Docusnap 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Docusnap

4.7

(7)

Pricing

Starting at €461.00 per year

About Docusnap

Docusnap is the all-in-one solution for IT documentation.

Users benefit from an automated and time-controlled inventory of the complete IT network. The software automatically provides the data obtained in the process in the form of network maps and more than 200 ready-made reports. In addition, you can easily use this data to create emergency plans and operations manuals.

Docusnap makes time-consuming work easier through regular and automated processes. Not only do you save time and money, but you also increase the security of your IT with up-to-the-minute data.

Docusnap Screenshots

Docusnap Pricing and Plans

Starting price: €461.00 per year

Free Trial

Free Version

Annual subscription

€461.00

per year

No plan information available

Purchase license

€1,044.50

flat rate, per year

No plan information available

Purchase license - longer service contract

€1,327.00

per year

No plan information available

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Docusnap Features

Popular features found in IT Documentation
Credential Management
Documentation Management
For the IT sector
Knowledge Base Management
Process/Workflow Automation
More features of Docusnap
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Asset Discovery
Audit Trail
Backup and Recovery
Capacity Management
Change Management
Change Tracking
Checklists
Color Codes/Icons
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Contract/License Management
Cost Tracking
Customizable Reports
Customizable Templates
Dashboard
Database Support
Data Extraction
Data Import/Export
Data Mapping
Data Visualization
Dependency Tracking
Device Auto Discovery
Document Automation
Document Management
Document Storage
Drag & Drop
Framework Management
Full Text Search
Hierarchical Mapping
Inventory Management
Issue Management
IT Asset Management
IT Asset Tracking
IT Reporting
Knowledge Management
Location-Based Mapping
Maintenance Scheduling
Map Exporting
Mobile Access
Monitoring
On-Demand Mapping
Password Management
Patch Management
Relationship Mapping
Remote Monitoring & Management
Reporting/Analytics
Reporting & Statistics
Risk Assessment
Scheduling
Search/Filter
Security Management
Self-Updating Maps
Tagging
Task Management
Templates
User Management
Version Control
Visual Analytics
Workflow Management

Docusnap User Reviews

Overall Rating

4.7

Ratings Breakdown

86%

14%

Secondary Ratings

Ease of Use

4.3

Value for money

5.0

Customer support

5.0

Functionality

4.6

Christina J.

Verified reviewer

Marketing and Advertising

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed August 2022

Must-have IT-Tool for SysAdmins

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexible, automated IT-Documentation. Nice plans & diagrams

Cons:

Maybe webinars in english, but there are many video tutorials on YouTube

Verified

Reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Reviewed November 2022

Der Branchenprimus

Immer wieder eine Empfehlung wert, denn es ist nun einmal die beste, bezahlbare Lösung

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Verlässlichkeit und Akzeptanz wie man es erwartet

Cons:

Die Anwendung ist mitunter etwas "Altbacken" in den Menüs und Baumstrukturen, es fehlen Favorits

Reasons for choosing Docusnap

Preis-Leistung, Deutsches Produkt

Nils P.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used daily for free trial

Review source

Reviewed May 2022

Okay

Ratings Breakdown

Ease of use

Functionality

Pros:

Its a Tool For many Tasks, much more than simple Asset Management

Cons:

While IT can do many Things, IT feels Like No Feature is complete.

Manfred L.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Reviewed November 2022

Perfekt zum automatischen Inventarisieren, Dokumentieren und Analysieren

Umfangreiche Dokumentation mit relativ wenig Aufwand!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lässt sich einfach installieren und erledigt seine Hauptaufgabe dann praktisch automatisch. Liefert tolle Netzwerkpläne und visualisiert auch die Abhängigkeiten der Dienste untereinander.

Cons:

Bin mit der Software eigentlich rundum zufrieden.

Vendor Response

Hallo Manfred, danke für dein tolles Feedback! Es freut uns, dass unsere Software deinen Arbeitsalltag erleichtert. In wenigen Wochen kommt Docusnap 12 auf den Markt - Wir sind schon gespannt, wie dir die neue Version gefällt. Grüße vom Docusnap-Team

Replied November 2022

Oliver H.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Reviewed November 2022

Ein sinnvolles und sehr gutes Tool mit noch mehr Möglichkeiten

Grundlage für BCM und ISMS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customizing Möglichkeiten, IT Beziehung, Darstellungen

Cons:

keine editierbaren Webfrontendfehlende Audit bei Änderungenfehlende REST API, offene Schnittstelle für mehrstufigen Import

Veronika E.

Verified reviewer

Automotive

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed November 2022

Gutes Tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sehr viele, sehr aktuelle Daten an einem Ort.

Cons:

Am Anfang, wegen der immensen Datenmenge, ein wenig unübersichtlich.

Vendor Response

Hallo Veronika, vielen Dank - wir wissen dein Feedback sehr zu schätzen! Schön, dass du in deinem Unternehmen so tolle Erfahrungen mit Docusnap sammeln konntest. Wir können dir versichern, dass die neue Version - Docusnap 12 - noch übersichtlicher ist und den Einstieg erleichtern wird. Außerdem veranstalten wir monatlich kostenlose Einführungswebinare. Schau doch mal vorbei: https://www.docusnap.com/training/webinare/ Grüße vom Docusnap-Team

Replied November 2022

Matthias H.

Verified reviewer

Textiles

1001-5000 employees

Used daily for less than 12 months

Reviewed November 2022

Docusnap Bewertung