Audit Manager 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Audit Manager

4.4

(16)

Pricing

Starting at $500.00 per month

About Audit Manager

Audit Manager is a cloud-based medical auditing solution that helps businesses of all sizes in the healthcare industry audit software, achieve compliance, and manage licenses.

Key features include reporting, risk adjustment, customizable templates, audit coders, education modules, audit management, E/M calculator, and more. It enables users to evaluate the financial impact and minimize denials, customize audit templates to include the organization's standards, and access audit tools, assignments, reports, or training through multiple devices.
Users can automatically calculate EM codes with the built-in calculator.

It also helps organizations capture and create clean, professional reports on every aspect of any completed audit and ensure consistent language across audit staff by creating customized audit findings, recommendations, and comment templates.

Audit Manager Screenshots

Audit Manager Pricing and Plans

Starting price: $500.00 per month

Free Trial

Free Version

Basic

$500.00

flat rate, per month

No plan information available

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Audit Manager Features

Popular features found in Audit
Alerts/Notifications
Audit Trail
Corrective and Preventive Actions (CAPA)
Dashboard
Document Management
Document Storage
Forms Management
Inspection Management
Issue Management
Risk Assessment
Task Management
Workflow Management
More features of Audit Manager
Activity Dashboard
Activity Tracking
Audit Planning
Compliance Management
Customizable Templates
Reporting & Statistics
Risk Alerts
Status Tracking

Audit Manager User Reviews

Overall Rating

4.4

Ratings Breakdown

56%

31%

Secondary Ratings

Ease of Use

4.3

Value for money

3.9

Customer support

4.6

Functionality

4.1

Have you used Audit Manager and would like to share your experience with others?

Tiffany G.

Verified reviewer

Insurance

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Audit Manager Review

Overall I really like Audit Manager and I am a return customer. No system out there is perfect but this one is almost there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Audit Manager is fairly easy to use once you get to know the system. I like that as an administrator I can see the status of all projects. It is very easy to create the projects and upload the supporting elements. Implementation is very easy and quick, and all of my staff got started right away. Customization is amazing. the Healthicity staff is amazing and very knowledgeable in their field.

Cons:

We have found that we have to double enter items in order for them to be captured. We really wish thing could be captured during the first step in the review instead of having to re-enter at the end. The screens take a little time to load and the number of times you have to click on save becomes tedious and thing do get lost. Customizing to capture elements for reporting purposes when the data is already available is causing double work on the staff and possible human error.

Reasons for choosing Audit Manager

I choose Audit Manager because of my past experience with the system and because I knew the staff works so hard to find solutions that work for us.

BRENDA H.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 2 years

Reviewed September 2020

Healthicity Audit Manager

Excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it can be customized in a multitude of ways. You can customize both audit settings and report settings. It also has short webinar modules for training on provider issues.

Cons:

I am unable to import all fields of reports from Cerner to match all fields that I utilize for audits.

Reasons for choosing Audit Manager

It works well for professional fee auditing in a clinic and outpatient setting.

Leilani A.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed February 2023

Terrible and slow Integration/Claims Connect

Training and support team are available however having them as a middle person for integration is frustrating.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Robust reporting, Training Team and Customer Support are awesome

Cons:

My team have been using Audit Manager to perform physician audits since September however the integration/claims connect still is not complete. We've been paying for this feature and haven't benefited by it. In addition, a significant request to add charge and payment, since we were told adding and maintaining payers FS would be cumbersome and resulted to refer to the Medicare FS, required an upgrade with an additional cost. Our organization uses financial compliance accuracy to benchmark our audits, this is a deal breaker as we are not changing our current method.

Reasons for choosing Audit Manager

We had 2 reputable options and chose Audit Manager because promise to increase the efficacy of our audits by 40%, less keystrokes and its robust reporting. We've only experienced the difference in reporting.

