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Overview

Baseline 2026: Benefits, Features & Pricing

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Baseline
Baseline
4.9
(9)

Pricing

Starting at $995.00 per month

About Baseline

Baseline serves as a comprehensive solution for real estate private lenders. The platform streamlines the process of originating and servicing loans, offering online experiences for borrowers, and managing investors and brokers from a single, centralized system.

The software is designed to cater to small and midsize private real estate lenders. Its intuitive interface simplifies daily lending operations. Lenders can generate term sheets, automate underwriting and document collection, process payments, and reconcile business outcomes. The borrower portal provides an online loan experience that instills trust and confidence.

Baseline's key features include loan origination, servicing, and capital management tools. The software consolidates workflows, saving lenders both time and resources. Rather than using multiple disjointed tools, lenders can manage the entire lending lifecycle from one platform. Baseline also enhances deal flow and velocity by connecting stakeholders in a single system.

Baseline Screenshots

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Baseline Pricing and Plans

Starting price: $995.00 per month
Free Trial
Free Version

Essential

$995.00

flat rate, per month

No plan information available

    Growth

    $1,995.00

    flat rate, per month

    No plan information available

      Baseline Features

      • Popular features found in Loan Servicing
        Accounting
        Amortization Schedule
        Automatic Funds Distribution
        Collateral Tracking
        Compliance Management
        Contact Management
        Document Management
        Loan Portfolio Management
        Payment Collection
        Reporting/Analytics
      • More features of Baseline
        Accounting Integration
        ACH Payment Processing
        Activity Dashboard
        Activity Tracking
        Alerts/Notifications
        API
        Approval Process Control
        Audit Trail
        Automated Decisioning/Underwriting
        Borrower Management
        Business Loans
        Cash Flow Management
        Client Database
        Client Management
        Client Portal
        Commercial Mortgages
        Communication Management
        Configurable Workflow
        Construction Loans
        Credit Check
        Credit Reporting
        CRM
        Customer Database
        Customer Management
        Customer Statements
        Customizable Branding
        Customizable Reports
        Customizable Templates
        Dashboard
        Data Import/Export
        Data Security
        Digital Signature
        Document Storage
        Document Templates
        Electronic Applications
        Electronic Payments
        Electronic Signature
        Escrow Management
        Financial Analysis
        Financial Management
        For Borrowers
        For Brokers
        HUD Settlement Statements
        Investor Management
        Lead Management
        Loan Management
        Loan Origination
        Loan Processing
        Loan Servicing
        Marketing Automation
        Mobile Access
        Mortgages
        Multi-Branch
        Multi-Channel Communication
        Multi-Company
        Multi-Currency
        Online Applications
        Outsource Processing
        Payment Reminders
        Payment Tracking
        PCI Compliance
        Pipeline Management
        Pre-Qualification
        Pricing Management
        Promissory Notes
        Real-Time Reporting
        Refinance Management
        Reminders
        Reporting & Statistics
        Residential Mortgages
        Risk Assessment
        Risk Management
        Role-Based Permissions
        Rules-Based Workflow
        Scheduling
        Search/Filter
        Secure Data Storage
        Self Service Portal
        Status Tracking
        Task Management
        Task Scheduling
        Template Management
        Third-Party Integrations
        Transaction History
        Visual Presentation
        Workflow Management

      Baseline Integrations

      Zapier
      Zapier
      Gmail
      Gmail
      Google Workspace
      Google Workspace
      Pipedrive
      Pipedrive
      Slack
      Slack
      Asana
      Asana

      See all 7 integrations

      Baseline User Reviews

      Overall Rating

      4.9

      Ratings Breakdown

      5

      89%

      4

      11%

      3

      0%

      2

      0%

      1

      0%

      Secondary Ratings

      Ease of Use

      4.9

      Value for money

      4.8

      Customer support

      5.0

      Functionality

      4.8

      Have you used Baseline and would like to share your experience with others?

      Jim's profile

      Jim O.

