M-Files 2026: Benefits, Features & Pricing
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Wondering if M-Files is right for your organization?
Our Document Management Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
About M-Files
M-Files is a Context-First document management system that uses metadata-driven architecture, workflow automation, and AI to improve visibility, compliance, and efficiency. By organizing information based on what it is rather than where it resides, M-Files reduces manual handling, improves document reliability, and strengthens governance across industry-specific processes.
M-Files is the only document management system native to Microsoft 365. This unified approach brings Microsoft collaboration, Copilot, and Purview governance directly to curated M-Files content, creating a secure, connected environment that protects Microsoft investments while improving productivity and policy-driven consistency.
M-Files Screenshots

M-Files Pricing and Plans
M-Files Base
Pricing available upon request
Plan includes:
- On-Premises Deployment
- Search
- Access From Any Device
- Graphical Workflow Builder
- Version Control
- Microsoft Office Integration
- MS Teams Integration
- Optical Character Recognition (OCR)
M-Files Team
Pricing available upon request
Plan includes:
- Choice of Self-Hosted or Secure Cloud
- Help Center
- Academy
- Advanced Search
- Data Importing
- DocuSign Integration
- Reporting Module
- Standard Support
M-Files Business
Pricing available upon request
Plan includes:
- Document Comparison
- AI Capabilities

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M-Files Features
- Popular features found in Document ManagementAccess Controls/PermissionsArchiving & RetentionCollaboration ToolsCompliance TrackingDocument ClassificationDocument EditingDocument GenerationElectronic SignatureFile ConversionFile SharingThird-Party IntegrationsVersion Control
- More features of M-FilesActivity DashboardActivity TrackingAlerts/NotificationsAPIApproval Process ControlAudit ManagementAudit TrailAuthenticationBusiness Process AutomationBuy Side (Suppliers)CMS IntegrationCompletion TrackingCompliance ManagementConfigurable WorkflowContent ManagementContent Publishing OptionsContract DraftingContract/License ManagementCRMCustomizable TemplatesData Import/ExportData SecurityData VisualizationDigital Asset ManagementDigital SignatureDocument AutomationDocument CaptureDocument ManagementDocument ReviewDocument StorageDocument TemplatesDrag & DropEncryptionFile ManagementFile RecoveryFile TransferFilteringFor Legal ProfessionalsFull Text SearchInformation GovernanceMetadata ManagementMobile AccessOffline AccessOptical Character RecognitionPolicy ManagementPre-built TemplatesProcess/Workflow AutomationQ&A ManagementReal Time SynchronizationRegulatory Intelligence FeedsRegulatory ReportingRemindersRenewal ManagementReporting/AnalyticsReporting & StatisticsRights ManagementRisk ManagementSearch/FilterSecure Data StorageSell Side (Customers)Single Sign OnTask ManagementTeam CollaborationTemplatesWorkflow ConfigurationWorkflow Management
M-Files Integrations
See all 12 integrations
M-Files User Reviews
Overall Rating
4.4
Ratings Breakdown
5
57%
4
30%
3
9%
2
2%
1
1%
Secondary Ratings
Ease of Use
4.2
Value for money
4.3
Customer support
4.2
Functionality
4.4

