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M-Files

M-Files 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

M-Files
M-Files
4.4
(272)
FrontRunner 2026

Pricing

Pricing available upon request

About M-Files

M-Files is a Context-First document management system that uses metadata-driven architecture, workflow automation, and AI to improve visibility, compliance, and efficiency. By organizing information based on what it is rather than where it resides, M-Files reduces manual handling, improves document reliability, and strengthens governance across industry-specific processes.

M-Files is the only document management system native to Microsoft 365. This unified approach brings Microsoft collaboration, Copilot, and Purview governance directly to curated M-Files content, creating a secure, connected environment that protects Microsoft investments while improving productivity and policy-driven consistency.

M-Files Screenshots

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M-Files Pricing and Plans

Free Trial
Free Version

M-Files Base

Pricing available upon request

Plan includes:

  • On-Premises Deployment
  • Search
  • Access From Any Device
  • Graphical Workflow Builder
  • Version Control
  • Microsoft Office Integration
  • MS Teams Integration
  • Optical Character Recognition (OCR)

M-Files Team

Pricing available upon request

Plan includes:

  • Choice of Self-Hosted or Secure Cloud
  • Help Center
  • Academy
  • Advanced Search
  • Data Importing
  • DocuSign Integration
  • Reporting Module
  • Standard Support

M-Files Business

Pricing available upon request

Plan includes:

  • Document Comparison
  • AI Capabilities
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M-Files Features

  • Popular features found in Document Management
    Access Controls/Permissions
    Archiving & Retention
    Collaboration Tools
    Compliance Tracking
    Document Classification
    Document Editing
    Document Generation
    Electronic Signature
    File Conversion
    File Sharing
    Third-Party Integrations
    Version Control
  • More features of M-Files
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Approval Process Control
    Audit Management
    Audit Trail
    Authentication
    Business Process Automation
    Buy Side (Suppliers)
    CMS Integration
    Completion Tracking
    Compliance Management
    Configurable Workflow
    Content Management
    Content Publishing Options
    Contract Drafting
    Contract/License Management
    CRM
    Customizable Templates
    Data Import/Export
    Data Security
    Data Visualization
    Digital Asset Management
    Digital Signature
    Document Automation
    Document Capture
    Document Management
    Document Review
    Document Storage
    Document Templates
    Drag & Drop
    Encryption
    File Management
    File Recovery
    File Transfer
    Filtering
    For Legal Professionals
    Full Text Search
    Information Governance
    Metadata Management
    Mobile Access
    Offline Access
    Optical Character Recognition
    Policy Management
    Pre-built Templates
    Process/Workflow Automation
    Q&A Management
    Real Time Synchronization
    Regulatory Intelligence Feeds
    Regulatory Reporting
    Reminders
    Renewal Management
    Reporting/Analytics
    Reporting & Statistics
    Rights Management
    Risk Management
    Search/Filter
    Secure Data Storage
    Sell Side (Customers)
    Single Sign On
    Task Management
    Team Collaboration
    Templates
    Workflow Configuration
    Workflow Management

M-Files Integrations

Microsoft 365
Microsoft 365
Docusign
Docusign
Microsoft Outlook
Microsoft Outlook
Microsoft SharePoint
Microsoft SharePoint
Salesforce Sales Cloud
Salesforce Sales Cloud
Microsoft Azure
Microsoft Azure

See all 12 integrations

M-Files User Reviews

Overall Rating

4.4

Ratings Breakdown

5

57%

4

30%

3

9%

2

2%

1

1%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.2

Functionality

4.4

Ishant's profile

Ishant S.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Streamlined Document & Workflow Management With Great Support

5

At Dishis Technologies (where I worked as CMO), I have personally witnessed how M-Files has transformed the information processing of our teams. Prior to M-Files, the version control and document retrieval was very inefficient and made collaboration slow. Metadata based search and workflow automation now enable us to find files in a flash, keep them compliant and also to make sure that tasks adhere to the correct approvals and run through with no delays. The site has as well enhanced cross departmental co-operation, where marketing, operations, and finance are operating in the same platform. Task monitoring and workflow scheduling offer a transparency effect, and its integration with current tools means that our processes will not be undisrupted significantly. Though the learning curve was experienced initially, the long-term gains, which include time savings, better compliance and increased productivity, undoubtedly outweigh the short term one. M-Files has been a high value investment in our organization given the good customer support and performance that is dependable.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
M-Files gives superior document management features that are based on metadata search and as such, finding a file is simple. Its automation of the workflow enhances teamwork, and the speed and reliability of the system increases productivity on a daily basis. Whenever a customer needs any help, the customer care is quick to respond to them.
Cons:
The platform will need the user to undergo a little initial training to maximize its features, as well as, some advanced customizations might require technical help.

Reasons for switching to M-Files

We left SharePoint since it provided simple file storage, which it could not match the capabilities of M-Files in terms of document control, metadata-based searching and compliance-oriented capabilities. M-Files was more customizable, automated workflow, and secure, and was found to be more appropriate to our expanded organizational requirements at Dishis Technologies.

