NPAW Suite 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

NPAW Suite

4.8

(22)

Pricing

Pricing available upon request

About NPAW Suite

NPAW Suite is a comprehensive platform that offers analytics capabilities for streaming services. It provides video, product, ads, publisher and application analytics as well as CDN balancing.

The platform delivers real-time insights with granularity, offering a vendor-independent assessment of quality of experience and quality of service. Users can look at and segment data in real time using unlimited multi-dimensional filtering and over multiple metrics to gain an understanding of content performance, user behavior, and platform performance.

NPAW Suite Screenshots

NPAW Suite Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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NPAW Suite Features

Popular features found in Business Intelligence
Ad hoc Reporting
Benchmarking
Collaboration Tools
Data Connectors
Data Visualization
Key Performance Indicators
Multiple Data Sources
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend/Problem Indicators
More features of NPAW Suite
A/B Testing
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Behavior Tracking
Campaign Tracking
Customer Segmentation
Customizable Branding
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Data Mapping
Data Mining
Data Synchronization
Drag & Drop
Engagement Tracking
Filtering
Interactive Reports
KPI Monitoring
Lead Capture
Machine Learning
Metadata Management
Multi-Channel Data Collection
Multi-Channel Distribution
Natural Language Processing
Product Data Management
Publishing/Sharing
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
ROI Tracking
Search/Filter
Self Service Data Preparation
Third-Party Integrations
Video Streaming
Visual Analytics
Widgets

NPAW Suite Integrations

OpsGenie

PagerDuty

Slack

NPAW Suite User Reviews

Overall Rating

4.8

Ratings Breakdown

82%

18%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.8

Functionality

4.7

Gediminas B.

Verified reviewer

Broadcast Media

51-200 employees

Used daily for less than 2 years

Reviewed February 2025

Simple and flexible product

Experience with NPAW Suite more than satisfied. Suite have everything what you will need to get and use data from OTT platforms. Non technical user finds this tools easy to use and trainings do not take much time until user can work with NPAW Suite independently. Flexibility of NPAW Suite is the key that satisfied all users of tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple and flexible product. You have not overloaded tool with multiple selections, button or not needed information one screen. And to create what you want to see, it is east and simple.

Cons:

Advanced analytics can find some functionalities that are limiting his experience slicing data and doing deeper analysis.

Haroldo R.

Verified reviewer

Broadcast Media

1001-5000 employees

Used weekly for less than 2 years

Reviewed January 2025

NPAW, a powerful, fast and intuitive OTT Analytics Suite

Overall, my experience with NPAW has been excellent. We tested and worked with three other well-known analytics providers available on the market, and NPAW truly stands out. It offers great cost benefit, a wide range of excellent features, and very good support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

NPAW offers a lot of great options for the OTT environment (Live, VOD, and Ads), but what I like the most is the data granularity, filtering options, and support.Data granularity allows us to retrieve information from almost all clients in near real-time (last 1 minute). Filtering provides dozens of different ways to refine data and quickly find what we're looking for—such as viewing all plays, errors, or behaviors for a specific user. The NPAW environment is also very straightforward and intuitive.

Cons:

The things I liked the least are related to dashboard organization and user management permissions. Regarding dashboard organization, it is not possible to automatically arrange dashboards in alphabetical order or easily identify dashboard owners. As for user management, logging in via an email account is not supported—only usernames can be used. Additionally, MFA (Multi-Factor Authentication) would be a desirable feature for security reasons.

Reasons for choosing NPAW Suite

Features, support, ease to dev and integrate with our App and cost benefit.

Reasons for switching to NPAW Suite

Near the expiration of the software contract, we researched the market for existing solutions and found one that exceeded our expectations (NPAW).

Nir K.

Verified reviewer

Broadcast Media

501-1000 employees

Used daily for less than 12 months

Reviewed January 2025

IPBC - Npaw experience

Im very satisfied from my overall experience working with the Npaw suit and the teams.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great technical, cs, and support teams! Highly professional. And extensive data capabilities.

Cons:

The suit still have a few improvements needed for a better user experience.

Reasons for choosing NPAW Suite

Mainly to recieve suitble and better understanding of video analytics data

Jesper B.

Verified reviewer

Broadcast Media

1001-5000 employees

Used daily for more than 2 years

Reviewed January 2025

Head of OTT

Really good and super important tool for us. Using NPAW we detect issues with our service instantly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fast access I get to the data reported by our clients on how their UX is in our streaming service. The ability to drill down into details if needed is amazing!

