Aptean SouthWare 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Aptean SouthWare

4.6

(5)

Pricing

Pricing available upon request

About Aptean SouthWare

Aptean SouthWare ERP is a flexible, modular enterprise resource planning solution designed for mid-sized to large enterprises. Tailored to fit the unique needs of manufacturing, distribution, and service industries, Aptean SouthWare ERP centralizes operations across financials, service management, inventory control, and CRM. The software’s core modules include:

SQLSync for Real-Time Data Replication: Provides real-time synchronization to MS-SQL, ensuring up-to-date data for reporting and business decisions.
TaskWise for CRM and Task Management: Simplifies customer relationships and task management, offering a unified platform for all customer-related activities.
WorkFlow for Automated Operations: Aptean SouthWare’s WorkFlow feature automates processes, allowing businesses to streamline operations and reduce manual intervention.
Contract Management & Equipment Servicing: Focused on industries with intensive service needs, it automates contract billing, preventive maintenance, and equipment servicing, ensuring high levels of customer satisfaction and asset management.
Warehouse and Inventory Control: With features like multi-bin tracking and integration with shipping interfaces, Sou...

Aptean SouthWare Screenshots

Aptean SouthWare Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Aptean SouthWare Features

Popular features found in Garage Door
Billing & Invoicing
Contract/License Management
Customer Management
Inventory Management
Scheduling
Warranty Tracking
More features of Aptean SouthWare
Dispatch Management
Job Costing
Reminders

Aptean SouthWare User Reviews

Overall Rating

4.6

Ratings Breakdown

60%

40%

Secondary Ratings

Ease of Use

4.2

Value for money

4.6

Customer support

4.6

Functionality

4.8

Have you used Aptean SouthWare and would like to share your experience with others?

Megan G.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Nice Integrated Accounting Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Overall, this program is very useful for our small business. As a company we have been using it for seven years and have a pretty good understanding of how things work. We recently began using the scheduling portion of the program and it has been very helpful for our dispatchers. We also like the fact that all accounting functions are integrated. We enjoy working with the employees at ASG and they are very helpful when we call for assistance.

Cons:

As with any new program, learning how to use it properly takes some time. Some procedures in the program can be complicated/confusing for some of our employees. I also do not think we use the program to its full potential but that's on us.

Joseph H.

Facilities Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Solid Service Industry Software

Good implementation and support afterwards. SouthWare has been very reliable and did not take long to work the bugs from implementation out. SW Users since 2016.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software is geared towards service industry but has excellent point of sale aspects. Perfect for a service ticket based or sales order based environment. Custom reporting is nice to have, all information is available for the end user. End of month processes are quick and easy.

Cons:

Not entire software has been converted to a more graphically friendly interface.

Chris B.

Building Materials

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

10 years running our business with Southware.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Southware is a complete enterprise system. Our customer transactions are handled cradle to grave and we have access to customer and job information at any stage in the process as well as complete history for customers, jobs and inventory. We have continually expanded the amount of resources within Southware that we use and haven't come close to accessing the full capacity of what it offers. Southware has allowed us to run our business tighter with fewer support staff (for AR, AP, inventory)and allowed us to achieve higher quality for our customers and sales numbers throughout our company. ASG as a VAR has had excellent support when we encounter day to day problems and has done a great job focusing this software on the garage door industry specifically.

Cons:

Southware has become relatively easy to implement 'out of the box'. But to get to the real power of the software and having it mesh with your business (or having your business mesh with Southware.) there is a steep learning curve that could be better managed from a support aspect.

James B.

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

Bilt Rite Garage Doors in Columbia SC

The tablet ability is what we really wanted. It makes the process of billing and capturing real time information much more effective.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has powerful accounting functions, tablet capability, and transformation of information through the various platforms.

Cons:

Little quirks you have to learn such as you must always use "allcaps" in order to make the system perform searches effectively. Not a big deal, but you need to learn what the little quirks are.

Sheila G.

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

SouthWare

With the SouthWare software we are saving so much time. We had our IT people do ROI's when deciding whether to purchase or not. SouthWare has far exceeded expectations!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were looking for a solution to handle accounting, CRM, scheduling all in one package and we found it! This software is very robust.

Cons:

This is not really a con, but rather something to be aware of. Because the software is so extensive there is a lot of time devoted to training.

Showing 1 - 5 of 5 Reviews