InsightHub 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

InsightHub

4.4

(13)

Pricing

Starting at £10,000.00 per year

About InsightHub

InsightHub is a market research platform designed to help organizations make informed decisions using data. It can help teams with various challenges, from recruiting the right participants to engaging stakeholders and decision-makers. The platform was developed to support and fuel growth across these four key stages of any research activity:

1 - Recruit: From launch, InsightHub helps insight professionals build a fully-profiled database of members from open screener surveys, access panels, and existing customer data.

2 - Research: A diverse set of research tools support a continuous schedule of activity and promote ongoing member engagement.

3 - Analyze: Qual and quant analysis tools to help build, share, and export reports that combine data from multiple methods and tasks.

4 - Activate: InsightHub enables organizations to engage stakeholders and decision-makers through managed platform access and creative reporting.

InsightHub Screenshots

InsightHub Pricing and Plans

Starting price: £10,000.00 per year

Free Trial

Free Version

Basic

£10,000.00

usage based, per year

No plan information available

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InsightHub Features

Popular features found in Market Research
Benchmarking
Customizable Templates
Data Import/Export
Data Visualization
Panel Management
Question Branching
Reporting & Statistics
Statistical Analysis
Survey/Poll Management
More features of InsightHub
Access Controls/Permissions
Charting
Conditional Logic
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Questions
Customizable Reports
Drag & Drop
Email Management
Email Reminders
Multi-Channel Distribution
Multi-Language
Multiple User Accounts
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reporting/Analytics
Search/Filter
Single Sign On
SSL Security
Survey Builder
Survey Sample Management
Surveys & Feedback
Trend Analysis
Visual Analytics

InsightHub User Reviews

Overall Rating

4.4

Ratings Breakdown

46%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.8

Functionality

3.8

Have you used InsightHub and would like to share your experience with others?

Christopher M.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed March 2016

Easy to use, innovative & all in one place

My first experience with online research, the FlexMR team made it easy to understand the tools and research methods. The best part, aside from the fantastic team, is the ability to run all projects (long term and ad hoc) within the same space.

Ratings Breakdown

Ease of use

Customer support

Vendor Response

Thank you for the 5-star feedback. We're glad InsightHub, and the team at FlexMR, has been a helpful part of our online research journey - and hope we can continue to be for many years to come.

Replied January 2023

Alex C.

Verified reviewer

Insurance

201-500 employees

Used monthly for less than 2 years

Reviewed September 2024

FlexMR review

As stated easy to use just need to understand it first

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quick, easy, and smart technology to use. Allows quick feedback on insights but also quality feedback from our customers and external respondents

Cons:

Needs training for some of the tech. It is very easy to use but if you're unaware of a certain part of the software it can

Reasons for choosing InsightHub

It is a better visualisation output for different tasks

Vendor Response

Thank you for the 5-star feedback. We're glad InsightHub, and its data visualisation options, have been valuable to your team. We hope it can continue to be for many years to come.

Replied September 2024

Imogen H.

Verified reviewer

Retail

1001-5000 employees

Used monthly for more than 2 years

Reviewed June 2023

easy to use but slow to innovate

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

its easy to use, good customer support from the team

Cons:

so to innovate, survey aren't mobile first

Vendor Response

Thank you for the feedback and sharing your evaluation of InsightHub. We're glad to hear of your positive experience with the our support team, and will ensure your comments on innovation and survey functionality are raised during upcoming development sprints.

Replied June 2023

Amanda D.

Verified reviewer

Financial Services

501-1000 employees

Used weekly for more than 2 years

Reviewed August 2023

Cheap and effective way to reach customers

Excellent great tool with great service at a great price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to design surveys and for a non analytical person like me Numbers is great to analyse the results.

Cons:

Some limitations on survey design.Also.. numbers can be quite limited.

