Thread Legal 2026: Benefits, Features & Pricing
Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.
Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.
Wondering if Thread Legal is right for your practice?
Our Legal Case Management Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
About Thread Legal
Thread Legal is the premier legal Case / File / Matter management for the modern law office built exclusively with Microsoft 365. Inside Thread, we provide all the intelligence and methods for managing the life cycle of a Case / Matter.
The solution comes with ready to use out-of-the-box processes, task automation and reporting. Switch on and automate your complex legal workloads, free up valuable time and generate more value for your business. If there are specific business rules, our native flexibility with custom fields is a perfect way to match those needs.
If you are a small, medium or large organisation, Thread Legal is the only pure 365 SaaS solution that scales automatically with your Microsoft environment. Whether it is one user or thousands of users, everyone can manage all their legal business tasks using the applications they know and love.
Thread Legal Screenshots

Thread Legal Pricing and Plans
Basic
Pricing available upon request
No plan information available

Confused about pricing? We've got you covered.
Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.
Thread Legal Features
- Popular features found in Legal Case ManagementBillable & Non-Billable HoursCalendar ManagementCase NotesClient PortalCommunication ManagementConflict ManagementElectronic SignatureTask ManagementTrust AccountingWorkflow Management
- More features of Thread LegalAccess Controls/PermissionsAccounting IntegrationActivity DashboardAlerts/NotificationsBilling & InvoicingCase ManagementClient ManagementCompliance ManagementContract/License ManagementCustomizable ReportsCustomizable TemplatesData Import/ExportDeadline ManagementDocument AutomationDocument GenerationDocument ManagementDocument TemplatesEmail ManagementExpense TrackingInvoice ManagementLegal Case ManagementReporting/AnalyticsReporting & StatisticsSearch/FilterThird-Party IntegrationsTime & Expense TrackingTimerTime Tracking
Thread Legal Integrations
Thread Legal User Reviews
Overall Rating
4.4
Ratings Breakdown
5
63%
4
21%
3
13%
2
0%
1
2%
Secondary Ratings
Ease of Use
4.5
Value for money
4.3
Customer support
4.6
Functionality
4.3
David A.
Verified reviewer
Legal Services
2-10 employees
Used daily for more than 2 years
Reviewed September 2024
The Complete Solution
5
I love the product. The support and training is great and they are always trying to improve.
Ratings Breakdown
Reasons for choosing Thread Legal
Better solution overall and better direct support
Reasons for switching to Thread Legal
Thread was a better overall solution and was recommended
Vendor Response
Dear David, Thank you so much for your feedback! We're thrilled to hear that Thread is serving as the complete solution for your case management and cloud storage needs. We appreciate your suggestion about the document preview pop-up, and we’ll be sure to pass that along to our development team. It’s great to know our support and training are making a positive impact as well. Thanks for choosing Thread, and we're here to continue improving for you!
Replied September 2024
Read More
Áine B.
Verified reviewer
Law Practice
2-10 employees
Used daily for less than 6 months
Reviewed September 2024
Great experience with Thread
5
Excellent for storing files and managing day to day office tasks.
Ratings Breakdown
Reasons for switching to Thread Legal
I found Clio difficult to use
Vendor Response
Dear Áine, Thank you for your thoughtful review. We're delighted to hear that you've found Thread accessible and helpful for managing your office tasks. We understand the limitation you've mentioned regarding the single-user access in your package. Please know that we offer flexible plans to accommodate multiple users, and we'd be happy to discuss options that better fit your team’s needs. We're here to ensure your experience with Thread continues to improve! Thanks again for choosing Thread, and don't hesitate to reach out if you need any assistance.
Replied September 2024
Read More
Wendy L.
Verified reviewer
Law Practice
2-10 employees
Used daily for less than 12 months
Review sourceReviewed May 2020
Excellent potential, but not there yet
3
It has definitely made our job a lot easier in many respects, however it is also very frustrating at times.
Ratings Breakdown
Reasons for choosing Thread Legal
The others were not cloud based
Reasons for switching to Thread Legal
Thread had more of the features that we needed.
Read More
KAYANNE H.
Verified reviewer
Law Practice
Self-Employed
Used daily for less than 12 months
Reviewed September 2024
8 month review of Thread.
5
Positive. I was reluctant to move from the software I had been using for 15 years but Thread is inter-active and user-friendly.
Ratings Breakdown
Reasons for switching to Thread Legal
I did not find LEAP user friendly. Various applications were separate and not streamlined.
Vendor Response
Dear Kayanne, Thank you for your thoughtful review and for giving Thread a chance after 15 years with another platform! We're glad to hear you're enjoying the user-friendly interface and Brief Builder. We appreciate your feedback on the email notifications and understand how preferences can vary. If you ever want to explore customization options, feel free to reach out. Thanks again for trusting Thread!
Replied September 2024
Read More
Tova Lin S.
Verified reviewer
Legal Services
2-10 employees
Used weekly for less than 12 months
Reviewed July 2024
Thread for all your legal drafting and legal management needs
4
For the short time I have been using it, it is exceptional.
Ratings Breakdown
Reasons for choosing Thread Legal
I choose this due to the price point and because it was the first
Vendor Response
Dear Tova Lin, Thank you for your wonderful review! We’re thrilled to hear that our hands-on onboarding process and follow-up support have made a positive impression. It’s fantastic that you find our software customizable to your specific drafting style. Your feedback truly validates our efforts. We appreciate your note about the login process and will look into ways to improve this aspect. Your insights are invaluable as we strive to enhance user experience continuously. We’re delighted that Thread’s price point and features stood out to you among other options like Clio and Arrow Solutions. We're committed to providing exceptional value and service to our users. Thank you for choosing Thread Legal! If you have any other feedback or need further assistance, please don’t hesitate to reach out.
