1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Customer Experience Software

/

Surveybox

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Overview

Surveybox 2026: Benefits, Features & Pricing

Wondering if Surveybox is right for your organization?

Our Customer Experience Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Surveybox
Surveybox
5.0
(5)

Pricing

Starting at $29.00 per month

About Surveybox

Surveybox is an AI-powered platform that simplifies collecting customer feedback. The platform offers an easy-to-use survey builder, allowing users to create custom surveys. The application provides comprehensive reporting features, delivering detailed reports on survey responses that can be easily downloaded. The platform offers diverse distribution options, including links, email, web, and mobile surveys.

Surveybox also allows for extensive customization, enabling users to make the surveys their own with a custom logo, font, color theme, and background image. The platform aims to elevate the survey experience for both the creator and the respondent, leading to smarter business decisions powered by real customer feedback.

Surveybox Screenshots

0
0
1
2
3
4

Surveybox Pricing and Plans

Starting price: $29.00 per month
Free Trial
Free Version

Basic

$29.00

flat rate, per month

Plan includes:

  • 5 Surveys
  • Export Survey Results & Charts
  • Link, Email, Web Surveys and Mobile Survey

Premium

$59.00

flat rate, per month

Plan includes:

  • 25 Surveys
  • Extract Feedback from Slack & Discord
  • Team Function
  • AI Survey Creator & Templates

Enterprise

$199.00

flat rate, per month

Plan includes:

  • Unlimited Surveys
  • Hide Branding
Advisor Get Price CTA Image

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Surveybox Features

  • Popular features found in Customer Experience
    Customer Segmentation
    Customizable Fields
    Customizable Templates
    Dashboard
    Data Visualization
    Engagement Tracking
    Negative Feedback Management
    Real-Time Notifications
    Reporting/Analytics
    Survey/Poll Management
  • More features of Surveybox
    Activity Dashboard
    Alerts/Notifications
    Customizable Forms
    Customizable Questions
    Data Analysis Tools
    Drag & Drop
    Feedback Management
    Mobile Survey
    Multi-Channel Communication
    Multi-Channel Data Collection
    Multi-Channel Distribution
    Multiple Question Types
    NPS Survey Structure
    Predictive Analytics
    Pulse Surveys
    Question Library
    Question Piping
    Randomization
    Real-Time Analytics
    Real-Time Data
    Real-Time Reporting
    Sentiment Analysis
    Support Audio/Images/Video
    Survey Builder
    Surveys & Feedback
    Template Management
    Third-Party Integrations
    Trend Analysis
    URL Customization
    Visual Analytics

Surveybox Integrations

Discord
Discord
Slack
Slack
Klaviyo
Klaviyo
Mailchimp
Mailchimp
HubSpot CRM
HubSpot CRM
Zoho CRM
Zoho CRM

See all 10 integrations

Surveybox User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

5.0

Functionality

4.6

Have you used Surveybox and would like to share your experience with others?

Babuvenkatesh's profile

Babuvenkatesh R.

Verified reviewer

Banking

Self-Employed

Used weekly for free trial

Review source

Reviewed February 2025

Data Engineer

5

SurveyBox.ai is a promising survey platform with useful features

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Customizable surveys with branding options.
Cons:
Intuitive and easy-to-use interface and simple to integrate.

Read More

RD

Ruby D.

Verified reviewer

Publishing

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

Organized Event Planning Insights

5

Event planning insights are presented clearly, enabling teams to make informed decisions for future events and improve vendor and attendee satisfaction efficiently.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Collecting multiple stakeholder opinions is straightforward. AI highlights recurring themes, dashboards summarize key insights, and multi-channel distribution ensures high participation. Templates allow quick survey setup while maintaining a professional look.
Cons:
Survey length and customization options are limited for very complex events with multiple audience types.

Reasons for switching to Surveybox

Needed faster reporting and more intuitive dashboards for effective trend analysis.

Read More

DD

Danyella D.

Verified reviewer

Fine Art

Self-Employed

Used monthly for free trial

Reviewed September 2025

Overall good

5

Overall Good.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Ease of use. Review feedback was very helpful and insightful. Helped me manage business a lot better.
Cons:
Form creation did not have as many options as I wanted it to have. Very limited in its options but not that bad.

Read More

NR

Nicolas R.

Verified reviewer

Information Technology and Services

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed November 2025

Reliable Platform for Employee Wellness Tracking

5

It allows us to collect wellness data quickly and share updates with HR. The AI converts free-text responses into measurable insights, helping us improve workplace culture and reduce stress-related absences.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
SurveyBox helps us check employee wellness without being intrusive. The AI detects emotional tone from open comments, making it easier to understand how people actually feel. The system is accurate and simple enough for managers to use with little training.
Cons:
At first, the dashboard felt a little busy. After customizing the layout, it became much easier to read and navigate.

Reasons for switching to Surveybox

Assembly lacked in-depth analytics. SurveyBox offered better reporting and AI interpretation of feedback.

Read More

NP

Nitesh P.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Reviewed September 2025

A simple, powerful, and reliable survey platform

5

My overall experience has been excellent. Surveybox saves me time, looks professional to respondents, and gives me reliable data I can actually use for decision-making. It’s been a great addition to our toolkit, and the support team is responsive whenever we need help.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Surveybox is extremely easy to use and intuitive. I really like how quickly I can set up surveys, share them, and start collecting responses without any steep learning curve. The templates and customization options make it flexible enough for different use cases, and the reports page give clear insights at a glance.
Cons:
Honestly, there isn’t much to dislike. If I had to pick one, I’d say I would love to see even more advanced integrations with third-party tools in the future. But overall, nothing has been a real blocker.

Read More

Showing 1 - 5 of 5 Reviews

Popular Surveybox Alternatives

Main Product
Surveybox

Surveybox

5.0
(5)

Ratings Breakdown

  • 4.80Ease of use
  • 4.60Value for money
  • 5.0Customer support
  • 4.60Functionality

Pricing

Starting at $29.00 per month

Get Price
Alternative Product

Ratings Breakdown

  • 4.61Ease of use
  • 4.42Value for money
  • 4.32Customer support
  • 4.45Functionality

Pricing

Starting at $30.00 per month

Get Price
Alternative Product

Ratings Breakdown

  • 4.59Ease of use
  • 4.16Value for money
  • 4.23Customer support
  • 4.36Functionality

Pricing

Starting at $299.00 per month

Get Price
Alternative Product

Ratings Breakdown

  • 4.78Ease of use
  • 4.64Value for money
  • 4.75Customer support
  • 4.66Functionality

Pricing

Starting at $249.00 per month

Get Price
Alternative Product

Ratings Breakdown

  • 4.67Ease of use
  • 4.46Value for money
  • 4.45Customer support
  • 4.59Functionality

Pricing

Starting at $39.00 per month

Get Price
Alternative Product

Ratings Breakdown

  • 4.76Ease of use
  • 4.58Value for money
  • 4.54Customer support
  • 4.69Functionality

Pricing

Available upon request

Get Price

Other Top Recommended Customer Experience Software

SurveyMonkey
SurveyMonkey

4.6 (10388)

Recently recommended 0 times

Zoho CRM
Zoho CRM

4.3 (6957)

Recently recommended 0 times

Zendesk Suite
Zendesk Suite

4.4 (4066)

Recently recommended 0 times

Hootsuite
Hootsuite

4.4 (3793)

Recently recommended 0 times

Advisor Get Price CTA Image

Stuck Between Options?

Our experts can help you compare Surveybox with other top options, so you can find the best fit for your needs.

See what companies are saying about Software Advice