Reasons for switching to Audit Manager

The system did not meet our department's demand and reporting but package was a fraction of the current plan we have with Healthicity.

Perri L.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

I've been using Audit Manager for 6 years now.

We perform different types of audits, Annual audits, New Provider audits, Compliance Committee audits, Integration Audits, and New Business Analyses. We also perform focused audits depending on the OIG watchlist.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of customization, user-friendly to perform audits. Historical data for a specific provider or group is easy to capture.

Cons:

They got off to a bit of a rocky start in the beginning. At the time, Healthicity didn't have a lot of end-user training for their new clients. Customer service was a little slow. That has been rectified and we receive much faster responses. Ease of contacting support greatly improved.

Reasons for switching to Audit Manager

Audit Manager had more robust features, better reporting, and history capture. Easy to format readable reports for Management.

STEPHANIE S.

Verified reviewer

Insurance

501-1000 employees

Used daily for more than 2 years

Reviewed September 2020

Best Software for Auditing

Overall, after having used other audit software in the market by FAR this is the best one. It's easy to use, flows nicely just like an audit tool and is highly customizable based on how you want to audit. You can make it as easy or as complex as you want.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, compliant, tons of features, customizable, great reporting tools, can audit surgeries, add your own templates. Web Based, free educational tools and webinars to assign to providers!

Cons:

Uploading bulk notes doesn't work well, can't separate out automatically within software. Cannot report out by comments used. (in excel format all the comments are put into 1 cell)

Reasons for choosing Audit Manager

I had switched from Intelicode when I was at a previous company to Audicy (now Audit Manager) and loved it. When I started up my audits at my new employer there was no question as to what software I was going to use. I was very pleased to see they are continuously updating their software to stay current and that education was free!!

Lacy K.

Verified reviewer

Medical Practice

201-500 employees

Used monthly for more than 2 years

Review source

Reviewed February 2023

Healthicity - Audit Manager Review

The program helped organize our new internal audits program/department and got us on the right track for compliance with auditing documentation and coding.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very helpful when it came to organizing audits and seeing what needed done and when. Initially prior to 2021 E/M guideline changes, the program was very helpful in determining overall MDM levels. The software was easy to use and the reports were clear and easy to understand.

Cons:

I don't have any complaints necessarily.

Reasons for choosing Audit Manager

Ease of use, customization abilities and printable reports.

Debby C.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Reviewed September 2020

The Ease of using Audit Manager

Some of the problems that we solved moving from a manual system to Audit Manager was organization of our Documentation audits as well as being able to locate a specific providers audit for a specific year. The reporting process is easy and the provider report is very easy for me to review with the provider.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been using Audit Manager for a little over 5 years and have been extremely happy with the product. The pricing at the time that we were looking for audit software drew our attention. Before this purchase we documentation audits manually with a spreadsheet document but had no way of monitoring or comparing our provider results. This quickly met our needs

Cons:

I cannot think of any cons, AM does everything that we need it to do.

Reasons for choosing Audit Manager

The cost was the reason we selected Audit Manager.

Julia T.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

Audit User

Great product, ease of use, and overall great experience utilizing the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of report generator for tangible results to providers

Cons:

Not too many cons just system is slow at times but that could be due to internet connection or mutiple users at one time.

Cheryl M.

Verified reviewer

Medical Practice

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed February 2023

Why auditors should use Healthicity

We are able to pinpoint issues that the physicians are having & the reports don't lie so the MD's are having to make the correct adjustments. This keeps us compliant with CMS, etc.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The system is easy to add/delete physicians as they come & go. It is also very easy to create an audit with the parameters and assign the MD's & auditor. The audit reports are very helpful, they do all the math for you. Less clicking than MD Audit!

Cons:

Occasionally there are slow downs. After you click to open a claim, you need to click again to add the patient name.

Reasons for switching to Audit Manager

Change of jobs

Kim S.

Verified reviewer

Medical Practice

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed February 2023

I wish the pricing was better