Pros than Cons

    4

    Overall this product is useful.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    This software was simple enough to use. Integrated well with our Quickbooks. The value for the money is good.
    Cons:
    Sometimes the customer service line has you on hold for too long and the cancellation fee is pretty high if you ever wanted or needed to cancel.

    Read More

    Showing 1 - 10 of 10 Reviews

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