Hoory 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hoory

5.0

(3)

Pricing

Starting at $6.00 per month

About Hoory

Hoory is a conversational AI platform that automates customer support processes and helps businesses streamline and manage customer requests at scale. The platform serves a wide range of industries that require efficient customer support, such as e-commerce, software-as-a-service, and customer service-oriented businesses.

The platform offers several key features to enhance customer support operations. It provides an omni-channel inbox that centralizes user interactions across multiple channels, enabling businesses to reach more customers. Hoory also features automation capabilities, allowing users to define rules and execute automated tasks to improve workflow. Additionally, the platform includes a macro feature that enables users to build personalized action sequences and execute them with a single click.

Hoory's knowledge-based AI assistant can handle high-volume queries and ensure quick resolutions, leveraging AI-powered responses. The rule-based AI assistant is designed to guide users through personalized interactions by following a structured approach using dynamic flow charts. These AI-driven capabilities empower businesses to deliver efficient and personalized customer sup...

Hoory Screenshots

Hoory Pricing and Plans

Starting price: $6.00 per month

Free Trial

Free Version

Personal

$6.00

per user, per month

Plan includes:

3 Shared Inboxes
1 AI Assistant
Contact Management
Agent Roles, Private Notes, Email Notifications, and more

Startup

$16.00

per user, per month

Plan includes:

Everything in Personal Plan
5 Shared Inboxes
2 AI Assistants
Help Center
Multilingual Support

Team

$26.00

per user, per month

Plan includes:

Everything in Startup Plan
8 Shared Inboxes
5 AI Assistants

Business

$42.00

per user, per month

Plan includes:

Everything in Team Plan
12 Shared Inboxes
8 AI Assistants

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Hoory Features

Popular features found in Chatbot
AI/Machine Learning
Automated Responses
Chatbot
Code-free Development
Customer Support
For Sales/Marketing
Natural Language Processing
Pre-Configured Bot
Query Suggestions
More features of Hoory
Activity Dashboard
AI Copilot
API
Business Process Automation
Canned Responses
Chat/Messaging
Chat Transcript
Collaboration Tools
Communication Management
Configurable Workflow
Contact Management
Contextual Guidance
CRM
Customer Engagement
Customer Experience Management
Customer Segmentation
Customer Surveys
Customizable Branding
Document Storage
Drag & Drop
Intent Recognition
Knowledge Base Management
Knowledge Management
Language Detection
Live Chat
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Performance Metrics
Personalization
Process/Workflow Automation
Product Recommendations
Real-Time Analytics
Real-Time Monitoring
Reporting/Analytics
Rules-Based Workflow
Speech Recognition
Transcripts/Chat History
Workflow Management

Hoory Integrations

Messenger

SMS Marketing Services

WhatsApp Business API

Hoory User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.7

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Hoory and would like to share your experience with others?

Anna P.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed February 2023

Hoory rocks the customer support!

Hoory helped to ease the workload of around 15 team members of the CS Department. We switch to a live chat only in case of super complicated issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It workd instead of the whole support team.

Cons:

Training process requires an extencive work, however I am sure it will get better in line with AI tech. developement.

Alexandru C.

Verified reviewer

Marketing and Advertising

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed April 2023

Amazing AI Powered Assistant

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its deep understanding of the industry and personalized recommendations have helped me optimize my strategies and achieve better results for my clients. The versatility of Hoory, being accessible across multiple platforms and channels, makes it a convenient tool for my business, and the friendly tone of the AI-powered assistant responses adds a personal touch to my interactions with it. Additionally, the exceptional customer support provided by the Hoory team has been outstanding, always being responsive and helpful whenever I need assistance.

Cons:

I didn't identify any negative aspects of Hoory until now.

Galust S.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Easy to use, cost effective