ETQ Reliance 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ETQ Reliance

4.5

(56)

Pricing

Pricing available upon request

About ETQ Reliance

ETQ Reliance is a cloud-based quality management system (QMS) software designed with an adaptable platform that powers 40 applications. These applications can be tailored to any unique business environment. The software serves a wide range of industries such as aerospace, automotive, life sciences and manufacturing.

To help users get started quickly, ETQ Reliance offers 9 out-of-the-box core applications. These cover essential quality management processes including document control, training management, audit management, corrective action CAPA and advanced analytics. The software also offers design capabilities that allow users to modify or create new applications using a codeless, drag-and-drop interface.

ETQ Reliance also provides mobile app capabilities that enable quality management to be taken into the field. Users can take photos, record voice memos, and work offline, ensuring quality processes can be executed anywhere. Additionally, the software's advanced analytics dashboards help uncover critical operational trends.

ETQ Reliance Screenshots

ETQ Reliance Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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ETQ Reliance Features

Popular features found in Document Control
Archiving & Retention
Change Management
Electronic Signature
Version Control
More features of ETQ Reliance
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Air Emissions Management
Alerts/Escalation
Alerts/Notifications
API
Approval Process Control
Asbestos Management
Assessment Management
Asset Tracking
Audit Management
Audit Planning
Audit Trail
Barcode/Ticket Scanning
Benchmarking
Certification Tracking
Collaboration Tools
Communications Management
Complaint Management
Compliance Management
Compliance Tracking
Corrective and Preventive Actions (CAPA)
Customer Database
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Collection
Data Import/Export
Data Security
Data Visualization
Defect Tracking
Demand Forecasting
Digital Signature
Disaster Recovery
Distribution Management
Document Automation
Document Coding & Control
Document Lifecycle Management
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
EDI
Email Alerts
Environmental Compliance
Equipment Management
FDA Compliance
File Management
File Sharing
Financial Management
For Legal Professionals
For Medical Purposes
Forms Management
Full Text Search
Hazardous Materials Management
HIPAA Compliant
Import/Export Management
Incident Management
Indexing
Industrial Safety Management
Inspection Management
Internal Controls Management
Inventory Optimization
Invoice Management
ISO Compliance
ISO Standards Management
Issue Management
IT Risk Management
Legal Risk Management
Maintenance Management
Material Requirements Planning
MES
Mobile Access
Monitoring
Multi-Channel Management
Multi-Location
Multiple Format Support
Nonconformance Tracking
Occupational Health Management
Offline Access
Operational Risk Management
Order Fulfillment
OSHA Compliance
OSHA Recordkeeping
Policy Management
Predictive Analytics
Prioritization
Procurement Management
Production Management
Production Scheduling
Production Tracking
Purchase Order Management
Purchasing & Receiving
Quality Control
Quotes/Estimates
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Regulatory Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Reputational Risk Management
Response Management
Returns Management
Revision History
Risk Alerts
Risk Analysis
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
Root Cause Analysis
Rules-Based Workflow
Safety Management
Safety Training Management
Sales & Operations Planning
Sarbanes-Oxley Compliance
Scenario Planning
Search/Filter
Secure Data Storage
Security Auditing
Shipping Management
Sourcing Management
Status Tracking
Supplier Management
Supplier Quality Control
Supply Chain Management
Surveys & Feedback
Sustainability Management
Task Management
Third-Party Integrations
Traceability
Training Management
Transportation Management
Trend Analysis
User Management
Waste Management
Water Management
Workflow Management
Work Order Management

ETQ Reliance Integrations

OSOS ERP

Augmentir

Snowflake

Microsoft 365

Google Docs

ETQ Reliance User Reviews

Overall Rating

4.5

Ratings Breakdown

64%

29%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.3

Functionality

4.5

santhosh b.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 2 years

Reviewed February 2023

"Streamlining Quality Management with ETQ Reliance: A Comprehensive Review"

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From my experience using ETQ Reliance, I have found the software to be highly user-friendly, with a comprehensive set of features that have allowed me to easily manage various quality processes all in one platform. One of the aspects I appreciate most is the ability to customize workflows, which has enabled me to tailor the software to meet my organization's specific needs. The reporting and analytics capabilities have also been beneficial, allowing me to gain insights into our quality management processes and identify areas for improvement. Additionally, the customer support provided by ETQ has been excellent, with quick and helpful responses to any questions or issues I've encountered. Overall, I highly recommend ETQ Reliance for organizations looking for a powerful and customizable solution for quality management.

Cons:

In my experience with ETQ Reliance, there were a few cons that I came across. I found the software to be quite expensive, and it required a significant investment from our organization. Additionally, while the customization features are excellent, it did take some time and effort to get the hang of them. Finally, I did notice some performance issues when dealing with large data volumes, which was a bit frustrating. Nonetheless, I still believe that ETQ Reliance is a robust and comprehensive solution for quality management, and I would recommend it to other organizations in need of such a system.

Katherine L.

Verified reviewer

Medical Devices

1001-5000 employees

Used daily for more than 2 years

Reviewed February 2023

The Benefits of EtQ Reliance

Overall Reliance is a great product, easy to use, and has been beneficial in harmonizing our many locations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best features of Reliance outside of the ease of use is the ability to configure it to your processes. You are not restricted to something out of the box that works for some and not for all.

Cons:

Since moving to the cloud we have lost the ability to the database for real time information, for reporting and trouble shooting. Also, things we were able to do ourselves now are billable services such as cloning environments and dropping schemas.

Reasons for switching to ETQ Reliance

After a comparison of the product, Reliance offered more flexibility

Haliee H.

Verified reviewer

Machinery

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

If you can pick something else, you should

Overall, I dread supporting our users with ETQ and I think it lacks critical quality of life features and organizations options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There isn't a ton that I like about this system if I'm honest. My only upside would be that it can be accessed via the web?

