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Thread Legal

Thread Legal 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Thread Legal
Thread Legal
4.4
(52)
FrontRunner 2026

Pricing

Pricing available upon request

About Thread Legal

Thread Legal is the premier legal Case / File / Matter management for the modern law office built exclusively with Microsoft 365. Inside Thread, we provide all the intelligence and methods for managing the life cycle of a Case / Matter.

The solution comes with ready to use out-of-the-box processes, task automation and reporting. Switch on and automate your complex legal workloads, free up valuable time and generate more value for your business. If there are specific business rules, our native flexibility with custom fields is a perfect way to match those needs.

If you are a small, medium or large organisation, Thread Legal is the only pure 365 SaaS solution that scales automatically with your Microsoft environment. Whether it is one user or thousands of users, everyone can manage all their legal business tasks using the applications they know and love.

Thread Legal Screenshots

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Thread Legal Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Thread Legal Features

    • Popular features found in Legal Case Management
      Billable & Non-Billable Hours
      Calendar Management
      Case Notes
      Client Portal
      Communication Management
      Conflict Management
      Electronic Signature
      Task Management
      Trust Accounting
      Workflow Management
    • More features of Thread Legal
      Access Controls/Permissions
      Accounting Integration
      Activity Dashboard
      Alerts/Notifications
      Billing & Invoicing
      Case Management
      Client Management
      Compliance Management
      Contract/License Management
      Customizable Reports
      Customizable Templates
      Data Import/Export
      Deadline Management
      Document Automation
      Document Generation
      Document Management
      Document Templates
      Email Management
      Expense Tracking
      Invoice Management
      Legal Case Management
      Reporting/Analytics
      Reporting & Statistics
      Search/Filter
      Third-Party Integrations
      Time & Expense Tracking
      Timer
      Time Tracking

    Thread Legal Integrations

    Microsoft Outlook
    Microsoft Outlook
    QuickBooks Online Advanced
    QuickBooks Online Advanced
    Microsoft 365
    Microsoft 365
    Microsoft Azure
    Microsoft Azure
    Xero
    Xero

    Thread Legal User Reviews

    Overall Rating

    4.4

    Ratings Breakdown

    5

    63%

    4

    21%

    3

    13%

    2

    0%

    1

    2%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    4.3

    Customer support

    4.6

    Functionality

    4.3

    DA

    David A.

    Verified reviewer

    Legal Services

    2-10 employees

    Used daily for more than 2 years

    Reviewed September 2024

    The Complete Solution

    5

    I love the product. The support and training is great and they are always trying to improve.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It is a one stop shop for our case management and cloud storage solution. I love how everything integrates, mail, one drive ect.
    Cons:
    small minor issue - i would love if the document preview pop up was bigger!

    Reasons for choosing Thread Legal

    Better solution overall and better direct support

    Reasons for switching to Thread Legal

    Thread was a better overall solution and was recommended

    Vendor Response

    Dear David, Thank you so much for your feedback! We're thrilled to hear that Thread is serving as the complete solution for your case management and cloud storage needs. We appreciate your suggestion about the document preview pop-up, and we’ll be sure to pass that along to our development team. It’s great to know our support and training are making a positive impact as well. Thanks for choosing Thread, and we're here to continue improving for you!

    Replied September 2024

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    ÁB

    Áine B.

    Verified reviewer

    Law Practice

    2-10 employees

    Used daily for less than 6 months

    Reviewed September 2024

    Great experience with Thread

    5

    Excellent for storing files and managing day to day office tasks.

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Thread is accessible, convenient and easy to use.
    Cons:
    With the particular package that our office has signed up to, only one user may use Thread at a time.

    Reasons for switching to Thread Legal

    I found Clio difficult to use

    Vendor Response

    Dear Áine, Thank you for your thoughtful review. We're delighted to hear that you've found Thread accessible and helpful for managing your office tasks. We understand the limitation you've mentioned regarding the single-user access in your package. Please know that we offer flexible plans to accommodate multiple users, and we'd be happy to discuss options that better fit your team’s needs. We're here to ensure your experience with Thread continues to improve! Thanks again for choosing Thread, and don't hesitate to reach out if you need any assistance.

    Replied September 2024

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    WL

    Wendy L.

    Verified reviewer

    Law Practice

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed May 2020

    Excellent potential, but not there yet

    3

    It has definitely made our job a lot easier in many respects, however it is also very frustrating at times.

