Glow 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Glow

4.7

(11)

Pricing

Starting at A$3,000.00 one time

About Glow

Glow's advanced survey software captures quality human responses to power better products, services and experiences.

The platform is quick to learn and easy to use. It simplifies data capture, analysis, publication and distribution through features like survey templates, real-time data visualisation, instant language translation and one-click analysis.

Whether you want to self-serve or need support, Glow helps businesses capture quality insights quickly, so you can act with confidence.

Common uses for the platform include consumer profiling, category U&A, brand health & tracking, concept testing, creative testing, campaign ROI assessment and more.

Glow is used by Market Research Agencies, Advertising, Media & PR agencies, CPG and Consumer Goods Businesses, Advisory Businesses and Panel Companies.

Key platform features include:
No subscription fees - Free to sign-up and access all platform functionality. DIY users pay for software and any services as you need them.
Integrated system for simplicity - Our all-in-one platform automates and streamlines the research process, making survey design, deployment, analysis and collaboration simple.
Find any audience - Access over 11...

Glow Screenshots

Glow Pricing and Plans

Starting price: A$3,000.00 one time

Free Trial

Free Version

Pay-as-you-need

A$0.00

usage based, one time

Plan includes:

Report Creation
Full Analysis
Unlimited Users
24/7 Support

Managed Projects

A$3,000.00

one time

Plan includes:

Report Creation
24/7 Support
Unlimited Users
Full Analysis

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Glow Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of Glow
Access Controls/Permissions
Activity Tracking
Anonymous Feedback
Benchmarking
Charting
Conditional Logic
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Reports
Data Cleansing
Data Security
Data Visualization
Dynamic Content
Mobile Survey
Multi-Channel Distribution
Multi-Language
Multiple Question Types
Multiple User Accounts
NPS Survey Structure
Offline Access
Offline Response Collection
Panel Management
Pulse Surveys
Question Library
Question Piping
Randomization
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Response Quotas
Response Validation
Search/Filter
Sentiment Analysis
Social Media Integration
SSL Security
Statistical Analysis
Survey Builder
Survey/Poll Management
Survey Sample Management
Surveys & Feedback
Template Management
Third-Party Integrations
Trend Analysis
Visual Analytics

Glow User Reviews

Overall Rating

4.7

Ratings Breakdown

73%

27%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.9

Functionality

4.5

Have you used Glow and would like to share your experience with others?

Taylor H.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed September 2020

Glow Software Surveying Tool Review

It is useful for what it is, but other software programs of this same nature work easier.

Ratings Breakdown

Ease of use

Functionality

Pros:

I appreciate the survey templates they offer for this software. It makes it easier and faster to create the polling content you want. It also allows you to view your data in real-time from the surveys, which is convenient.

Cons:

It is not quite as easy to get surveys out to everyone you would like. I wish there was more user-friendly email accessibility.

Deane H.

Verified reviewer

Research

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Game Changer

The GLOW platform was a game changer for us in delivering agile research solutions for our clients. A great platfom that is backed up by great account management and customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is super poweful and easy to use. The ability to create a new project, review and delploy into the market is seamless and the results portal is clean, intuitive and a big winner with our clients. The ability to also filter results by key attributes is a big winner.

Cons:

Don't have any issues with the software and when we have asked for additional features the customer service team have only been too willing to accommodate our requests. Constant updates and upgrades show that GLOW are continuing to invest and develop this platform which is great for companies like ours.

Reasons for choosing Glow

Cost, speed, functionality, user friendly, inutive, customer service.

Sam B.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for more than 2 years

Reviewed November 2024

Super service, terrific team and powerful product

We're very grateful to be in partnership with Glow across our research endeavours.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Glow are incredibly friendly and supportive. The whole team is open with their time, eager to create efficiencies in our processes where possible and elevate the quality of our output through their acute attention to detail. The platform is very self-intuitive from scripting to reviewing, making for an easy and engaging experience each project.

Cons:

No cons which aren't being addressed already. We're really excited for the rollout of AV2 and its new reporting and analysis features.

Vendor Response

Thanks for your review Sam - we appreciate your kind words regarding the tech and the team! Your feedback has provided valuable input into our product roadmap, and we look forward to continuing to evolve capabilities to better suit your needs.

Replied November 2024

Joel V.

Verified reviewer

Market Research

2-10 employees

Used monthly for more than 2 years

Reviewed November 2024

Fantastic platform, it's become my secret weapon

It's my go-to platform when I need to move quickly and efficiently for clients, helping streamline my research process. It's cut days and thousands out of project fees, which really helps under time and cost pressures for my clients, meaning we can get more done, sooner. Plus, the UX is fantastic, meaning I'm proud to share both the survey and the dashboard with my clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's my go-to platform when I need to move quickly and efficiently for clients, helping streamline my research process.

