Datto RMM 2026: Benefits, Features & Pricing

Wondering if Datto RMM is right for your organization?

Our IT Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Datto RMM

4.3

(40)

Pricing

Pricing available upon request

About Datto RMM

Datto RMM is a cloud-based remote monitoring and management solution that enables MSPs to manage endpoints across an IT infrastructure. With automation configurations for tools such as network monitoring, patch management, and remote control, MSPs can increase service delivery efficiency without wasting time on every system event. Datto RMM integrates with MSP-centric tools such as AutoTask PSA, Connectwise Manage, Datto Continuity, Datto Networking, ITGlue, and other tools.

Datto RMM Screenshots

Datto RMM Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Datto RMM Features

Popular features found in IT Management
Access Controls/Permissions
Capacity Management
Compliance Management
Incident Management
Issue Auditing
License Management
Maintenance Scheduling
Remote Access/Control
Server Monitoring
Ticket Management
More features of Datto RMM
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Asset Tracking
Audit Management
Audit Trail
Automatic Patch Deployment
Automatic Scans
Configuration Management
Customizable Branding
Customizable Fields
Customizable Reports
Customization
Dashboard
Data Visualization
Deployment Management
Device Management
For MSPs
IT Asset Management
IT Asset Tracking
IT Reporting
Mobile Access
Monitoring
Network Monitoring
Network Wide Management
Patch Management
Patch Prioritization
Patch Testing
Policy Management
Real-time Alerts
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Remediation Management
Remote Monitoring & Management
Reporting/Analytics
Reporting & Statistics
Scheduling
Single Sign On
Task Scheduling
Third-Party Integrations
Uptime Reporting
User Management
Workflow Management

Datto RMM Integrations

IT Glue

Integration rated 4.5 from 16 reviews

Autotask PSA

Integration rated 4.6 from 12 reviews

BrightGauge

Datto SIRIS

OpsGenie

ConnectWise PSA

See all 8 integrations

Datto RMM User Reviews

Overall Rating

4.3

Ratings Breakdown

60%

20%

13%

Secondary Ratings

Ease of Use

4.2

Value for money

4.0

Customer support

4.0

Functionality

4.2

Muhammad Abdullah F.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Administrator's review

Great experience and would recommend to everyone

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of deployment, you need to deploy on one domain controller and from there datto provides a AD GPO deployment component and it auto deploys. Ease of mass application deployment, as long an application can be scripted out we can attach setup run script on device to deploy applications. Easy patch management and targeting flexible due to UDF fields provided by datto

Cons:

The NEW UI is not as user friendly as old one

Reasons for choosing Datto RMM

Datto has more flexibility and features compared to most products in industry

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Datto RMM -- Its Worth It!

Overall, Datto RMM is a great, well-rounded RMM tool! Patching is more stable, reporting is better out of the box, and the configurable dashboards and alerting make it do what an RMM is best at!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Datto RMM is a great platform for managing endpoints! We have administered thousands of endpoints with ease. Creating and adding your own scripts on the platform is simple, and reduces a lot of manual overhead. We've been able to deliver a higher level of customer service with the integrations built into the web remote tool as well. The dashboards are configurable, which is a plus. I love the fact that it's not just user machines and servers, but even network equipment can be managed! It's an easy way to managed all of your assets in one place.

Cons:

Datto RMM has some latency issues still with the Web Remote feature. The agent browser is wonderful, but it currently only supports Windows devices.

Reasons for switching to Datto RMM

VSA was laggy and hard to use on occasion. We also had issues with patching and automation workflows that made it worth while to switch.

Drew A.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Good MDM that could use just a bit more polish.

Overall, this is a decent RMM. The agents work well and don't need constant babysitting. There is a wide array of options for how you install the agent. You can get a wide array of information on managed devices and build alerts and automations on them. There are a few downsides. Their catalogue of automations is incredibly small compared to most other RMMs. Setting up alerting and automations can be a little obtuse, but that's really common amongst MDMs. The biggest weakness is likely their remote access system. It is really glitchy and has issues in numerous situations - these same situations I can use our other MDM's remote access system with no issues whatsoever.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Comprehensive management, logging, and automation for enterprise device management.

