Giftsenda 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Giftsenda

4.6

(10)

Pricing

Pricing available upon request

About Giftsenda

Giftsenda is an international corporate gifting platform designed to help businesses foster relationships with prospects and retain customers. Easily buy, send and track gifts online - to more than 200 countries.

The platform enables you to send gifts to one or 1000s of recipients with ease, using automated gifting tools. Users can also schedule bulk gift campaigns quickly through synchronization with CRM systems or by uploading CSV files.

Enjoy access to a gift catalog with 1000s of gift options, including gourmet, wine, tech gadgets, e-Gifts, swag and more.

Using Giftsenda, businesses can save budget by only sending a gift that has been digitally pre-accepted by the recipient. The platform also provides a personalized gifting experience by enabling recipients to choose the gifts they require.

Organizations can view return on investment (ROI) reports on every campaign.

For those that are not looking to commit to long-term platform use, there is the option to launch once-off gifting campaigns with all the automated gifting features, or you can simply make instant gift purchases that are sent to delivery addresses using our international online gift store.

Giftsenda Screenshots

Giftsenda Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Pay-As-You-Go Lite

Pricing available upon request

No plan information available

Pay-As-You-Go Pro

Pricing available upon request

No plan information available

Custom Pricing - Premium

Pricing available upon request

No plan information available

Giftsenda Features

Popular features found in Customer Loyalty
Campaign Management
CRM
Customer Activity Tracking
Customer Surveys
eCommerce Management
Gamification
Gift Card Management
Loyalty Cards
Member Portal
Membership Management
Multi-Channel Marketing
Referral Tracking
More features of Giftsenda
API
Data Import/Export
Delivery Tracking
Design Management
Event Triggered Actions
Mailer Templates
Reporting/Analytics
Response Alerts

Giftsenda Integrations

HubSpot CRM

Zapier

Salesforce Platform

BambooHR

Giftsenda User Reviews

Overall Rating

4.6

Ratings Breakdown

60%

40%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.8

Functionality

4.3

Have you used Giftsenda and would like to share your experience with others?

Valentina C.

Verified reviewer

Market Research

1001-5000 employees

Used monthly for less than 6 months

Reviewed February 2025

Giftsenda is the best for ABM (and any other) campaigns!

I was skeptical at the beginning as the platform was free of charge but I started using it for a really time-sensitive campaign and all worked great. Lately, we have been using it to send some e-cards and it has been so easy and great to be able to only get charged if someone redeeems it, rather than spending money and sending out cards or gifts that people don't claim sometimes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy the platform is to use, with a great selection of gifts—from physical items to e-gift cards—and a pay-as-you-go model that makes it ideal for ABM and other campaigns. The extensive customization options for invites, landing pages, and campaign settings make it simple to tailor each campaign to specific needs, ensuring a seamless and personalized experience.

Cons:

I have not seen any cons so far. Using it without any issues!

Vendor Response

Thank you for sharing your positive experience with Giftsenda, Valentina! We appreciate your detailed feedback on how the platform has enhanced your gifting projects and most of all, we're looking forward to continue helping you make lasting impressions through personalized gestures.

Replied February 2025

Oguzhan S.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

Great Solution for Customer Loyalty

The software has simplified the process of managing customer loyalty, allowing us to effortlessly track and reward our loyal customers.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Giftsenda offers a comprehensive set of tools and features. Its streamlined loyalty program management.

Cons:

One drawback is its limited customization options. This can be a bit restrictive for some businesses.

Vendor Response

We appreciate your feedback and are thrilled to hear that our software has simplified the process of managing customer loyalty for your business. We understand your concern about limited customization options. We are continuously working to enhance our platform and provide more customization features to better serve our customers' diverse needs. Thank you for choosing Giftsenda as your customer loyalty solution, and please don't hesitate to reach out to our customer support team if you have any further questions or suggestions.

Replied June 2023

Iglika I.

Verified reviewer

Marketing and Advertising

201-500 employees

Used monthly for less than 6 months

Reviewed March 2023

SBT feedback

We use Giftsenda for Loyalty programs toward special VIP customers. Overall we've reached very nice results - 62% acceptance & 49% customer satisfaction, relevant results for our industry

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Relevant product baskets? Great Sevrice and responsive team.

Cons:

Some of the features and reports must be adapted to our bussines need to have effective follow up - during campaigns and after that.

Vendor Response

Hi Iglika, Thank you so much for your review. Our team is constantly looking for tactics and methods to improve our users' experiences further, and we're thrilled you saw results. We look forward to partnering with you again. Thank you, and Always Be Gifting!