Cons:

It's not aesthetic, it is not intuitive to navigate, it has difficulty parsing documents with multiple attachments without flagging that there are duplicates and preventing it from happening to begin with.

Vendor Response

Hi Hailee, Thank you for your honest feedback. We're sorry to hear the system hasn’t met your expectations. We continually strive to enhance usability, aesthetics, and document management. We'd appreciate the opportunity to connect directly and gain a deeper understanding of your experience, enabling us to address these issues more effectively.

Replied July 2025

Adam d.

Verified reviewer

Chemicals

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed November 2025

ETQ Reliance is the best quality management system out there

The overall experience has been great and the Reliance team is excellent to work with when implementing new modules or changes that are needed

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customization for creating process workflows to meet our needs and the document management system are both elite

Cons:

The thing I liked least about ETQ Reliance is the per license cost and the restrictions this provides our users

Joel W.

Verified reviewer

Automotive

10000+ employees

Used daily for more than 2 years

Reviewed September 2022

5 Star History, Uncertain Future

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Historically, VERY customer focused organization, however each subsequent time they are aquired, this "pro" seems to degrade significantly. In fairness, seems pretty standard to lose customer focus when smaller companies continually get aquired. Older versions very flexible and easy to configure. Very fast to deploy and at an amazing value compared to competitors. Newer versions less so compared to original. Still much easier to do oneself than their competitor platforms, keeping costs in check if you have an in-house resource. Marketing team is fantastic. Customer Support is generally pretty good. Level 1 support seems to suffer from turnover / lack of experience, but leadership and intention is top notch. Academy (online user training) and customer forums are GREAT.

Cons:

Currently going through what appears to be a philosophical pivot on their offering so the future roadmap is unclear to long time customers. Appears many new development choices are more focused on simplifying the product for the benefit of EtQ at expense of the customer and what they were originally sold. They appear to be pivoting away from flexibility as a core value by taking features away from customers. Older customers are not happy (bordering on angry), but newer customers will not know what they have lost and may be perfectly happy with the "new" value proposition.

Reasons for choosing ETQ Reliance

Flexibility to configure to our business needs. Platform allows us to design and deploy content MUCH faster and more efficiently than going through the traditional inhouse IT development process.

Jason H.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed August 2022

Quality Driven System for Multi-Faceted Healthcare company

We have been able to solve the our issues with document control and managing complaints and CAPAs using ETQ.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to connect records throughout the many modules allows for seamless availability of data during investigations and audits.

Cons:

The use of the ETQ Academy to teach users is still limited but is always improving and providing new courses for users. The ETQ Community provides even the most basic users the full knowledge of all the ETQ user world which can help with the short comings in ETQ Academy.

Reasons for choosing ETQ Reliance

The functions within ETQ best fit our needs and the ability to custom the system ourselves.

Reasons for switching to ETQ Reliance

Lack of Customization and price

John C.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used weekly for more than 2 years

Reviewed August 2022

Powerful software, customization more difficult

ETQ Reliance had been set up and working, partially for several years, but when it was upgraded from 2019 to 2020, some of the forms no longer worked. Use of the software decreased as others found the software difficult to customize. Attempts to correct this with assistance from ETQ has failed so far. Management is souring on the use of this software due to a decrease in technical support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ETQ Reliance is focused on the requirements for pharmaceutical industry with FDA compliance, but can be customized for ISO 9001 compliance. There is an extensive library of training video for each of the modules, customization of layouts and forms, and for all administrative duties.

Cons:

If you are not familiar with programming software, such as Basic, customizing the program can be a challenge. Though the software comes with preset forms, if modifications are needed, the task can be daunting.

Reasons for choosing ETQ Reliance

QMS in one package with forms to meet the requirements of ISO 9001. Needed help since I was a one man team. Data collected was searchable and reports could be customized. Was able to start using it immediately with the premade forms.

Andrea W.

Verified reviewer

Mining & Metals

501-1000 employees

Used daily for more than 2 years

Reviewed February 2023

Nucor Gallatin

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the flexibility of configuring this software.

Cons:

Not a fan of some of the flexibility being taken away with NXG solutions.

Reasons for choosing ETQ Reliance

Flexible software that we had full control over.

Reasons for switching to ETQ Reliance

Wanted a "one-stop shop". OnBase was used for Document Control, other systems were migrated from in-house built applications, or paper systems.

Phil R.

Verified reviewer

Biotechnology

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2024

ETQ Reliance Customer Journey

Overall, I have found the platform to be reliable. The support and personal touch we have recieved from ETQ has been noteworty and responses are timely, which can be critical to avoid business disruptions when there is an issue. Finally, the recent customer conference was well-organized and time well spent, with interesting material presented, along with valuable training sessions, and ETQ swag as a nice bonus. It represented a great opportunity to connect with ETQ staff as well as other ETQ users, both during sessions and the outside activites provided by the organizers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility of the platform--it is easy to align ETQ Reliance to our organization and business processes with the out of the box applications.

Cons:

My only con is the disparity between CG and NXG. We are not likely to move from CG to NXG in the near (or possibilty even distant) future and it can be disappointing to see an appealing out-of-the-box feature not supported on CG.

Paul S.

Verified reviewer

Medical Devices

501-1000 employees

Used daily for less than 2 years

Reviewed December 2024

Two years in and still convinced it was the best option for us

Superb - happy with the choice and happy to see the results its delivering.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use All modules have the same feel Has improved efficiency and level of interaction of the QMS with the business Leading our digital transformation

Cons:

The original training module was not suitable and the updated one has all of the functionality but implementing it with the document management module live has created a lot of extra work.

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