    Ratings Breakdown

    2
    Ease of use
    3
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Cloud-based and integrated with Office 365. Very easy to make templates. Developers are responsive to suggestions and many of ours have been implemented.
    Cons:
    It's not at all intuitive so intensive training is necessary. There are numerous bugs and aspects of it regularly become unusable. Impossible to opt out of some "new features" that don't suit us. Visually it is quite unattractive. No mobile app and its mobile website is very difficult to work with.

    Reasons for choosing Thread Legal

    The others were not cloud based

    Reasons for switching to Thread Legal

    Thread had more of the features that we needed.

    Read More

    KH

    KAYANNE H.

    Verified reviewer

    Law Practice

    Self-Employed

    Used daily for less than 12 months

    Reviewed September 2024

    8 month review of Thread.

    5

    Positive. I was reluctant to move from the software I had been using for 15 years but Thread is inter-active and user-friendly.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    User friendly. Brief Builder is excellent and very fast. Great training.
    Cons:
    Emails sent from file which then generate a notification but I can see how this is a good feature, just not for me.

    Reasons for switching to Thread Legal

    I did not find LEAP user friendly. Various applications were separate and not streamlined.

    Vendor Response

    Dear Kayanne, Thank you for your thoughtful review and for giving Thread a chance after 15 years with another platform! We're glad to hear you're enjoying the user-friendly interface and Brief Builder. We appreciate your feedback on the email notifications and understand how preferences can vary. If you ever want to explore customization options, feel free to reach out. Thanks again for trusting Thread!

    Replied September 2024

    Read More

    TS

    Tova Lin S.

    Verified reviewer

    Legal Services

    2-10 employees

    Used weekly for less than 12 months

    Reviewed July 2024

    Thread for all your legal drafting and legal management needs

    4

    For the short time I have been using it, it is exceptional.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    First of all, the hands-on onboarding was magnificent. And the follow-up to see how things were going is great! The product itself, its just mind-blowing to me that I can get software that I can design to my specific drafting style. Hats off to the producers.
    Cons:
    I dislike that I always have to login but otherwise it is very good

    Reasons for choosing Thread Legal

    I choose this due to the price point and because it was the first

    Vendor Response

    Dear Tova Lin, Thank you for your wonderful review! We’re thrilled to hear that our hands-on onboarding process and follow-up support have made a positive impression. It’s fantastic that you find our software customizable to your specific drafting style. Your feedback truly validates our efforts. We appreciate your note about the login process and will look into ways to improve this aspect. Your insights are invaluable as we strive to enhance user experience continuously. We’re delighted that Thread’s price point and features stood out to you among other options like Clio and Arrow Solutions. We're committed to providing exceptional value and service to our users. Thank you for choosing Thread Legal! If you have any other feedback or need further assistance, please don’t hesitate to reach out.

    Replied July 2024

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    ca

    charles a.

    Verified reviewer

    Law Practice

    2-10 employees

    Used weekly for less than 12 months

    Reviewed March 2024

    Thread Legal Review

    4

    generally good. Did not get fully onboarded

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    based on office 365 and we are a Microsoft shop
    Cons:
    Still in development. Needs a better interface fore ios or android use on cell phone as we use phone a lot for to check or add to calendar and contacts

    Reasons for switching to Thread Legal

    time matters went downhill after Lexis acquired it and became unreliable

    Vendor Response

    Dear Charles, Thank you for your valuable feedback and for choosing Thread Legal, especially given your firm's alignment with Microsoft technologies. We're glad to hear the integration with Office 365 is beneficial for you. We acknowledge your concerns about the mobile interface and are actively working on enhancing our iOS and Android applications to better support your needs on the go. We regret to hear about the onboarding experience and are here to assist further to ensure you fully leverage Thread Legal's capabilities. Your insights are crucial to our continuous improvement.

    Replied March 2024

    Read More

    BB

    Bernice B.

    Verified reviewer

    Law Practice

    2-10 employees

    Used daily for less than 12 months

    Reviewed February 2024

    Full of information, and very good Customer Service

    5

    Overall, it's great. The ease of retrieving information, and adding files, etc makes it worthwhile. It's also very refreshing to know if you have an issue, the response time is so quick and the guys that call are lovely.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The speed of response if we have any issues. The fact you can also 'personalise' your own Thread screen to suit your own purposes is great.
    Cons:
    The Billing and Costing area is very hard to use properly - it's just not simple enough for us.

    Reasons for choosing Thread Legal

    There was the option for a weekend 'changeover', so less disruption, and our IT company also put in a good word.