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JG

Jim G.

Verified reviewer

Religious Institutions

51-200 employees

Used daily for more than 2 years

Reviewed October 2025

Comprehensive product that can meet all requirements

5

We use it to digitize and automate document processes - for example, for incoming invoices, contract management and archiving. This central, structured filing system saves time, reduces media disruption and supports cross-location collaboration.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
The product has a modern interface that runs on all platforms. Integration with common standard software is excellent. Support is competent. The variety of options I have for storing documents. The systems supported (not just SAP). The intuitive use of the program-both filing and searching.
Cons:
A bumpy start has improved over time. Potential still exists. I am a satisfied user and administrator.

Reasons for switching to M-Files

The customer support abandoned us at the implementation phase which paralyzed our plans to fully adopt it.

Read More

VR

Verified
Reviewer

Airlines/ Aviation

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

A good tool

3

It's an excellent tool. It can't be overwhelming to start with, but if you stick with it, it becomes second nature.

Ratings Breakdown

3
Ease of use
Previously 2
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
File management,.once you get over the learning curve, is great. The use of metadata makes searching a breeze.
Cons:
It's a steep learning curve. You real need an in house champion to make it work. Training is available thankfully.

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km

khutso andy m.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 2 years

Reviewed October 2025

Metadata-Driven DMS That Makes Content Easy to Find and Govern

5

M-Files has been a reliable, metadata-first platform that dramatically improves how we find, govern, and collaborate on content. Search and dynamic views surface the right document and version in seconds, while no-code workflows standardized approvals and cut manual follow-ups. Integration with Microsoft 365/Teams reduced duplicate storage and made co-authoring seamless. Security, audit trails, and retention policies strengthened our compliance posture. The trade-offs are mostly operational: designing fine-grained permissions takes care, very large vaults need performance tuning, and advanced admin work benefits from training. Overall, M-Files delivered measurable gains in productivity, quality, and audit readiness at a sensible total cost.

Ratings Breakdown

3
Ease of use
5
Value for money
4
Functionality
icon
Pros:
Metadata-driven filing (find by what it is, not where it’s stored). Fast search & dynamic views with full-text + metadata filters. Strong version control (check-in/out, history, single source of truth). No-code workflows & reminders that speed up approvals and reduce errors. Tight Microsoft 365/Teams integration without duplicate copies. Granular security & audit trails for compliance and governance. e-Sign support and traceability for regulated processes. APIs/extensibility to connect ERP/CRM/LOB systems.
Cons:
Complex permissions at scale can be time-consuming to design/audit. Performance can dip on very large vaults without tuning/archiving. Admin learning curve for advanced metadata/workflow design. UI consistency varies between desktop, web, and mobile clients. Occasional sync/refresh delays across clients under heavy use. Limited built-in analytics (often pair with BI for rich reporting).

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TB

Tushar B.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 2 years

Reviewed September 2025

Reliable and Efficient Document Management with Great Features.

5

I have had a pleasant experience with M-Files. It has largely enhanced the smooth running, organization, and teamwork of our group with documents. The automated workflows and metadata-based system have facilitated tasks to be more efficient and fast whereas the permission controls have been used to secure data. It may also require time before new users become accustomed to its advanced features and the pricing is a factor that is a little more expensive but the benefits in productivity and organization are far much better than these disadvantages. I would suggest it to the teams which require a stable and efficient document management system.

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
I preferred the most the efficiency with which M-Files manages documents by metadata rather than folders. This makes file searching and retrieving very rapid and precise. The spreadsheet functions that are automated like the version control and the workflows have assisted in streamlining processes and saved us time as well as the errors. Moreover, the user-friendly interface and the safe permissions allow easy and carefree collaboration in terms of the platform. With such features, our team has become significantly more productive and managed its data.
Cons:
The major limitation that I came across is that the learning curve may be very high to the new users, particularly on how to establish the workflows and also tagging metadata with the metadata tagging tool. Certain higher capabilities need further instructions or practice to use. In addition, its prices are also more expensive than other document management tools, which others may consider an issue when it comes to small groups or businesses with a tight budget. The experience could be even improved by several more tutorials or onboarding materials.

Reasons for switching to M-Files

Our information sharing was enhanced by switching to M-Files using Confluence which grew to be ineffective as we needed to manage our documents better and lower the chances of document mismanagement. The metadata in m-files is more organized, more secure and has more search features hence it is simpler to manage, track and collaborate on documents by our team efficiently.

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DS

Dana S.

Verified reviewer

Law Practice

11-50 employees

Used daily for more than 2 years

Reviewed September 2025

Sensational solution for SPO

4

Lost documents are a thing of the past: thanks to the powerful DMS, our customers can find any document within seconds - regardless of the folder or archive it's in. Thanks to continuous updates and modern web interfaces, our customers remain permanently flexible and can implement new requirements immediately.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The simple integration with Microsoft SharePoint Online provides businesses us with quick and easy access to the software. It also works seamlessly with the SharePoint app on mobile devices. Its unique selling point remains the network drive, which other products don't offer. The team behind M-Files is very innovative and hasn't stood still. Its reliability and security ensures that important business processes never come to a standstill.
Cons:
Everything I didn't like was resolved with fixes in the new version. Thanks to close contact with support, these issues were quickly resolved.

