• Software Categories
    View All
  • Company
    About UsVendors

    • Get 1-on-1 advice in 15 minutes. It's free.

    Start Now
    Advisor's headshot
Software Advice Logo
Home

/

Marketing Automation Software

/

Leanplum

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview
Reviews
Leanplum

Leanplum 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Leanplum
Leanplum
4.1
(9)

Pricing

Pricing available upon request

About Leanplum

Leanplum is a mobile marketing platform, which is available to enhance customer engagement. It helps businesses to understand customer needs as well as runs campaigns to build continuous experiences across all brand touchpoints for new and existing customers. The platform assists in keeping a check on campaign performance and growth delivery.

Leanplum’s features include a visual segment builder, frequency caps, multi-channel branching, customer journey analytics, delivery time intelligence and drag and drop email editor. These features help to drive engagements and responses towards customers irrespective of their locations.

Leanplum’s functions include campaign composer, push notifications, email marketing, app user experience (UX), mobile A/B testing and mobile analytics. The App's UX helps to deliver and integrate mobile experiences including messaging campaigns, in-app contents and app features. In addition, it provides features such as mobile engagement, mobile growth, mobile retention, mobile marketing automation and mobile personalization.

Wondering if Leanplum is right for your organization?

Our Marketing Automation Software selection experts can help you in 15 minutes or less.

Software Advice Logo

Leanplum User Interface

0
0
1
2

Leanplum Pricing and Plans

Free Trial
Free Version
Advisor Get Price CTA Image

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Leanplum Features

  • Popular features found in Marketing Automation
    A/B Testing
    Campaign Analytics
    Drip Campaigns
    Landing Pages/Web Forms
    Lead Management
    Multi-Channel Marketing
    Multivariate Testing
    ROI Tracking
    Sales Analytics
    Segmentation
    Social Marketing
  • More features of Leanplum
    App Notifications
    Campaign Management
    Campaign Segmentation
    Contextual Targeting
    Email Marketing
    Funnel Analysis
    Geotargeting
    Location-Based Marketing
    Marketing Automation
    Mobile Alerts
    Notification Scheduling
    Personalization
    Push Notifications
    Real-Time Data
    Reporting/Analytics
    SMS Notifications
    Uninstall Tracking
    Web Notifications

Leanplum User Reviews

Overall Rating

4.1

Ratings Breakdown

5

44%

4

22%

3

33%

2

0%

1

0%

Secondary Ratings

Ease of Use

3.6

Value for money

3.9

Customer support

4.6

Functionality

4.4

VR
Verified
Reviewer

Financial Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed March 2018

Great software for mobile push notifications

5

Ratings Breakdown

3
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Overall, once you get the hang of it, it's pretty easy to execute on campaigns. Pretty versatile platform with different sending, messaging, and targeting options.
Cons:
The analytics could be more robust... some reports I want aren't available from the analytics dashboard. For example, I can't pull a consolidated report of a particular triggered event across a defined set of push campaigns. Also, the process of searching for attributes is done via a dropdown list, which is inefficient. I wish I could just search for attributes that I'm looking for. Would save me some time.

Read More

AJ
Aoife J.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

A great option for Channel Marketing

5

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
A wide range of analytics with a focus on in-app messaging, one of the few platforms that genuinely allows all messaging materials come from one platform. Customer Support has been exceptional when issues have arisen as well as our CSM being on-hand for as a reliable source of information as well as providing excellent guidance and brainstorming to add to current marketing efforts.
Cons:
As with any transition, ensuring seamless messaging through that phase had a couple of hiccups. We've encountered a couple of technical bugs but have been happy with response from both support and the leadership team and have had no issues for months.

Read More

LH
Lucien H.

Verified reviewer

Information Technology and Services

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed May 2024

Leanplum is powerful but definitely not a market leading in mobile marketing automation

3

Leanplum helps us level up as a business but ultimately wasn't built in a way that could satisfy us long term.

