StarChapter 2026: Benefits, Features & Pricing

Wondering if StarChapter is right for your organization?

Our Association Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

StarChapter

4.2

(645)

Pricing

Starting at $113.00 per month

About StarChapter

StarChapter is a cloud-based association management solution for local or national, professional and trade associations. The system offers membership management, online event registration, email communication and website content management.

StarChapter enables users to plan events and manage a chapter. Chapter administrators can set up meetings or event information prior to the event, email invitations or post announcements. Guests can register or purchase tickets through the website. StarChapter tracks attendance, revenue, member counts and automatically sends receipts during or after the event.

Member information is kept updated and can be organized into different groups based on type, business, committee and more. The solution records attendance and dues and keeps information on file for prospective members. The online association survey tool allows users to create surveys directly through the system.

StarChapter Screenshots

StarChapter Pricing and Plans

Starting price: $113.00 per month

Free Trial

Free Version

Essential

$113.00

per user, per month

Plan includes:

All Essential Tools To Manage Your Chapter

Growth

$145.00

per user, per month

Plan includes:

Optimal For Chapters Interested In Fueling Growth

Advanced

$198.00

per user, per month

Plan includes:

Perfect For Successful Chapters Ready To Take Next Level

Pro

$246.00

per user, per month

Plan includes:

Premier Success Plan To Streamline Management

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

StarChapter Features

Popular features found in Association Management
Committee Management
Communication Management
Contact Database
Dues Management
Electronic Payments
Email Marketing
Event Scheduling
Member Portal
Newsletter Management
Registration Management
Website Management
More features of StarChapter
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Application Management
Attendance Tracking
Attendee Management
Badge Management
Calendar Management
Chapter Management
Contact Management
Content Management
Credit Card Processing
CRM
Customizable Branding
Customizable Forms
Customizable Templates
Data Import/Export
Discount Management
Document Storage
Email Reminders
Email Templates
Event Calendar
Event Management
Event Ticketing
Fundraising Management
Job Board
Member Communication
Member Communities
Member Database
Member Directory
Membership Management
Membership Renewals
Member Types
Mobile Access
Payment Processing
Reminders
Reporting & Statistics
Role-Based Permissions
Sponsorship Management
Surveys & Feedback
Ticketing
Wait List Management

StarChapter User Reviews

Overall Rating

4.2

Ratings Breakdown

46%

34%

15%

Secondary Ratings

Ease of Use

3.7

Value for money

4.0

Customer support

4.3

Functionality

3.8

Brittany F.

Verified reviewer

Architecture & Planning

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed July 2021

Great for nonprofits

Ratings Breakdown

Ease of use

Value for money

Previously 2

Customer support

Functionality

Pros:

This is a great product for nonprofit organizations. The email platform is great.

Cons:

There is no dedicated donation feature and is instead rolled into ecommerce.

Jan G.

Verified reviewer

Non-Profit Organization Management

201-500 employees

Used daily for less than 6 months

Reviewed April 2025

Much Better Than We Had Before!

Very good overall experience. Problems have been worked out and now receive complements on how easy the site is to navigate. Only downside is that we do get spam or phishing emails from Contact Us form submissions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent set up process. Our concerns were always addressed. Support after going live has been responsive and helpful also.

Cons:

Occasionally we had trouble understanding instructions given in Knowledge Base. There's been a learning curve in understanding how "Dynamic Content" works.

Reasons for choosing StarChapter

Start-up process, Knowledge Base, and support process that Star Chapter offered.

Reasons for switching to StarChapter

Needed to be able to manage better and update frequently.

Vendor Response

Thank you for taking the time to share your experience, we appreciate your feedback.

Replied September 2025

Doug W.

Verified reviewer

Primary/ Secondary Education

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed May 2019

Website administrator review

The build on my web site took a while, as I was passed from rep to rep and not all of the information that the previous rep had put in place existed, so had to reinvent the wheel. The software is definitely not intuitive--you do have to read or listen to instructions in order to accomplish things within the site. Finding answers to "how to" questions is also not intuitive or easy...unless you work on it every day or have someone that just works the web site, it is difficult. In my case, the organization that uses it, is only a volunteer gig....so finding time to work on it is challenging.

Ratings Breakdown

Ease of use

Previously 3

Value for money

Previously 4

Customer support

Previously 4

Functionality

Previously 4

Pros:

I wanted the ability to alter it when needed.