Cons:

The Formula UI, it's impossible to get it right. Good thing I can ask NPAW support to add a formula directly in the BE!

Reasons for choosing NPAW Suite

NPAW is much more user friendly and a nicer looking tool

Reasons for switching to NPAW Suite

Conviva was a good tool but was too expensive

Per H.

Verified reviewer

Broadcast Media

501-1000 employees

Used daily for more than 2 years

Reviewed January 2025

NPAW provides snappy streaming performance insights that covers it all

NPAW is great and so are the people at NPAW supporting your every need with rapid respons and understanding. We're looking to expand to further products within NPAW suite.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the flexibility and variety that you can dig out almost anything you aiming for with numerous dimensions, metrics and display it in a way that suits you. Really appreciate the long data retention for historical data as well as snappiness of the service in spite all data crunching going on.

Cons:

The threshold for getting started and get right in there could ideally be lower. It takes quite some time and learning before you can start utilizing the power and find what you're looking for from time to time.

Reasons for switching to NPAW Suite

More flexibility with NPAW. More local. Better support

Johannes Selvik T.

Verified reviewer

Media Production

501-1000 employees

Used daily for less than 12 months

Reviewed January 2025

NPAW Suite is an excellent tool for video specialists

At TV 2 Norway, we have used many different tools for the purposes of understanding video playback and troubleshooting. NPAW is the best in terms of detailed data with advanced analysis, flexibility and data retention.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The detailed data on both video playback and advertising, the fine-grained permissions structure and the ability to customize with formulas and other data sources.

Cons:

The UI has a rather steep learning curve, some of the good features are not intuitive

Reasons for choosing NPAW Suite

More features and relatively easy integration, fair pricing

Reasons for switching to NPAW Suite

We needed better data for advertising, and better possibilities for external access and reporting

Sergi G.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2022

Npaw has solved our need for video analytics

My experience is so positive, their support team is fantastic, fast and efficient. We've centraliced all the analytics tool in one suite. They're improving the software constantly with new features. We made some integrations via APPI and was so satisfying, they technical team helps us with all the process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We mainly use the analytics features but we're higlhy interested in the new features incomming of app data or the user map.

Cons:

Sometimes the user experience is not the easiest for unfamiliar people and the spread of DNS is slow.

Reasons for choosing NPAW Suite

They offer all the features we need from different tools in one, the support team and the technical team have been very close and have helped us a lot with the integrations and the onboarding process.

Verified

Reviewer

Sports

201-500 employees

Used daily for more than 2 years

Reviewed March 2025

NPAW review

Great tool for any OTT streaming service if you prioritize quality, user experience, and data-driven decision making.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

* Video Analytics: Deep insights into user behavior, QoE, and content performance, making it an essential tool for optimizing video streaming products. Access to all the data with infinite data visualization possibilities; * Monitoring & Alerts: great real-time capability allowing quick detection and resolution of streaming issues; * Easy to integrate with multiple players/systems: SDKs for pretty much all players in the market constantly being updated to meet latest video world features; * Ability to handle huge load without issues;

Cons:

* Price: Since it has a huge set of features the pricing model can be challenging for small-mid companies; * Learning curve: Some advanced features require time to fully understand and leverage, especially for teams without prior video analytics experience.

Igor R.

Verified reviewer

Sports

201-500 employees

Used weekly for less than 2 years

Reviewed December 2024

More NPAW for 2025!

This year I definitely increase my usage of NPAW so it was a great support for our live operations, also I want give a huge shout out to the team (Jordi, Sara, Michal, Iosu, Till, etc.) for the support since the beginning of the year and to make us see we did the right thing to keep NPAW as a backbone of our video operations after the RFA. They help us to understand better what NPAW can do for us and support us greatly everytime we need it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing about NPAW is how it helped us to improve our video quality experience for our users by supporting us on the issues investigation, and how it provides real-time data so we can act in flag any potential issue, and specially to have an overview of our live video operation so we share with relevant stakeholders in order to make business decisions upon it. I'm also specially excited to see further develpments towards AI features so we can optimised our day to day usage of the platform with faster and clean video analysis

Cons:

The UI can be improved in some aspects so people from outside of the video knowledge can also make use of it. However I'm excited after triying out the new UI that seems more clear and visually appealing :) I know AI solutions has been a big topic for NPAW this year, however is still not as good as I would like to, so I'm really looking forward to see more about NALA and Sentinel addition in 2025