Replied July 2024
Read More
charles a.
Verified reviewer
Law Practice
2-10 employees
Used weekly for less than 12 months
Reviewed March 2024
Thread Legal Review
4
generally good. Did not get fully onboarded
Ratings Breakdown
Reasons for switching to Thread Legal
time matters went downhill after Lexis acquired it and became unreliable
Vendor Response
Dear Charles, Thank you for your valuable feedback and for choosing Thread Legal, especially given your firm's alignment with Microsoft technologies. We're glad to hear the integration with Office 365 is beneficial for you. We acknowledge your concerns about the mobile interface and are actively working on enhancing our iOS and Android applications to better support your needs on the go. We regret to hear about the onboarding experience and are here to assist further to ensure you fully leverage Thread Legal's capabilities. Your insights are crucial to our continuous improvement.
Replied March 2024
Read More
Bernice B.
Verified reviewer
Law Practice
2-10 employees
Used daily for less than 12 months
Reviewed February 2024
Full of information, and very good Customer Service
5
Overall, it's great. The ease of retrieving information, and adding files, etc makes it worthwhile. It's also very refreshing to know if you have an issue, the response time is so quick and the guys that call are lovely.
Ratings Breakdown
Reasons for choosing Thread Legal
There was the option for a weekend 'changeover', so less disruption, and our IT company also put in a good word.
Reasons for switching to Thread Legal
It was generating a few errors, and also because that particular company was changing and will be phasing out it's Case Management system in the future. (We switched from eXpd8 but it wont' let me put it in the bar above!
Vendor Response
Dear Bernice, Thank you for sharing your experience with Thread Legal Software. We're delighted to hear about the positive impact our customer service and the personalization options have had on your practice. It's great to know our quick response times and friendly team have made a difference for you. We take your feedback on the Billing and Costing area seriously. We strive to make every aspect of our software as user-friendly as possible, and we acknowledge there's room for improvement in this area. Your input is invaluable as we continuously work on enhancing our platform to better meet the needs of our users. We're thrilled that the flexibility of our weekend changeover and the recommendation from your IT company contributed to your decision to choose Thread Legal. We look forward to continuing to support your firm's success and addressing any challenges to make your experience even better. Thank you for choosing Thread Legal and for your constructive feedback.
Replied March 2024
Read More
Sandra O.
Verified reviewer
Law Practice
2-10 employees
Used daily for more than 2 years
Reviewed September 2024
Thread - Case Management System
5
Our experience with Thread over the last 4 years has been very positive. This was our first case management system in the firm and made the change over very seamless. All training received initially was superb and ongoing training keeps us up to date with new features in Thread. Also the online support we receive when needed is very efficient and effective to deal with any issues which may arise.
Ratings Breakdown
Vendor Response
Dear Sandra, Thank you for sharing your experience with Thread! We're delighted to hear that you find the platform user-friendly and that your transition to our case management system was seamless. Your feedback on the email section is appreciated, and we understand how important that functionality is. We’ll make sure our team reviews this as we continue to improve. It's great to know that our training and ongoing support have been helpful over the years. We look forward to continuing to support your firm!
Replied September 2024
Read More
Anika R.
Verified reviewer
Legal Services
2-10 employees
Used daily for less than 2 years
Reviewed July 2024
I was pleased with the soft wear and found it user friendly and reliable
5
Great experience. I am very satisfied with the functions it provided to manage me cases / files
Ratings Breakdown
Reasons for choosing Thread Legal
The functions were great and it provided. Support to me in the areas that I needed. Particularly filing and Record keeping. The schedule management tool was also very instrumental.
Vendor Response
Dear Anika, Thank you for your review! We're delighted that you found Thread Legal user-friendly and reliable, with our Microsoft Outlook integrated feature for detailed case filing and scheduling. We also appreciate your feedback on the features you didn't use as much. Our goal is to continuously improve and make sure our software meets the diverse needs of all our users. If there are any specific features you think could be improved or if you have suggestions for new features, we’d love to hear them. Thanks again for choosing Thread Legal. If you have any questions or suggestions, please feel free to reach out.
Replied July 2024
Read More
Kondwani L.
Verified reviewer
Legal Services
11-50 employees
Used daily for less than 2 years
Reviewed June 2024
Transforming our Workflows: Our Experience with Thread
4
Thread is very user friendly. Our users have found it easy to adapt to using it.
Ratings Breakdown
Vendor Response
Dear Kondwani, Thank you so much for your feedback! We're thrilled to hear that Thread has streamlined your document management processes and enhanced the efficiency of your team. We understand your concerns regarding customization options and are continually working to improve our software to meet the diverse needs of our users. Your input is invaluable as it helps us prioritize features that matter most to our clients. We are glad to know that Thread's user-friendly design has facilitated a smooth transition for your team. Please keep the feedback coming, and don't hesitate to reach out for any further assistance or suggestions on how we can better serve your needs.
Replied June 2024
Read More
Other Top Recommended Legal Case Management Software

Stuck Between Options?
Our experts can help you compare Thread Legal with other top options, so you can find the best fit for your needs.








