Postscript 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Postscript

4.7

(9)

Pricing

Starting at $100.00 per month

About Postscript

Postscript is an SMS marketing and sales platform designed for Shopify brands. The platform helps these brands engage with customers through SMS, build strong customer relationships, and drive revenue across the buying experience. Postscript caters to various industries such as fashion and apparel, lifestyle and home, beauty and cosmetics, food and beverage, health and wellness, and fitness and outdoor.

The platform offers AI-powered features to optimize SMS campaigns and drive revenue for brands. This includes tools to train the AI model on a brand's unique voice, test and optimize message variants, and uncover customer insights from SMS sales conversations. Postscript also helps brands stay compliant with SMS regulations and ensures high deliverability of their messages.

In addition, Postscript provides tools to help brands grow their SMS subscriber list, such as onsite opt-in capabilities that can increase list size. The platform also integrates with ecommerce platforms and offers a partner program to help brands leverage additional services and expertise.

Postscript Screenshots

Postscript Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Starter

$0.00

per feature

Plan includes:

Campaigns and Automations
Unlimited Segments
Dedicated Toll-free Number

Growth

$100.00

per month

Plan includes:

Unlimited opt-in Keywords
Live Chat and Email Support

Professional

$500.00

per month

Plan includes:

Enhanced Analytics
Priority Live Chat/Email Support
API Access

Enterprise

Pricing available upon request

Plan includes:

Onboarding Launch Specialist
Send Personalized Messages with Custom Product Recommendations
Priority Live Chat Support

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Postscript Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of Postscript
Activity Tracking
Alerts/Notifications
Automated Responses
Compliance Management
Customer Segmentation
Interaction Tracking
Marketing Automation
Mass Texting
Multi-Campaign
Multi-Language
Open Rate Tracking
SMS Messaging

Postscript Integrations

Omnisend

Black Crow AI

PageFly

Octane AI

Front

Smile.io

See all 33 integrations

Postscript User Reviews

Overall Rating

4.7

Ratings Breakdown

78%

11%

Secondary Ratings

Ease of Use

4.6

Value for money

3.8

Customer support

4.0

Functionality

4.3

Have you used Postscript and would like to share your experience with others?

Verified

Reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2025

Top-notch SMS platform for eCommerce

Great SMS marketing tool with excellent engagement

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Seamless Shopify integration and strong automation.

Cons:

Pricing can be high for growing businesses.

Connor J.

Verified reviewer

Retail

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed October 2022

A decent SMS marketing platform

Overall the experience was so-so, due to average performance other platforms were tested.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the ease of use and quick setup, as well as having a rep to help with questions.

Cons:

The pop-up was a bit limited in the ability to customize.

Reasons for switching to Postscript

To take advantage of their free trial and see how well performance stacked up to the competition.

Sumukh S.

Verified reviewer

Consumer Goods

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed December 2023

One of the worst products and services I've come across with the worst support you'll ever deal with

Absolutely disgusted by their service. I would highly recommend opting for any service but postscript. I have never come across someone who flagrantly commits fraud and overbills you every single month.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not much, most SMS platforms can do the same. They have nothing special.

Cons:

Their customer service is terrible. They will lock you in on long term plans and charge you even if you don't want to use the product. And the worst of all, they charged me even after I unsubscribed from their platform

Anthony K.

Verified reviewer

Retail

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed March 2025

Fully featured service at efficient cost.

Its fine and competitively priced. Does everything the bigger SMS companies does.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its easy to setup campaigns and flows for SMS marketing

Cons:

Little guidance after initial setup. Would have helped optimize things if I had it.

Maria U.

Verified reviewer

Management Consulting

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

A Great Tool For SMS Marketing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Postscript makes marketing easy. It comes with great SMS marketing features and makes mass message sending easy.

Cons:

Postscript is a masterpiece and no issues yet.

Trevor L.

Verified reviewer

Consumer Electronics

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

Great product - highly suggest if using Gorgias

I think they are a fantastic company and I would definitely be using them if they had a better 1:1 conversation UI on their platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and one of the cheaper options on the market. They have fantastic integrations as well which makes it easy to work with other marketing platforms out there.

Cons:

Our business requires a lot of 1:1 conversations and the UI they have on their platform to have a conversation isn't ideal. If we had Gorgias it would be much better but we use Zendesk.

Reasons for choosing Postscript

It was cheap and offered great integrations

Aicel T.

Verified reviewer

Outsourcing/ Offshoring

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed February 2023

Postscript

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Postscript is very user-friendly and their functions are easy to set up and customize. We haven’t had any issues with text marketing and will continue using it.

Cons:

Just wish we had the option to opt in customers if they’ve opted out in that moment.

Verified

Reviewer

Consumer Goods

11-50 employees

Used weekly for free trial

Review source

Reviewed January 2022

A great tool for SMS marketing