Emojot CXM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Emojot CXM

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Pricing

Starting at $50.00 per month

About Emojot CXM

Emojot CXM is a customer experience management software designed to collect real-time feedback and provide AI-driven insights. It is used across industries such as hospitality, healthcare, restaurants, retail, banking, and manufacturing to help businesses understand customer sentiment and address feedback efficiently.

The software includes Emotion Sensors that gather feedback through channels such as web, mobile, email, SMS, and in-store locations. It is designed to minimize survey fatigue. Real-time dashboards track metrics such as Net Promoter Score and Customer Satisfaction. AI-powered sentiment analysis categorizes feedback and identifies trends. The EmoSight predictive AI component detects patterns in customer behavior and flags urgent issues for prompt attention.

The platform includes customer journey mapping tools that visualize interactions and touchpoints throughout the customer experience. It allows businesses to personalize customer interactions based on real-time data and preferences. The design is fully customizable, enabling organizations to adapt feedback tools to align with their brand identity and workflow needs.

Emojot CXM Screenshots

Emojot CXM Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

Basic Pricing

$50.00

per month

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Emojot CXM Features

Popular features found in Customer Experience
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Visualization
Engagement Tracking
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
More features of Emojot CXM
Alerts/Notifications
Customer Journey Mapping
Feedback Management
Multi-Channel Data Collection
Real-Time Analytics
Sentiment Analysis
Trend Analysis