Cons:

If you have a very large tenancy, there aren't many options for narrowing down or excluding organizations and devices that you don't deal with, which is a pretty big problem for large MSPs.

Reasons for switching to Datto RMM

Kaseya's never-ending push to have all our IT management eggs in their one basket.

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Strong RMM Platform with Excellent Patching

My overall experience with Datto RMM has been really positive. It’s straightforward to manage access with different user levels, and it integrates smoothly with other Kaseya products, especially Autotask for creating tickets directly from alerts. Device patching has been reliable and easy to automate, and the platform generally feels stable, organised, and efficient for day-to-day MSP work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like how Datto RMM streamlines remote work, especially with the web remote feature that connects quickly and reliably. The password injection through IT Glue is a huge bonus because it removes the hassle of credential hunting and keeps everything secure and efficient. Overall, the platform feels solid, responsive, and easy to manage day-to-day. It delivers good value, makes support tasks smoother, and generally improves how we handle monitoring and remote troubleshooting. Excellent customer support and quick turn around times for tickets created via Kaseya helpdesk

Cons:

What I like least is that the network discovery tool occasionally doesn’t pick up hostnames, which means a bit of manual checking. At times, policy updates take a little longer than expected. These aren’t serious issues, but small areas where smoother consistency would make the experience even better.

Reasons for switching to Datto RMM

More features in Datto RMM especially password injection and web remote

Andrew O.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Used to be great, now its fine

Overall a positive experience, over the years we used Datto RMM however lots of issues building up over the last couple of years that werent being fixed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Datto RMM has compatibility with a range of operating systems. It has a great pre-built script library. Its one of the few that supports script automation and monitoring that works well on Mac, Windows and Linux.

Cons:

The support has steadily dropped in quality and response times over the past year. There were quite a few instances where jobs took a long time before actually started running on the device.

Reasons for switching to Datto RMM

Syncro and Atera were great basic RMMs but lacked the complexity we needed. We also used Autotask and the integration there made this a great choice.

Randy G.

Verified reviewer

Banking

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Excellent RMM tool with features more organizations will use.

From a useability and features perspective, excellent. The pricing for the tool is also very reasonable. Deployment is made easy via its powershell deployment script, and the functionality of using remote support via web browser is great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Datto RMM provides a robust set of RMM features, excellent dashboards with integration into Datto BCDR and AutoTask - when using multiple services with Kaseya, the product really shines. It is also easy to setup and get going.

Cons:

Lack of third party patch reporting is a major drawback for our organization. We're required to report third party patch reports and have to use another tool to accomplish this.

Reasons for choosing Datto RMM

Features and integrations with kaseya's product stack.

Sergio S.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

High quality and effective onboarding and IT support.

Device management addresses security concerns. Software bundling helps to bring safe software to the users with minimal overhead. The IT onboarding system helps to assign devices and create all the required accounts for new employees, which can be a time consuming process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Datto RMM's mobile device management system seamlessly supports our macOS environment, providing reliable and professional assistance. Their exceptional support complements our onboarding process, enabling us to execute large IT projects efficiently with a small internal team. Datto ensures our IT infrastructure always functions optimally.

Cons:

There is no significant downsides to using Datto RMM. Occasionally, we experience minor delays in support response times during peak periods, but overall, their service remains reliable and effective.

Reasons for switching to Datto RMM

Onboarding new users is more admin friendly in Datto RMM.

Nisarg N.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Very versatile product with value for money

Overall experience with Datoo RMM is amazing. It's completely value for money and their customer support is also very supportive. It's a perfect Device management tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very useful as it has very good remote access related features and it's very easy to handle and use.

Cons:

There was nothing much to not like in Datto but yeah, its remote session works slow on some regions.

Reasons for switching to Datto RMM

Datto had more features and very easy to handle.

Christian K.

Verified reviewer

Computer & Network Security

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2025

Datto RMM. Die Zukunft des Montoring/Deployment Tools

A completely satisfied administrator. Onboarding went extremely well. Every question is answered, and you get help when you need it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

An absolutely awesome tool that is constantly being developed further. I am very satisfied with the product and especially with the fast-responding support

Cons:

Some features could be better designed and displayed in a more consolidated manner. For example, license management when managing multiple products via Datto RMM.

Harrison K.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Datto is a wonderful service.