Ratings Breakdown

3
Ease of use
3
Value for money
5
Customer support
3
Functionality
icon
Pros:
We initially chose Leanplum because of the breadth of channels Leanplum was able to push marketing automation through. They have a significant feature set which led us to chose Leanplum as a provider over others that were more restricted in their feature set. A/B testing in Leanplum was particularly good and that also was a big influence in our decision given the amount of testing we needed to do at that stage.
Cons:
Leanplum UI/UX was not user friendly and it was regularly an issue as an early stage company without a dedicated resource to power the tool. In reality, with Leanplum, you must have a sophisticated marketing team that has the maturity with dedicated resources to ensure you get the most from the platform. Otherwise, it is difficult to extract that value which makes it harder to justify the significant investment.

Read More

VR
Verified
Reviewer

Information Technology and Services

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed December 2022

Great tool to understand how people use your product!

4

Ratings Breakdown

4
Ease of use
5
Functionality
icon
Pros:
Leanplum is an innovative way to better track and understand how end consumers use your product, especially if it is a software. I use Leanplum to do A/B testing in our mobile app and it is really helpful because through this tool, we would know how to measure the traffic of the end consumer in our application, and that way, we understand what people like and don't like about our product. Leanplum can be used in different app's environment and that's a great way to start liking it!
Cons:
None! I think this software is good as-is.

Read More

BS
Bree S.

Verified reviewer

Computer Networking

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

Leanplum gets the job done

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Leanplum is a great feature that allows all messages to be stored and/or sent out to our user.
Cons:
Sometimes the messages are not easily captured by our users. Messages can be difficult to find. Entering User ID doesn't always yield results the first time.

Read More

SK
Stephen K.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2020

Great Product but not worth the cost and growing pains

3

Customer support is pretty responsive and again the features are it's saving grace. But it's a pretty new product so you run into bugs and little issues here and there. Not worth the price tag.

Ratings Breakdown

1
Ease of use
3
Value for money
5
Customer support
5
Functionality
icon
Pros:
Very robust feature set in terms of messaging. The drip campaigns, triggers, and a/b testing work phenomenally.
Cons:
Very poor UX/UI. It's not easy to learn/it's a more technical marketing product. NOT to be used as a primary analytics source.

Reasons for switching to Leanplum

Intercom isn't a CRM and we needed something with better tailored messaging at scale.

Read More

SC
Samuel C.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2020

Useful tool with some engineering headaches.

3

Ratings Breakdown

3
Ease of use
3
Value for money
2
Customer support
3
Functionality
icon
Pros:
The campaign builder is friendly without too much engineering support. The visual flow builder is useful for multi-day/multi-platform construction. It was nice to not have to build custom automation. The events and custom attributes work well.
Cons:
We had to build custom python integrations to get all the functionality we needed. Testing certain features can be cumbersome. Searching for users is often difficult. The Engineering support team at Leanplum was rather lackluster.

Read More

RB
Rached B.

Verified reviewer

Design

10000+ employees

Used daily for less than 6 months

Review source

Reviewed January 2024

Excellent outil

4

Ratings Breakdown

4
Ease of use
5
Functionality
icon
Pros:
L'outil est puissant avec de nombreuses fonctionnalités intéressantes
Cons:
La section de reporting sous certains aspects n'est pas utile pour nos aspects spécifiques de reporting.

Read More

VR
Verified
Reviewer

Internet

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed August 2018

Keeps Campaigns Sane

5

Solid delivery and execution of our platform's messaging.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like how Leanplum makes it easy to group messages in a campaign into a folder or a series of messages. It's also very easy to see the engagement level of a group/campaign as well as engagements on a single message. I also like the file management system - it seems simple but it is nice to have files stored in-app ready to be dropped into a campaign or message.
Cons:
Searching for messages by content be a little tricky if you have a lot of them. Otherwise though I have nothing negative to say about Leanplum!

Read More

Showing 1 - 9 of 9 Reviews
See All Reviews

Other Top Recommended Marketing Automation Software

Thryv
Thryv

4.2 (505)

Recently recommended 29 times

Paminga
Paminga

4.6 (33)

Recently recommended 21 times

Amanda AI
Amanda AI

0.0 (0)

Recently recommended 16 times

Wrike
Wrike

4.4 (2881)

Recently recommended 12 times

Advisor Get Price CTA Image

Stuck Between Options?

Our experts can help you compare Leanplum with other top options, so you can find the best fit for your needs.

See what companies are saying about Software Advice