      Verified reviewer

      Financial Services

      2-10 employees

      Used daily for less than 6 months

      Review source

      Reviewed January 2026

      The Ultimate All-in-One Platform for Private Lenders—Backed by World-Class Support

      4

      Our experience with Baseline was exceptional, specifically due to the human element behind the software. Most platforms give you a login and leave you to it, but the support here is top-tier. [sensitive content hidden] were instrumental in our early momentum. Their support is not only fast and responsive but incredibly creative; they don’t just answer "how-to" questions—they actually help brainstorm better ways to structure our workflows within the system. It feels like they are an extension of our own team rather than just a tech vendor.

      Ratings Breakdown

      4
      Ease of use
      4
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      The most impressive part of Baseline is how it centralizes the entire lending lifecycle. Moving from a fragmented system of spreadsheets and disconnected tools to a single "source of truth" for origination and servicing has been a game-changer for efficiency. The automated document collection and AI-powered summaries significantly cut down on manual review time. Furthermore, the white-labeled borrower and investor portals create a "big bank" professional feel.
      Cons:
      While the platform is incredibly powerful, there is a learning curve when you first dive into the deeper customization options for term sheets and loan products. However, any initial friction we experienced was quickly smoothed out by their onboarding team. I would love to see even more third-party integrations in the future, but the current Zapier and HubSpot connectivity already covers most of our essential needs.

      Read More

      DH

      Debra H.

      Verified reviewer

      Financial Services

      2-10 employees

      Used daily for less than 12 months

      Review source

      Reviewed February 2025

      Revolutionary Tool

      5

      Excellent. I had tried out another application in the private lending space, and gave it a good try, 8 months. It was not intuitive. Baseline is logical and robust. I've been using it since June, 2024. It's helped me me almost double my loan volume.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      The support. Technology is not always my friend, and the support staff at baseline respond almost immediately to questions. The training was designed and implemented perfectly. Baseline is also very customizable to meet your individual needs.
      Cons:
      There were features missing at first, but the team created them upon request.

      Reasons for switching to Baseline

      MA was not intuitive for us. It involved a lot of keystrokes to find a particular functions.

      Read More

      TS

      Tammy S.

      Verified reviewer

      Financial Services

      2-10 employees

      Used daily for less than 12 months

      Review source

      Reviewed March 2025

      Robust platform with responsive team

      5

      Simple to use, robust functions, and visually straightforward with a responsive support team

      Ratings Breakdown

      5
      Ease of use
      4
      Value for money
      5
      Customer support
      4
      Functionality
      icon
      Pros:
      Baseline is a straightforward interface that is easy to learn. Our organization began implementation before I was hired but I was able to quickly move forward with implementation and historical data for a complete picture in the software. We like the portal interface for borrowers, comprehensive platform (account info, documents, etc) and the responsive customer service. We also appreciate the ability to customize document generation and platform settings without the need to work with the engineering team.
      Cons:
      After using this for the last 10 months, we definitely found functionality that seemed to be necessary but missing, or functions that did not work properly as we began implementing them. This occurs much less frequently now than it did at the beginning.

      Reasons for choosing Baseline

      Easier interface and implementation support

      Read More

      Edwin D.'s profile

      Edwin D. E.

      Verified reviewer

      Financial Services

      2-10 employees

      Used daily for less than 12 months

      Review source

      Reviewed April 2024

      A One Stop Shop for Private Lenders

      5

      While my critiques of the Document Management and API integrations may seem harsh, it is only because so many other aspects of the software are Tier 1. The ease and simplicity of the users to navigate and accomplish what they need is impressive. Also there is the unique and profoundly helpful ability for capital investors to also have an account on the platform. This is an absolute game changer, especially for brokers who may sell their loans or even offer fractional participation in their loans.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      I love the integration of a robust servicing software that has a solid origination side. They are working to build out their origination to make it more robust for their users. Their development is intentional and methodical. They do not release "updates" that have not been thoroughly tested. There is confidence that when a release or patch is launched, it will function correctly and as expected. Their dev team is extremely communicative, and if you put in the time to send them bug or functionality reports, they will be quick to address the problem. If you have suggestions, this company really does listen to its users and makes recommendations to the platform seriously.
      Cons:
      There are two main issues that I currently have with Baseline, Document handling framework work as well as non-existence of API integration. The biggest issue for us right now is the very rudimentary handling of documents within the platform. All documents generated will always be in Word Doc file, there is no way to generate a document in a PDF. Being able to customize loan programs, users, and loan files with specific documents or have defaulted documents for users is clunky and lacks seamless integration across the differing segments of the platform. The API integration while not critical, is non-existent, and if you would like your LOS/ Servicing software to be able to integrate into a CRM or email campaign/ responder, no luck. You will have to have a dedicated staff member transferring user contact information over to your CRM manually.