Ishant S.
Verified reviewer
Computer Software
2-10 employees
Used daily for less than 2 years
Review sourceReviewed September 2025
Streamlined Document & Workflow Management With Great Support
5
At Dishis Technologies (where I worked as CMO), I have personally witnessed how M-Files has transformed the information processing of our teams. Prior to M-Files, the version control and document retrieval was very inefficient and made collaboration slow. Metadata based search and workflow automation now enable us to find files in a flash, keep them compliant and also to make sure that tasks adhere to the correct approvals and run through with no delays. The site has as well enhanced cross departmental co-operation, where marketing, operations, and finance are operating in the same platform. Task monitoring and workflow scheduling offer a transparency effect, and its integration with current tools means that our processes will not be undisrupted significantly. Though the learning curve was experienced initially, the long-term gains, which include time savings, better compliance and increased productivity, undoubtedly outweigh the short term one. M-Files has been a high value investment in our organization given the good customer support and performance that is dependable.
Ratings Breakdown
Reasons for switching to M-Files
We left SharePoint since it provided simple file storage, which it could not match the capabilities of M-Files in terms of document control, metadata-based searching and compliance-oriented capabilities. M-Files was more customizable, automated workflow, and secure, and was found to be more appropriate to our expanded organizational requirements at Dishis Technologies.
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Jim G.
Verified reviewer
Religious Institutions
51-200 employees
Used daily for more than 2 years
Reviewed October 2025
Comprehensive product that can meet all requirements
5
We use it to digitize and automate document processes - for example, for incoming invoices, contract management and archiving. This central, structured filing system saves time, reduces media disruption and supports cross-location collaboration.
Ratings Breakdown
Reasons for switching to M-Files
The customer support abandoned us at the implementation phase which paralyzed our plans to fully adopt it.
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Airlines/ Aviation
11-50 employees
Used daily for more than 2 years
Review sourceReviewed July 2025
A good tool
3
It's an excellent tool. It can't be overwhelming to start with, but if you stick with it, it becomes second nature.
Ratings Breakdown
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khutso andy m.
Verified reviewer
Computer Software
11-50 employees
Used weekly for less than 2 years
Reviewed October 2025
Metadata-Driven DMS That Makes Content Easy to Find and Govern
5
M-Files has been a reliable, metadata-first platform that dramatically improves how we find, govern, and collaborate on content. Search and dynamic views surface the right document and version in seconds, while no-code workflows standardized approvals and cut manual follow-ups. Integration with Microsoft 365/Teams reduced duplicate storage and made co-authoring seamless. Security, audit trails, and retention policies strengthened our compliance posture. The trade-offs are mostly operational: designing fine-grained permissions takes care, very large vaults need performance tuning, and advanced admin work benefits from training. Overall, M-Files delivered measurable gains in productivity, quality, and audit readiness at a sensible total cost.
Ratings Breakdown
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Tushar B.
Verified reviewer
Information Technology and Services
201-500 employees
Used daily for less than 2 years
Reviewed September 2025
Reliable and Efficient Document Management with Great Features.
5
I have had a pleasant experience with M-Files. It has largely enhanced the smooth running, organization, and teamwork of our group with documents. The automated workflows and metadata-based system have facilitated tasks to be more efficient and fast whereas the permission controls have been used to secure data. It may also require time before new users become accustomed to its advanced features and the pricing is a factor that is a little more expensive but the benefits in productivity and organization are far much better than these disadvantages. I would suggest it to the teams which require a stable and efficient document management system.
Ratings Breakdown
Reasons for switching to M-Files
Our information sharing was enhanced by switching to M-Files using Confluence which grew to be ineffective as we needed to manage our documents better and lower the chances of document mismanagement. The metadata in m-files is more organized, more secure and has more search features hence it is simpler to manage, track and collaborate on documents by our team efficiently.
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Dana S.
Verified reviewer
Law Practice
11-50 employees
Used daily for more than 2 years
Reviewed September 2025
Sensational solution for SPO
4
Lost documents are a thing of the past: thanks to the powerful DMS, our customers can find any document within seconds - regardless of the folder or archive it's in. Thanks to continuous updates and modern web interfaces, our customers remain permanently flexible and can implement new requirements immediately.
Ratings Breakdown
Reasons for choosing M-Files
The storage space on a free account for Box was a bit low which was my major concern.
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Kelvin W.
Verified reviewer
Civic & Social Organization
2-10 employees
Used daily for more than 2 years
Reviewed September 2025
With M-Files, users can store and synchronize files or documents online.
4
Using M-Files was the simplest and most cost-effective solution. Once it is setup, it's easy to use and completely sufficient for our day to day operations.
Ratings Breakdown
Reasons for switching to M-Files
I didn't not like how confusing some of the folders were for OneDrive. The storage limit was also a problem.
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Kamala B.
Verified reviewer
Information Technology and Services
11-50 employees
Used daily for more than 2 years
Reviewed December 2024
A Truly Exceptional and Solid Document Management Software.
5
M-Files enhances compliance of documents.It is simple to access documents anytime across multiple devices.
Ratings Breakdown
Reasons for switching to M-Files
Getting started with M-Files is quite easier and faster compared to it's alternatives. Again, M-Files offers a variety of features and functionalities.
Vendor Response
Thank you, Kamala, for your wonderful review and for sharing your experience with M-Files! We're thrilled to hear that the intuitive interface, powerful search capabilities, and efficient document management features have made such a positive impact on your workflow. Secure and fast document sharing, along with seamless access across devices, are exactly the kind of benefits we aim to deliver. It's great to know M-Files meets your expectations and that you've found the onboarding process straightforward compared to alternatives. Your feedback reaffirms our commitment to providing a versatile and user-friendly solution. We appreciate your continued trust in M-Files and are here to support you whenever you need assistance. Thank you for being a valued user! 😊
Replied January 2025
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Vishwajeet K.
Verified reviewer
E-Learning
51-200 employees
Used daily for less than 2 years
Reviewed December 2024
M-files - A life saver solution for corporates.
5
It's just wow, looks like a charm, can transfer a load in no time.
Ratings Breakdown
Reasons for switching to M-Files
Privacy concerns and risk of getting a data breach.
Vendor Response
Thank you, Vishwajeet, for your fantastic feedback! We're thrilled to hear that M-Files has been a “life saver solution” for you and your team. It’s great to know you’re enjoying the stable performance, user-friendly interface, and secure handling of documents. Your suggestion regarding integration with other drives is valuable, and we’re always looking for ways to enhance efficiency for our users. M-Files is designed to ensure data privacy and security, so we’re glad it’s meeting your expectations and addressing concerns you faced with other tools. We appreciate you choosing M-Files and look forward to supporting your continued success! If you ever need assistance or have further suggestions, don’t hesitate to reach out. 😊
Replied December 2024
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Muddassar I.
Verified reviewer
Information Technology and Services
201-500 employees
Used daily for more than 2 years
Reviewed December 2024
Best In Class ECM
5
Its fantastic, easy to use and easy to manage.
Ratings Breakdown
Reasons for switching to M-Files
Other products were very costly and also we were looking for the solution which user cam adopt immediately.
Vendor Response
Thank you, Muddassar, for sharing your experience with M-Files! We’re delighted to hear that features like our AI functionality, M-Files Aino, and the Intelligent Metadata Layer have stood out for you. These innovations are designed to make searching and interacting with documents across repositories seamless and efficient, and it's great to see them delivering value for you. We appreciate your feedback regarding built-in reports and widget support for M-Files Web—this is invaluable as we continue to refine and improve the platform. It’s wonderful to know that M-Files has proven to be a cost-effective, user-friendly solution compared to alternatives like SharePoint and IBM FileNet. Thank you for your trust in M-Files! If there’s anything we can assist with to further enhance your experience, please don’t hesitate to reach out.
Replied December 2024
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