NMI Merchant Relationship Management 2026: Benefits, Features & Pricing

Wondering if NMI Merchant Relationship Management is right for your organization?

Our Financial CRM Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

NMI Merchant Relationship Management

No reviews yet

Pricing

Starting at $1,799.00 per month

About NMI Merchant Relationship Management

The NMI Merchant Relationship Management (MRM) suite helps banks, ISOs, and payment providers manage risk management and compliance. The MRM suite offers a comprehensive set of tools to streamline the merchant lifecycle from lead acquisition and underwriting to onboarding, monitoring, risk assessment and ongoing support.

MRM is designed for institutions managing portfolios and agent channels, as well as software providers embedding payments into their platforms. It includes a portfolio management hub that automates onboarding, residuals tracking, and reporting, while integrating with existing CRMs or operating as a standalone solution.

The risk assessment engine streamlines merchant underwriting through automated data collection for Know Your Customer (KYC), Know Your Business (KYB), and Anti-Money Laundering (AML) compliance. Its continuous compliance and monitoring tool enables real-time oversight of merchant risk and regulatory adherence across the entire portfolio. It allows banks and ISOs to offer branded experiences across onboarding, reporting, and account management.

NMI Merchant Relationship Management Screenshots

NMI Merchant Relationship Management Pricing and Plans

Starting price: $1,799.00 per month

Free Trial

Free Version

Pro pricing plan

$1,799.00

per feature, per month

Plan includes:

Unlimited users
Merchant boarding to multiple acquirers
Residuals calculation and reporting
Transaction reporting dashboard
CRM with unlimited contacts
Google and Outlook integrations
Calendar with event reminders
Phone system
Electronic signature
Mobile app

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

NMI Merchant Relationship Management Features

Popular features found in Financial CRM
Activity Dashboard
Campaign Management
Client Management
Customer Database
Data Import/Export
Document Management
Email Marketing
Expense Tracking
Lead Management
Marketing Automation
Relationship Tracking
More features of NMI Merchant Relationship Management
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
API
Calendar Management
Calendar Sync
Contact Management
CRM
Customizable Fields
Customizable Reports
Email Management
For Financial Institutions
Lead Capture
Lead Generation
Mobile Access
Pipeline Management
Referral Tracking
Reminders
Reporting/Analytics
Reporting & Statistics
Sales Pipeline Management
Sales Reports
Task Management
Third-Party Integrations