Everest 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Everest is right for your organization?

Our Compliance Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Everest

5.0

(1)

Pricing

Pricing available upon request

About Everest

Lynk is a cloud-based customer support and complaint management solution that caters to mid-size and large organizations across various industries. It is also available for on-premise deployment.

Everest receives customer complaints and queries via various channels that include email, phone, a company’s website, mobile app and remote call centers. Individual cases can be located by searching Everest with a variety of criteria including date of first contact, current resolution status or customer account number.

The solution also allows for a high degree of process automation, and can be configured to send emails or other notifications based on predetermined triggers. It provides users charting and reporting options, integrated analysis for managing business processes and custom dashboard for specific information.

Everest 7 provides support via phone and email during business hours on weekdays.

Everest Screenshots

Everest Pricing and Plans

Starting price: $150.00

Free Trial

Free Version

Basic

$150.00

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Everest Features

Popular features found in Compliance
Access Controls/Permissions
Archiving & Retention
Audit Trail
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Monitoring
Regulatory Reporting
Risk Management
Training Management
Version Control
More features of Everest
Activity Dashboard
Alerts/Escalation
API
Audit Management
Canned Responses
Case Management
Compliance Tracking
Customer Complaint Tracking
Customer Service Analytics
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Email Templates
Feedback Management
ISO Compliance
Issue Management
Issue Tracking
Quality Assurance
Real-Time Reporting
Reminders
Reporting & Statistics
Routing
Search
SSL Security
Support Ticket Management
Support Ticket Tracking
Ticket Management
Workflow Management

Everest Integrations

Microsoft Excel

Everest User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Customer support

5.0

Have you used Everest and would like to share your experience with others?

Danielle A.

Used unspecified for unspecified

Review source

Reviewed March 2016

Very easy to use, allows for multiple levels of entry and reporting, great customer support!

I use this everyday to log my customer complaints and assign action owners to resolve. I like that we can have a number of users and can assign different levels of access. I like being able to email out and include attachments. Having the ability to run multiple Excel reports is a great feature. We have several Managers that can go in a pull out their specific data. Any cons or issues that we have had were resolved by the Everest group in a very timely manner. We are very happy with the program and the customer support provided. Thanks!

Ratings Breakdown

Ease of use

Customer support

Showing 1 - 1 of 1 Reviews