Echo AI 2026: Benefits, Features & Pricing

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Overview
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Pricing and Plans
Features
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User Reviews

Overview

Echo AI

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Pricing

Starting at $50.00 per year

About Echo AI

Pathlight keeps customer-facing teams engaged and motivated to exceed expectations. The platform combines quality assurance, workforce management, real-time data analysis, communications, AI coaching, predictive goal setting, 1:1, recognition, and much more in one app. Pathlight empowers data-driven management at every layer of the organizational chart.

Echo AI Screenshots

Echo AI Pricing and Plans

Starting price: $50.00 per year

Free Trial

Free Version

Basic

$50.00

per user, per year

No plan information available

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Echo AI Features

Popular features found in Quality Management
Change Management
Complaint Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Management
Electronic Signature
Incident Management
Quality Control
Risk Management
Task Management
Training Management
More features of Echo AI
Access Controls/Permissions
Action Management
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Benchmarking
Call Monitoring
Commenting/Notes
Communication Management
Conversation Intelligence
Customizable Dashboard
Customizable Reports
Dashboard
Dashboard Creation
Data Capture and Transfer
Data Connectors
Data Import/Export
Data Management
Data Visualization
Employee Recognition
Feedback Management
For Contact Centers
Gamification
Generative AI
Goal Management
Goal Setting/Tracking
Historical Reporting
Mobile Access
Monitoring
Multi-Channel Communication
Multiple Data Sources
Multiple Scoring Models
Negative Feedback Management
Onboarding
Performance Management
Performance Metrics
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Relational Display
Reporting/Analytics
Scoring
Search/Filter
Sentiment Analysis
Third-Party Integrations
Trend Analysis
Visual Analytics
Visual Discovery
Workforce Management