    Reasons for switching to Thread Legal

    It was generating a few errors, and also because that particular company was changing and will be phasing out it's Case Management system in the future. (We switched from eXpd8 but it wont' let me put it in the bar above!

    Vendor Response

    Dear Bernice, Thank you for sharing your experience with Thread Legal Software. We're delighted to hear about the positive impact our customer service and the personalization options have had on your practice. It's great to know our quick response times and friendly team have made a difference for you. We take your feedback on the Billing and Costing area seriously. We strive to make every aspect of our software as user-friendly as possible, and we acknowledge there's room for improvement in this area. Your input is invaluable as we continuously work on enhancing our platform to better meet the needs of our users. We're thrilled that the flexibility of our weekend changeover and the recommendation from your IT company contributed to your decision to choose Thread Legal. We look forward to continuing to support your firm's success and addressing any challenges to make your experience even better. Thank you for choosing Thread Legal and for your constructive feedback.

    Replied March 2024

    Read More

    SO

    Sandra O.

    Verified reviewer

    Law Practice

    2-10 employees

    Used daily for more than 2 years

    Reviewed September 2024

    Thread - Case Management System

    5

    Our experience with Thread over the last 4 years has been very positive. This was our first case management system in the firm and made the change over very seamless. All training received initially was superb and ongoing training keeps us up to date with new features in Thread. Also the online support we receive when needed is very efficient and effective to deal with any issues which may arise.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Thread is very user friendly. Well laid out and easy to navigate.
    Cons:
    The email section of Thread needs to be updated. When importing a sent email from Outlook the email goes into the Inbox section in Thread rather than the Sent items section. This makes it difficult to find a sent email amongst the incoming emails.

    Vendor Response

    Dear Sandra, Thank you for sharing your experience with Thread! We're delighted to hear that you find the platform user-friendly and that your transition to our case management system was seamless. Your feedback on the email section is appreciated, and we understand how important that functionality is. We’ll make sure our team reviews this as we continue to improve. It's great to know that our training and ongoing support have been helpful over the years. We look forward to continuing to support your firm!

    Replied September 2024

    Read More

    AR

    Anika R.

    Verified reviewer

    Legal Services

    2-10 employees

    Used daily for less than 2 years

    Reviewed July 2024

    I was pleased with the soft wear and found it user friendly and reliable

    5

    Great experience. I am very satisfied with the functions it provided to manage me cases / files

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Its integration with Microsoft Outlook and how detailed my filing and scheduling for each case had become. Also the ability to specifically pull emails related to the file and store it within the file.
    Cons:
    Some of the features I did not always use

    Reasons for choosing Thread Legal

    The functions were great and it provided. Support to me in the areas that I needed. Particularly filing and Record keeping. The schedule management tool was also very instrumental.

    Vendor Response

    Dear Anika, Thank you for your review! We're delighted that you found Thread Legal user-friendly and reliable, with our Microsoft Outlook integrated feature for detailed case filing and scheduling. We also appreciate your feedback on the features you didn't use as much. Our goal is to continuously improve and make sure our software meets the diverse needs of all our users. If there are any specific features you think could be improved or if you have suggestions for new features, we’d love to hear them. Thanks again for choosing Thread Legal. If you have any questions or suggestions, please feel free to reach out.

    Replied July 2024

    Read More

    KL

    Kondwani L.

    Verified reviewer

    Legal Services

    11-50 employees

    Used daily for less than 2 years

    Reviewed June 2024

    Transforming our Workflows: Our Experience with Thread

    4

    Thread is very user friendly. Our users have found it easy to adapt to using it.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    3
    Functionality
    icon
    Pros:
    Document Management is critical for our work and Thread has made document management much easier for our team. We can organize, search, and retrieve files quickly, saving valuable time.
    Cons:
    Thread lacks customization options, which may be a drawback for some for some of our needs. But overall, it has improved our work.

    Vendor Response

    Dear Kondwani, Thank you so much for your feedback! We're thrilled to hear that Thread has streamlined your document management processes and enhanced the efficiency of your team. We understand your concerns regarding customization options and are continually working to improve our software to meet the diverse needs of our users. Your input is invaluable as it helps us prioritize features that matter most to our clients. We are glad to know that Thread's user-friendly design has facilitated a smooth transition for your team. Please keep the feedback coming, and don't hesitate to reach out for any further assistance or suggestions on how we can better serve your needs.

    Replied June 2024

    Read More

    Showing 1 - 10 of 52 Reviews

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