RedCap 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

RedCap

4.5

(27)

Pricing

Pricing available upon request

About RedCap

REDCap is a secure web application for building and managing online surveys and databases. It is designed for researchers, clinicians, and other professionals in healthcare and academia who need a flexible, customizable, and compliant tool for data collection and management.

The software offers a range of features. It is fast and allows users to create a production-level database or survey in less than a day. It is also fully customizable, giving users control over shaping their data collection tools. Additionally, REDCap can be installed in various environments to comply with regulatory standards such as HIPAA, 21 CFR Part 11, and FISMA, ensuring data security and integrity.

One key feature of REDCap is its ability to integrate with electronic health records (EHRs). The software can pull structured data into the system from EHRs using the FHIR web service, enabling seamless integration with existing healthcare systems. This functionality enhances data collection and analysis capabilities for researchers and clinicians working with patient data.

RedCap Screenshots

RedCap Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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RedCap Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of RedCap
Alerts/Notifications
API
Audit Trail
Data Security
Mobile Survey
Multi-Language
Multiple Question Types
Offline Response Collection
Reporting/Analytics
Survey Builder

RedCap User Reviews

Overall Rating

4.5

Ratings Breakdown

59%

33%

Secondary Ratings

Ease of Use

4.4

Value for money

4.7

Customer support

4.6

Functionality

4.4

Have you used RedCap and would like to share your experience with others?

Verified

Reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 2 years

Review source

Reviewed July 2023

Research

Overall is a good experience but everytime there is a new bug happening in the codes and logic

Ratings Breakdown

Ease of use

Functionality

Pros:

They provide videos teaching you how to use the platform, it is user-friendly, and it is able to manage a lot of data.

Cons:

Sometimes there are errors in the logic codes that you just cant solve and the error will keep there for ever

Ebaa H.

Verified reviewer

Research

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

RedCap is a good EDC

Great experience. I find it very organized and easy to deal with. I like that thewre are separated logs for medical history, concomitant medications, protocol deviations and Adverse events. each form has multiple separate pages to add all data in an organized matter.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Forms are well shown and the organization of the outline

Cons:

There is no option of reporting any question as missing answer. Leaving spaces blank can cause confusion of whether this is a missing data can not be collected or can be collected but not done in error.

Allison G.

Verified reviewer

Hospital & Health Care

201-500 employees

Used monthly for more than 2 years

Review source

Reviewed March 2025

Could be much better

Ratings Breakdown

Ease of use

Functionality

Pros:

It captures data well. Flexible on the ways you can collect data.

Cons:

It looks outdated, runs much slower compared to other products, and can be difficult to navigate.

Lydia C.

Verified reviewer

Research

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

Great Tool for Data Collection

Overall, I find REDCap easy to use, intuitive when designing projects, and it provides flexibility for data collection.

Ratings Breakdown

Ease of use

Functionality

Pros:

REDCap makes data collection easy. In my work I especially appreciate the option to collect data asynchronously via the mobile app, especially for research assistants working in areas without Wifi or data connectivity.

Cons:

Some functionality is limited in the mobile app which is a con for more complex projects. Our team has sometimes found the data-syncing process to be confusing when multiple users are working on the same project, which necessitated changes to our study flow.

Joshua O.

Verified reviewer

Information Technology and Services

201-500 employees

Used monthly for less than 2 years

Review source

Reviewed May 2024

Easy deployment of redcap

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Redcap is always reviewing the version updates to protect the system from vulnerabilities

Cons:

The configurations are easily broken after patch updates

Nishat H.

Verified reviewer

Hospital & Health Care

10000+ employees

Used monthly for less than 2 years

Review source

Reviewed August 2024

Decent Software

It is okay, decent software that could be improved but charges a reasonable price

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's not as expensive as other sites and can be easy to use for non complex trials

Cons:

Often ran into issues on more complex trials

Verified

Reviewer

Research

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

REDCap and Research

I have been using REDCap since 2017 for the purpose of creating surveys to collect data from a variety of populations. It has been growing over the last few years and is constantly trying to improve.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I like that I can create data collection instruments for longitudinal projects or even short-term projects. The development of basic surveys is pretty easy and they even have a bunch of additional modules that can be added such as multilanguage tools, recalculating programs, etc.

Cons:

I don't like the way they output the longitudinal data. It's difficult to categorize. I wish REDCap had some more professional development videos or workshops to teach the new modules that they create.

Naja H.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Online Data Management System/Tool for Large Research Studies

Overall, this is a great application that works well with large datasets, including an assortment of options to be included under each survey response item. It allows for easy deployment through the use of iPads if your study allows for that use. This makes the survey administration extremely easy. Additionally, changes can be made to the surveys very easily.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

What I liked most about this software was that it was extremely easy to use and ultimately did not require much initial training. It was very easy to amend certain surveys and data collection tools, and also very easy to export data in a variety of ways for ease of data analysis.

Cons:

Features that would further improve this software would include a feature that allows for graphical images to be produced based on select data that is highlighted at one particular time.

Ashleigh H.

Verified reviewer

Research

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

Secured the way we work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can track participant visits and see who has entered data if a query was to arise which saves so much time. The export function can specifically export certain data sets making it easy for data analysis. The fact that each form can be locked provides us with an extra layer of protection of our data.

Cons:

It would be good to have an app for iPads or tablets for easy lab use.

Verified

Reviewer

Higher Education

10000+ employees

Used weekly for less than 12 months

Review source

Reviewed August 2022

RedCap for Research Recording Surveys

Overall, RedCap is a respectable survey platform. It is user friendly, and manages and stores data well.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I like that RedCap is very simple to use. It does not have a learning curve for users, and the platform is very straightforward. I use it weekly to track responses related to research interview experiences. I like that you can copy and paste the survey link to distribute the form. The link can be used in many different messaging media, such as text message and email.

Cons:

I wish that there was a better way to create a trigger for links to be sent, or continuous links to be shared on a defined timeline. For example, for this project, we have people completing surveys each time they complete an interview. They can either find the original email or message that contained the link, or I can share the link with them, but I wish that there was a way to preload dates in which the link should be shared, that corresponded with the times in which they are scheduled for interviews, so that it was instantly sent to them as a post-interview form.

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