Replied March 2023

Matt P.

Verified reviewer

Computer Software

51-200 employees

Used monthly for less than 12 months

Reviewed February 2023

Christmas Hampers for Clients... Problem? No problem at all!

Wonderful experience. The ease-of-use is unmatched and only surpassed by the level of customer service that is offered. Definitely using the service again!!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I loved the personalised support with the backing of strong technical processes. My package was sent out on time and would've been delivered on time if not for some mistakes by the end-courier. I was in touch with [sensitive content hidden] as soon as the package failed to arrive, she kept me in the loop the whole time, offered me contingency options whilst the package was being returned to sender. She made sure, despite a major hiccup, nothing was impacted negatively.

Cons:

Nothing yet. There was a slight problem with the initial delivery, but customer service sorted it out in no time.

Slava A.

Verified reviewer

Hospital & Health Care

11-50 employees

Used monthly for less than 6 months

Reviewed May 2023

As a marketing team, we save time by using Giftsenda to make direct gift deliveries to our customers

Giftsenda is a great gift-giving platform that allows us to send gifts to our clients on special occasions. It offers a variety of gift options, including personalized items, gift cards, and flowers, among others. The platform also provides a feature to track the gift delivery status, ensuring that the gift reaches the intended recipient on time.I have had a wonderful experience working with the Giftsenda team. Our manager, [sensitive content hidden], is very professional, and it has been a pleasure to work with such a client-oriented team!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a marketing team, we save time by using Giftsenda to make direct gift deliveries to our customers. With the platform's delivery tracking feature and personalized card options, our workflow has become much easier.

Cons:

Giftsenda is a great gift-giving platform that allows us to send personalized gifts to our clients on special occasions very smoothly!

Reasons for choosing Giftsenda

Because of great customer support, and easy platform features

Maria P.

Verified reviewer

Environmental Services

51-200 employees

Used monthly for less than 6 months

Reviewed June 2023

Giftsenda's best feature is its customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing about giftsenda is the amazing customer service. I would like to thank [sensitive content hidden] personally. She is a five-star employee. You are amazing, [sensitive content hidden], and Giftsenda is definitely a better choice for you.

Cons:

Visually, the platform could be more user-friendly. In addition to more sustainable options, we would also like the ability to create our own gift campaigns.

Vendor Response

Dear Maria, Thanks so much for the feedback! We are excited to let you know that with the newly released collection builder feature you are able to create and edit your own gift collections for campaigns. Thank you for being a valued customer.

Replied June 2023

Mahek S.

Verified reviewer

Computer Software

10000+ employees

Used monthly for more than 2 years

Reviewed February 2022

Easy to use!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy to use and straight forward.

Cons:

Needs to be more interactive and inclusive of all people who with/without disabilities.

Hayden B.

Verified reviewer

Veterinary

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed February 2023

Hayden Review

Overall, great experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support was very quick, and [sensitive content hidden] my representative was very helpful.

Cons:

Generally, there were not many cons besides the pricing being fairly high. But justified for the quality of service

Reasons for switching to Giftsenda

International shipping

Vendor Response

Hi Hayden, Thank you for taking the time to leave us a review! We are glad to hear that our customer support team was quick and that your representative was able to assist you. We understand that pricing is an essential consideration for our customers, and we work hard to ensure that our pricing is fair and competitive, given our high-quality service. We appreciate your feedback and will continue to strive to deliver the best value possible for our customers. Thank you for choosing our corporate gifting service, and we hope to have the opportunity to work with you again in the future.

Replied February 2023

Parijat B.

Verified reviewer

Pharmaceuticals

51-200 employees

Used monthly for less than 6 months

Reviewed April 2023

Great experience in the very first order!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Global reach and customer support from team

Cons:

Some products were expensive enough as compared to others

Vendor Response

Dear Parijat, Thank you so much for the amazing feedback. We hope to be able to work with you again soon!

Replied April 2023

Alena A.

Verified reviewer

Sports

11-50 employees

Used monthly for less than 6 months

Reviewed December 2021

Great friendly service

Giftsenda helped me quickly and efficiently organize goods and deliver them to upset customers and increase their loyalty

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really liked the intuitiveness and practicality of the entire platform

Cons:

Well-designed and user-friendly interface without unnecessary distractions

Reasons for choosing Giftsenda

Because I have known and trust the owner of this business for many years

Vendor Response

Dear Alena, thank you very much for your feedback! We are glad to hear the project was a success and looking forward to more ongoing campaigns into the future! Giftsenda Team

Replied December 2021

Showing 1 - 10 of 10 Reviews