Cons:

It is complicated and time consuming...not intuitive. They offer a lot of videos and trainings but that requires time, of which is short for myself.

Sheila L.

Verified reviewer

Professional Training & Coaching

51-200 employees

Used daily for less than 2 years

Reviewed April 2025

Mixed feelings, mostly positive

After about two years, it has been a mostly good experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like the fact that automated membership tasks help save the treasurer time.

Cons:

The back end is not at all intuitive. It's hard to use unless the user is experienced in website design. Also, we don't like that some countries where we have members are blocked.

Reasons for switching to StarChapter

I don't remember. possibly because they were retiring the version we had and it was time for a change.

Vendor Response

Thank you for taking the time to share your experience, we appreciate your feedback.

Replied September 2025

Michelle P.

Verified reviewer

Architecture & Planning

11-50 employees

Used weekly for more than 2 years

Reviewed June 2025

StarChapter is easy to navigate!

My overall experience with StarChapter has been a positive experience. There is always ways to improve but I am satisfied with it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about StarChapter is that it's easy to navigate and easy to update content. This is the most important aspect for me.

Cons:

My least favorite aspect of StarChapter is learning the newsletter function vs other email functions.

Reasons for switching to StarChapter

I am a member of SMPS and SMPS has all chapters using StarChapter.

Vendor Response

Thank you for taking the time to share your feedback.

Replied September 2025

Leigh M.

Verified reviewer

Construction

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2024

StarChapter

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As far as software systems go, StarChapter is easy to learn and yields a great product/website/management system. Our association's website looks clean and professional. We can do all functions of association management in one place--membership management, event planning and registration, reports, newsletters, invoicing, etc. It's really simple and saves us time, energy, and money.

Cons:

StarChapter doesn't have immediate call in support available, so although the help techs are extremely knowledgable and can always guide and "fix" an issue, it does take a few days to schedule a call/screen share. So if there is a pressing question or issue you need addressed, know it isn't going to be resolved that day. Note: There is an extensive knowledge base where many answers can be found, but if you're not the most tech savvy, sometimes it's easier to talk to someone.

Reasons for choosing StarChapter

Pricing and Website Design, ease of software system

Reasons for switching to StarChapter

Too much disorganization and effort to manage and the end product/result was not professional.

Vendor Response

Thank you for taking the time to share your experience, we appreciate your feedback.

Replied September 2024

Debbie R.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2024

Cheap but not worth it

I’ve used it for over 15 years. Overall it works ok. But more functionality would be good, better email management and financial management. You have to use their merchant which was cheap and now is more expensive than authorize.net.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All in one service, except for financials- quickbooks has been rumored to be added but that was over a year ago and it’s still not working.

Cons:

Email design and reporting, selecting who you are sending them to is not as good as constant contact.

Reasons for choosing StarChapter

Cost and I know how to use StarChapter already.

Reasons for switching to StarChapter

Cost was too high with member clicks and had hidden info I couldn’t find or edit from past events.

Vendor Response

Thank you for taking the time to share your experience, we appreciate your feedback.

Replied September 2024

Anne B.

Verified reviewer

Hospital & Health Care

Self-Employed

Used daily for more than 2 years

Reviewed April 2025

Star Chapter Support Always There

Our organization has been using SC for 8+ years. I can do a lot on my own and it is so easy to reach out for help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tech support is amazing. They answer timely and are so helpful via email or on a call.

Cons:

There are some aspects of the design that can be frustrating. If so, then I just reach out for support and I'm good to go!

Vendor Response

Thank you for taking the time to share your experience, we appreciate your feedback.

Replied September 2025

Kish S.

Verified reviewer

Education Management

501-1000 employees

Used daily for less than 2 years

Reviewed April 2025

Great website design company

Star chapter is a great website company. They have accommodated our institutions needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When our organization first subscribed to this platform, we were very unsure of theire capabilities. As we increased our programs, Starchapter accommodated us with what we ask for. This website design company is awesome.

Cons:

Faster access to questions. The turn around for answering questions is 24 hours. It should be less than that.

Reasons for choosing StarChapter

The process was simpler and cost effective.

Vendor Response

Thank you for taking the time to share your feedback.

Replied September 2025

DAVID S.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for less than 2 years