Cons:

It's fantastic for what it is. Occasionally I find myself running into minor snags, but everything is resolved quickly when the highly-attentive team steps in to help, or otherwise is on the to-do list of future initiatives. Tiny improvements would be nice (e.g. Q ready SPSS, capturing partial data), but these are minor niggles in an otherwise superb platform.

Reasons for choosing Glow

Great looking interface, simpler process

Vendor Response

Joel, thank you for your ongoing support and your constructive feedback. We'll ensure your suggestions are fed into the product roadmap.

Replied November 2024

Neil M.

Verified reviewer

Market Research

2-10 employees

Used daily for less than 2 years

Reviewed November 2024

Glow. Fast & Intuitive Research!

Overall working with Glow is a very positive experience making survey work and reaching the right audiences we need really quick & easy. Highly recommended!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Glow platform is really intuitive to use and very easy to pick things up. It's visually pleasing and there's simple options available for creating filters, crosstabs and extracting data for analysis. It's also great to have support at hand when/if you need it!

Cons:

It would be great to have a function / option to turn charts into tables when you want that view.

Vendor Response

Neil, thank you for the review and your ongoing support! Can you please let us know via the platform some more details about charts/tables so we can assess. Thanks

Replied November 2024

Blake G.

Verified reviewer

Market Research

2-10 employees

Used weekly for more than 2 years

Reviewed November 2024

Consistently delivers

We've been working with Glow now for a number of years and it's our first port of call when we require online fieldwork.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A great product that delivers consistently. The team are very flexible and always willing to listen to feedback regarding the platform (and make changes where possible).

Cons:

The analytics dashboard is great. When we first started to work with Glow there were some limitations to it, however, they listened to our feedback and subsequently have made steady improvements.

Vendor Response

Blake, thanks for the review and for your ongoing custom. Rest assured, we'll continue to listen and evolve the platform to meet user needs.

Replied November 2024

Elias W.

Verified reviewer

Architecture & Planning

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed October 2024

real answers

It facilitates the collection of data through surveys that are really real data and not data with false information that can ruin projects with false data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The research process is much more effective through Glow, which does quality work with good research tools that make the data collected in each survey reliable and real. I can share all the database information with my coworkers so that we can all work with the same information and give continuity to projects based on the data.

Cons:

It has never failed me. I have felt comfortable using Glow without fear of the system failing.

Vendor Response

Thanks for your feedback Elias, great to hear the platform is helping you collaborate effectively with your coworkers. Please don't hesitate to provide feedback through the platform if you have ideas for making the platform even more user-friendly.

Replied November 2024

Gary S.

Verified reviewer

Market Research

2-10 employees

Used weekly for more than 2 years

Reviewed November 2024

Super simple to use, fast with insights at the click of a button

With a super easy to use platform and a great team of support staff the overall experience is second-to-none. I would highly recommend working with Glow for you quant research needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super simple to use, fast with insights at the click of a button

Cons:

I can't think of any negatives, great all-round service

Vendor Response

Gary, we are pleased to hear that the platform and team provide the speedy insights you seek. Thank you for your ongoing support!

Replied November 2024

Zoe H.

Verified reviewer

Education Management

11-50 employees

Used monthly for less than 6 months

Reviewed November 2024

Glow is leading the way in online survey platforms.

Excellent customer service with quick responses and helpful assistance that was tailored to our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The access to the backend and the ability to keep our survey live for as long as we needed.

Cons:

The word clouds weren't that helpful for our purposes but they are generally useful.

Vendor Response

Zoe, thanks for the feedback. It is great to hear that you feel supported by the tech and the team. AI-driven text analysis is coming soon, which will make the word cloud feature more useful!

Replied November 2024

Verified

Reviewer

Computer Software

Self-Employed

Used monthly for free trial

Review source

Reviewed May 2023

The Glow Platform - a good market research platform

The Glow Platform is a good market research platform that enables people to create and conduct online surveys and get meaningful insights from data.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It has a user-friendly interface and a guided workflow making it easy to follow the proper process for creating and deploying surveys. Also, it provides real-time data visualization and analysis tools that help users understand their data quickly and easily. The huge benefit is access to over 110 million consumers and 6 million businesses worldwide, which means users can get feedback from any audience they need.

Cons:

I didn't find any disadvantages at the time of testing.

Showing 1 - 10 of 11 Reviews

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