      Reasons for switching to Baseline

      I was a faithful client and user of LendWise for many years, close to 7. My frustration was the turn over of their dev team, failure to properly test product updates and releases for bugs or functionality, and primarily for the lack of priority they put known bugs in the system. When I left LW in the summer of 2023, there were still basic, foundational bugs with the operation of their platform that had not been addressed since 2016 when I had first raised the awareness. I appreciate the leadership team at LW, however the platform constantly had issues, and I was tired of waiting for a streamlined and modern LOS platform that promised all they stated it could do.

      Read More

      KS

      Kerby S.

      Verified reviewer

      Banking

      2-10 employees

      Used daily for less than 12 months

      Review source

      Reviewed February 2025

      Baseline is THE REAL DEAL!

      5

      The product and the support is great. When you use something that works, you know it was put together by people that have been there and done that and that is Baseline. It was built by people that were in the business doing what we do day in and day out, so they know what we need and they built what we need.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      We love Baseline. The product is AWESOME and I don't know how we could run our business without it. We do a good volume and have a lot of applications. Baseline takes all the pain out of running a lending business!
      Cons:
      There isn't much to not like. We were using old school spreadsheets and they have allowed us to leave those behind.

      Read More

      SU

      Sage U.

      Verified reviewer

      Real Estate

      Self-Employed

      Used daily for less than 2 years

      Review source

      Reviewed February 2025

      Baseline Lending Review

      5

      Positive. The support team is good to work with and attentive, and the product itself is extremely useful. It becomes a "hub" of sorts for your lending platform.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Baseline is simple, easy to use and easy to learn. It has the core features down pat and is a very helpful tool to manage my portfolio of loans + communicate with investors and borrowers. Overall great to use and helpful.
      Cons:
      The ACH automated payment tool to pull in payments needs to be increased / a little smoother. This is not a Baseline "issue" rather it is with the third party payment processer, but nonetheless that is the only con I can think of it is a great software.

      Read More

      DK

      Devon K.

      Verified reviewer

      Financial Services

      2-10 employees

      Used daily for less than 2 years

      Review source

      Reviewed February 2025

      Best LOS and servicing software hands down

      5

      I am a LOYAL customer and Baseline plays a pivotal part in my business

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      The software is intuitive and provides everything you need to fund a loan from origination to payoff… truly a 1 stop shop. Getting onboarded by their team is the difference maker, they are hands on with you every step of the way!
      Cons:
      Their is nothing to dislike but I do look forward to them continuing to add features to the platform!

      Read More

      AB

      Alex B.

      Verified reviewer

      Financial Services

      2-10 employees

      Used weekly for less than 6 months

      Reviewed October 2023

      Baseline is worth the look if you want to save time and money while getting a superior product.

      5

      Baseline has been a refreshing experience for us. Instead of working with a company that would tell us what you see is what you get Baseline was willing to listen to our needs as a lender/servicer and come up custom solutions and numerous efficiencies that save out team precious time.

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Their product is what we needed and not a bunch of add-ons that have no particular use to us. Baseline also had several efficiencies that saved us a ton of time and manual inputting.
      Cons:
      We don't have any complaints as of yet. Baseline is still rolling out features so it may be earlier on the product development side but we are excited about this as they are more than willing to accept your input.

      Reasons for choosing Baseline

      We had a better Interaction with the owners of Baseline which enabled us to get the development we needed on a timely manner and not outsourced to a third party.

      Reasons for switching to Baseline

      Needed more customization and ability to create dynamic reporting

      Read More

      MS

      Megan S.

      Verified reviewer

      Financial Services

      2-10 employees

      Used monthly for less than 12 months

      Reviewed October 2023

      Baseline is the gold standard in mortgage servicing software.

      5

      Ratings Breakdown

      5
      Ease of use
      5
      Value for money
      5
      Customer support
      5
      Functionality
      icon
      Pros:
      Processing payments in minutes instead of hours.
      Cons:
      I have no negative feedback to currently review.

      Read More

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