iiQ Ticketing 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

iiQ Ticketing

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Pricing

Pricing available upon request

About iiQ Ticketing

"The help desk built for schools."

School districts have different concerns from businesses that use industry-neutral help desk software. K-12 IT teams are dealing with thousands of devices not in the hands of employees, but rather in the care of young learners. These devices are always on the move between home and the classroom, and frequently fall victim to various forms of abuse and neglect that enterprise devices rarely see.

iiQ Ticketing is the help ticketing product that IT teams use to easily and intelligently manage hardware, software, and systems-related help requests.

iiQ Ticketing Screenshots

iiQ Ticketing Pricing and Plans

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iiQ Ticketing Features

Popular features found in Help Desk
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Routing
Collaboration Tools
Macros/Templated Responses
Multi-Channel Communication
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Workflow Management
More features of iiQ Ticketing
Alerts/Notifications
API
Contact Management
Customer Database
Customizable Fields
Customizable Reports
Data Import/Export
Email Templates
Event Calendar
Forms Management
K-12
Knowledge Base Management
Online Payments
Performance Metrics
Prioritization
Real-Time Chat
Reporting & Statistics
Search/Filter
Single Sign On
Student Information/Records
Third-Party Integrations
Ticket Management