RAY 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

RAY

4.9

(10)

Pricing

Starting at $49.00 per month

About RAY

RAY provides marketing teams with digital tools to increase their presence on search engines, like Google and Bing Search. Organizations can increase their visibility online and allow customers to market them on their behalf. Furthermore, the client reviews and swift notifications sent to the company's staff to comment on them build trust in the prospective customers. It also increases repeat business from satisfied customers.

The platform provides enterprises with an activity dashboard to view and track workflows and monitor their brand performance. Corporation administrators can audit customer services to see their customer experience across their business operations and customer service. Additionally, RAY provides analytics and reports on bad reviews and segments them into specific functions or products. It also enables companies to conduct polls and surveys to find solutions corresponding to customer needs.

RAY Screenshots

RAY Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Basic

$49.00

per user, per month

No plan information available

Professional

$99.00

per feature

No plan information available

Premium

$149.00

per feature

No plan information available

Confused about pricing? We've got you covered.

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RAY Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of RAY
Activity Dashboard
Activity Tracking
API
Campaign Management
CRM
Customer Database
Customer Experience Management
Customer Profiles
Customer Segmentation
Customer Surveys
Dashboard
Gamification
Keyword Tracking
Mobile Survey
Monitoring
Multi-Language
Multi-Location
Negative Feedback Management
NPS Survey Structure
Offline Response Collection
Real-Time Notifications
Reporting/Analytics
Response Management
Review Monitoring
Review Notification
Review Request
Review Sharing
Sentiment Analysis
SMS Messaging
Social Media Integration
Social Sharing
Surveys & Feedback
Text Analysis
Visual Analytics

RAY User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

10%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.8

Have you used RAY and would like to share your experience with others?

Melina B.

Verified reviewer

Food & Beverages

51-200 employees

Used weekly for less than 6 months

Reviewed May 2025

Excelente y eficiente

Es excelente, desde la buena predisposición y su amplio conocimiento en el área. Hasta las presentaciones y eficiencia en el manejo de las marcas.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

La información representada en el dashboard y [contenido sensible oculto] es excelente como asesor de cuentas, manejando todo, en las presentaciones y la predisposición inmediata en cualquier consulta.

Cons:

No tener una herramienta de reporte automático de reviews para reviews de 1 estrella sin comentarios.

Briggit C.

Verified reviewer

Food & Beverages

11-50 employees

Used monthly for less than 2 years

Reviewed May 2024

Evalución Ray

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

El alcance que puedo tener armando campañas

Cons:

Siento que no es muy facil para aprender

Fernando M.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Reviewed February 2024

Un servico rapido y agil

Muy buena. Las actualizaciones, realemnte cumple con mis expectativas como Gerente.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Que los clientes pueden hacer reseñas y nos llegan inmediatamente, la getion con graficos y comparaciones periodicas segun periodos, lo facil de entender.

Cons:

Nada, es realmente efectivo, y agil. Solo lo utilizo para mantener reporte y control de reseñas.

Florencia E.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Reviewed November 2023

Super satisfechos con el servicio

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Me ayudo a centralizar las reseñas de mi negocio y automatizar las respuestas a esas reseñas. Con la nueva funcionalidad de sentimiento me ayudó a detectar imperfecciones en el servicio ofrecido. Pudimos definir palabras claves y me da un % del sentimiento hacia esa palabra. Si es positivo, o negativo. Permite tambien identificar el % que representa a cada sucursal.

Cons:

Se podría sumar un poco mas de personalización al portal de captación de datos. Pero ya ha sido reportado y el equipo están trabajando en la actualizacion.

Gonzalo C.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 12 months

Reviewed January 2024

El uso de Ray en Temple cerveza

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

La gestión de campañas y la posibilidad de exportar reseñas.

Cons:

El análisis de sentimientos. Debería poder exportarse y sus gráficos presentarse de forma más legibles.

Lourdes S.

Verified reviewer

Government Administration

10000+ employees

Used daily for less than 12 months

Reviewed November 2023

Excelente herramienta para gestionar el trabajo

Lo utilizo hace un año de forma diaria y la realidad es que es muy util, facil de usar y satisfactoria a las tareas que se nos asignan, y por lo tanto, trae orden y control sobre la gestión del negocio.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lo que más me gustó es el fácil manejo del programa y lo simple que es organizar todo mediante el mismo.

Cons:

A veces se buggea, pero despues de reiniciar el programa, funciona bien.

Cesar C.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Reviewed January 2024

contento por haber encontrado esta herramienta

para mi que no estaba muy relacioanado con esta area de la empresa me resulta una herramienta muy practica y siempre busco utilizarla mas y aprovechar al maximo cada herramienta que brinda

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

la practicidad de utilizarla, todas sus herramientas son practicas y sus graficos faciles de leer

Cons:

en todo este tiempo no encontre alguna desventaja, ante cualquier duda habe con atencion al cliente y a respuesta fue casi inmediata

Rodrigo S.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Reviewed November 2023

Herramienta imprescindible para tu negocio

Es buena pero estoy trabajando para poder armar un equipo que se ocupe de utilizar la herramienta más eficientemente.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Su automatización y facilidad en su usabilidad.

Cons:

Si o si requiere que alguien de la empresa esté abocado a la plataforma para sacarle real provecho.

Elian G.

Verified reviewer

Sports

1001-5000 employees

Used daily for less than 6 months

Reviewed February 2024

buen servicioo

me gusta mucho por que me puedo organizar con los contactos y puedo gestionar las ventas con exito

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

la facilidad de poder generar contactos y poder llevar un control de los mismos, tambien es una buena herramienta para un vendedor

Cons:

no tener un acceso rapido a las tareas que se estan venciendo, con tener notificaciones en ese aspecto, pero no dejo de insistir que es un buen producto

YESICA VALERIA V.

Verified reviewer

Sports

201-500 employees

Used daily for less than 6 months

Reviewed December 2023

RESEÑA YESICA VIVAS