Reasons for choosing InsightHub

Price and ease to use plus been using it for years

Vendor Response

Thank you for the positive review. It's always great to hear how InsightHub is bringing people closer to customers, and we're proud to do so at a competitive price. Our team are continuing to work hard on further survey design & analysis functionality, and we hope you'll be able to benefit from these upcoming releases too.

Replied August 2023

Rachel C.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Reviewed October 2024

Great, intuitive research platform

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's an intuative platform, easy to use for a variety of research methods

Cons:

Lack of qualitative analysis tools available

Vendor Response

Thank you for the positive review, we really appreciate it. Though we have aimed to improve the qual analysis feature set of InsightHub recently through TextMR and VideoMR - there is still much more we hope to do that we hope will be of benefit to you.

Replied October 2024

Lloyd A.

Verified reviewer

Financial Services

51-200 employees

Used monthly for less than 6 months

Reviewed October 2024

Insight Hub review

We use insight hub for the video surveys, these are incredibly useful and influence business wide decisions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Insighthub streamlines our operations and provides us with the tools we need for our qual and quant research.

Cons:

No complaints on insight hub - nothing to add here.

Vendor Response

Thank you for your feedback, we're glad to hear that video surveys have been a valuable addition, and that InsightHub has helped to streamline your research.

Replied November 2024

Candace B.

Verified reviewer

Education Management

Self-Employed

Used weekly for less than 12 months

Reviewed January 2024

InsightHub

I partake in the polls, chatrooms, podcast and blog links.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

As a user, I appreciate the insight and topics. The graphics and ease of use are appealing.

Cons:

Some of it is tough to navigate on an android phone. It works better on a pc.

Vendor Response

Thank you for your review, we are glad to hear that you find InsightHub easy to use. We will also feed back your comments regarding smartphone navigation onto our software engineering team.

Replied May 2024

Tom H.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Reviewed March 2023

Great product and helpful support team

It has been an ideal solution for us and has played a key role in client decision making. The platform has evolved and improved a lot in recent years and the planned, continued improvements will only make it better!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The capability to offer clients all of their research on one platform, with a quick turnaround time and easy to access insights, is a highly attractive proposition - one which has brought countless benefits and captured important feedback for clients. Targeting tasks and segmenting the userbase is easy and very important to the user experience as well. The FlexMR support team are always on-hand to provide support and advice for using the platform.

Cons:

Hard to say it is a dislike but the survey tool doesn't have the same range of question types or customisation as a specialist survey software does. Some manual processes on the platform could also be automated to reduce panel management time.

Reasons for choosing InsightHub

Cost-effective

Vendor Response

We're glad to hear InsightHub and the support team have a powerful and cost-effective solution for you and your clients. We will pass your comments onto the team - who continue to work on improving the feature set, including a robust and more featured set of survey questions.

Replied March 2023

Jamie N.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used daily for less than 12 months

Reviewed October 2023

Good basic platform

Great, it does what it needs to do. Customer support has always been really helpful and fast to answer any queries.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It does work well, and the functionality is there for what we need it for. Survey building is easy and should be used, and the data collection from those surveys is easy and fast.

Cons:

Some things seem to be hidden away in sub menus, and separate tabs on the system would be better.

Vendor Response

Thank you for your comments - it's always encouraging to hear that our fast and responsive survey functionality is having an impact. As we're always striving to improve, your comments on system navigation have been passed to our product and technology development team for roadmap consideration.

Replied November 2023

Wendy N.

Verified reviewer

Education Management

10000+ employees

Used weekly for less than 12 months

Reviewed November 2023

Insight hub - User Insight

It is adequate for our needs so far and allows us to easily create a database of our own users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It fulfils our needs and once familiar with functionalities it allows us to conduct research and analyse the results. The ability to create a database of our own users is awesome.

Cons:

Not intuitive to use. Lots of clicks are needed to achieve simple tasks.

Vendor Response

Thank you for the review, we're so glad to see such a high value for money rating. We will pass your comments onto our development team to feed into future planning cycles.

Replied November 2023

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