1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Live Chat Software

/

BoltChatAI

Overview

BoltChatAI 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if BoltChatAI is right for your organization?

Our Live Chat Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

BoltChatAI
BoltChatAI
4.7
(3)

Pricing

Starting at $9,950.00 one time

About BoltChatAI

BoltChatAI provides a fully automated qualitative research tool. The system's advanced targeting allows firms to refine audience selection, whilst stimulus upload features empower the testing of advertising concepts. Post-interview, the AI moderator not only collates the data but also synthesizes it into an actionable report. This includes summarized findings and specific consumer sentiments that address the research objectives. Through this technology, businesses can swiftly identify market validations, explore growth spaces, and enhance quantitative data with qualitative depth, ultimately supporting more informed decision-making.

BoltChatAI Screenshots

0
0
1
2

BoltChatAI Pricing and Plans

Starting price: $9,950.00 one time
Free Trial
Free Version

Starter

$9,950.00

flat rate, one time

No plan information available

    Plus

    $39,950.00

    flat rate, one time

    No plan information available

      Professional

      $89,950.00

      flat rate, one time

      No plan information available

        Enterprise

        Pricing available upon request

        No plan information available

          Advisor Get Price CTA Image

          Confused about pricing? We've got you covered.

          Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

          BoltChatAI Features

          • Popular features found in Live Chat
            Autoresponders
            Canned Responses
            Chat/Messaging
            File Sharing
            Mobile Access
            Multi-Channel Communication
            Real-Time Notifications
            Support Ticket Management
            Third-Party Integrations
            Transcripts/Chat History
            Transfers/Routing
          • More features of BoltChatAI
            Access Controls/Permissions
            Activity Dashboard
            Activity Tracking
            Ad hoc Analysis
            Alerts/Notifications
            API
            Categorization/Grouping
            Charting
            Computer Assisted Coding
            Conditional Logic
            Customer Segmentation
            Customizable Questions
            Customizable Reports
            Data Coding
            Data Collection
            Data Import/Export
            Data Visualization
            Email Reminders
            Geotargeting
            Media Analytics
            Mixed Methods Research
            Monitoring
            Multi-Channel Distribution
            Multi-Language
            Multimedia Support
            Multiple Data Sources
            Multiple User Accounts
            Panel Management
            Predictive Analytics
            Qualitative Comparative Analysis
            Quantitative Analysis
            Question Branching
            Question Library
            Real-Time Analytics
            Real-time Consumer-facing Chat
            Real-Time Data
            Real-Time Reporting
            Reminders
            Reporting/Analytics
            Reporting & Statistics
            Search/Filter
            Sentiment Analysis
            Single Sign On
            SSL Security
            Statistical Analysis
            Survey Builder
            Survey/Poll Management
            Survey Sample Management
            Surveys & Feedback
            Text Analysis
            Trend Analysis
            Visual Analytics

          BoltChatAI User Reviews

          Overall Rating

          4.7

          Ratings Breakdown

          5

          67%

          4

          33%

          3

          0%

          2

          0%

          1

          0%

          Secondary Ratings

          Ease of Use

          4.3

          Value for money

          4.3

          Customer support

          4.3

          Functionality

          4.7

          Have you used BoltChatAI and would like to share your experience with others?

          Fatih Alper's profile

          Fatih Alper Ö.

          Verified reviewer

          Marketing and Advertising

          11-50 employees

          Used weekly for less than 6 months

          Review source

          Reviewed April 2023

          Great Chat Experience With The Consumers

          4

          I had a great chat experience with the consumers I am trying to serve on my project. As we have a scale-up company, I was looking for an affordable, agile and digital way to have a direct connection with the consumers I’m trying to reach and collect some qualitative insights at the initial phase of my product development. And the product served to that need.

          Ratings Breakdown

          4
          Ease of use
          4
          Value for money
          3
          Customer support
          4
          Functionality
          icon
          Pros:
          I could do between 1 and 10 connections at the same time and it allowed me to get the max insights. Also, the tool is very easy to use and intuitive and so I didn’t need any moderation.
          Cons:
          The only con is that the tool can’t be used by the presence of more than one user in the same chat. But the provider said it is in progress.

          Read More

          LB

          Laura B.

          Verified reviewer

          Apparel & Fashion

          5001-10000 employees

          Used monthly for less than 6 months

          Review source

          Reviewed October 2024

          Perfect tool to dig deeper…

          5

          I was a bit concerned prior to my first use, but the team walked me through the platform in high level, and everything made sense. The capabilities in targeting, and tailored questions are a breeze to use as well as extremely helpful.

          Ratings Breakdown

          5
          Ease of use
          5
          Value for money
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          It is super easy to use. Extremely straightforward features and interface.
          Cons:
          Honestly I do not see a downside to the product.

          Read More

          CS

          Connor S.

          Verified reviewer

          Consumer Goods

          501-1000 employees

          Used monthly for less than 12 months

          Review source

          Reviewed August 2024

          Bolt for the win!!

          5

          Enabling a journey of insights discovery across global markets previously difficult to run research quickly.

          Ratings Breakdown

          4
          Ease of use
          4
          Value for money
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          Ability to quickly test provocations without long winded timelines and associated costs.
          Cons:
          It’s new and evolving at pace and takes a while to convince others outwith our team on its merits

          Read More

          Showing 1 - 3 of 3 Reviews

          Popular BoltChatAI Alternatives

          Main Product
          BoltChatAI

          BoltChatAI

          4.7
          (3)

          Ratings Breakdown

          • 4.33Ease of use
          • 4.33Value for money
          • 4.33Customer support
          • 4.67Functionality

          Pricing

          Starting at $9950.00 one time

          Get Price
          Alternative Product

          Ratings Breakdown

          • 4.67Ease of use
          • 4.64Value for money
          • 4.43Customer support
          • 4.54Functionality

          Pricing

          Available upon request

          Get Price
          Alternative Product

          Ratings Breakdown

          • 4.66Ease of use
          • 4.70Value for money
          • 4.67Customer support
          • 4.62Functionality

          Pricing

          Available upon request

          Get Price
          Alternative Product

          Ratings Breakdown

          • 4.32Ease of use
          • 4.24Value for money
          • 4.38Customer support
          • 4.59Functionality

          Pricing

          Starting at $139.95 per month

          Get Price
          Alternative Product

          Ratings Breakdown

          • 4.87Ease of use
          • 4.83Value for money
          • 4.71Customer support
          • 4.70Functionality

          Pricing

          Available upon request

          Get Price
          Alternative Product

          Ratings Breakdown

          • 4.61Ease of use
          • 4.19Value for money
          • 4.37Customer support
          • 4.48Functionality

          Pricing

          Starting at $125.00 per month

          Get Price

          Other Top Recommended Live Chat Software

          Velaro
          Velaro

          3.9 (9)

          Recently recommended 4 times

          LiveHelpNow
          LiveHelpNow

          4.6 (72)

          Recently recommended 3 times

          Comm100
          Comm100

          4.7 (107)

          Recently recommended 2 times

          yellow.ai
          yellow.ai

          4.5 (37)

          Recently recommended 2 times

          Advisor Get Price CTA Image

          Stuck Between Options?

          Our experts can help you compare BoltChatAI with other top options, so you can find the best fit for your needs.

          See what companies are saying about Software Advice