Reasons for choosing M-Files

The storage space on a free account for Box was a bit low which was my major concern.

Read More

KW

Kelvin W.

Verified reviewer

Civic & Social Organization

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

With M-Files, users can store and synchronize files or documents online.

4

Using M-Files was the simplest and most cost-effective solution. Once it is setup, it's easy to use and completely sufficient for our day to day operations.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
Seamless integration enables smooth and hassle-free collaboration. It makes it easy to edit and share files. Allows users to securely and easily share files and folders with others both internally and externally. I also like using the automated file backup features: documents, images and presentations are saved as they're being edited. The ability to share folders with specific teams/departments is also useful for us.
Cons:
Sometimes M-Files can't save a file properly, for example, if the internet connection is temporarily unstable. Fortunately, it then creates a second version of the document instead of automatically overwriting another user's version.

Reasons for switching to M-Files

I didn't not like how confusing some of the folders were for OneDrive. The storage limit was also a problem.

Read More

KB

Kamala B.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Reviewed December 2024

A Truly Exceptional and Solid Document Management Software.

5

M-Files enhances compliance of documents.It is simple to access documents anytime across multiple devices.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
M-Files comes with an intuitive and user-friendly interface that makes it easy to use and navigate. M-Files powerful search feature allows me to find files and documents quickly. It is simple to manage documents more efficiently using M-Files. Finally, I can easily share documents faster and securely using M-Files.
Cons:
M-Files meets all my document management expectations thus I lack anything in particular to dislike.

Reasons for switching to M-Files

Getting started with M-Files is quite easier and faster compared to it's alternatives. Again, M-Files offers a variety of features and functionalities.

Vendor Response

Thank you, Kamala, for your wonderful review and for sharing your experience with M-Files! We're thrilled to hear that the intuitive interface, powerful search capabilities, and efficient document management features have made such a positive impact on your workflow. Secure and fast document sharing, along with seamless access across devices, are exactly the kind of benefits we aim to deliver. It's great to know M-Files meets your expectations and that you've found the onboarding process straightforward compared to alternatives. Your feedback reaffirms our commitment to providing a versatile and user-friendly solution. We appreciate your continued trust in M-Files and are here to support you whenever you need assistance. Thank you for being a valued user! 😊

Replied January 2025

Read More

Vishwajeet's profile

Vishwajeet K.

Verified reviewer

E-Learning

51-200 employees

Used daily for less than 2 years

Reviewed December 2024

M-files - A life saver solution for corporates.

5

It's just wow, looks like a charm, can transfer a load in no time.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy and stable network handling with awesome UI.
Cons:
No cons as such, it can be integrated with some other drives to save time while transferring data online.

Reasons for switching to M-Files

Privacy concerns and risk of getting a data breach.

Vendor Response

Thank you, Vishwajeet, for your fantastic feedback! We're thrilled to hear that M-Files has been a “life saver solution” for you and your team. It’s great to know you’re enjoying the stable performance, user-friendly interface, and secure handling of documents. Your suggestion regarding integration with other drives is valuable, and we’re always looking for ways to enhance efficiency for our users. M-Files is designed to ensure data privacy and security, so we’re glad it’s meeting your expectations and addressing concerns you faced with other tools. We appreciate you choosing M-Files and look forward to supporting your continued success! If you ever need assistance or have further suggestions, don’t hesitate to reach out. 😊

Replied December 2024

Read More

MI

Muddassar I.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Reviewed December 2024

Best In Class ECM

5

Its fantastic, easy to use and easy to manage.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I like two features of M-Files.. 1- AINO (Chat with the document) 2- IML (Intelligent Metadata Layer) to search the documentsn other repositories with leaving the interface of M-Files.
Cons:
There should be built-in reports and M-Files web and should support the widgets like M-Files Hubshare

Reasons for switching to M-Files

Other products were very costly and also we were looking for the solution which user cam adopt immediately.

Vendor Response

Thank you, Muddassar, for sharing your experience with M-Files! We’re delighted to hear that features like our AI functionality, M-Files Aino, and the Intelligent Metadata Layer have stood out for you. These innovations are designed to make searching and interacting with documents across repositories seamless and efficient, and it's great to see them delivering value for you. We appreciate your feedback regarding built-in reports and widget support for M-Files Web—this is invaluable as we continue to refine and improve the platform. It’s wonderful to know that M-Files has proven to be a cost-effective, user-friendly solution compared to alternatives like SharePoint and IBM FileNet. Thank you for your trust in M-Files! If there’s anything we can assist with to further enhance your experience, please don’t hesitate to reach out.

Replied December 2024

Read More

Showing 1 - 10 of 272 Reviews

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