Yellow Tokens 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Yellow Tokens

5.0

(1)

Pricing

Starting at $22.00 per month

About Yellow Tokens

Yellow Tokens is a cloud-based customer feedback and competitor monitoring platform tailored for B2C companies seeking to transform insights into measurable business results. Unlike traditional tools that merely collect comments, Yellow Tokens empowers organizations to analyze feedback from multiple channels, identify key themes, and generate actionable improvement plans.

Designed for industries such as retail, restaurants, hospitality, telecom, banking, healthcare, and education, Yellow Tokens is particularly valuable for customer experience leaders, marketing and operations teams, and business owners or consultants aiming to benchmark their brand against competitors. The platform consolidates feedback from diverse sources—including social media (Facebook, Instagram, TikTok, X/Twitter, YouTube), online reviews (Google Maps, TripAdvisor), and marketplaces (Amazon product pages)—as well as competitor brands, enabling comprehensive benchmarking and industry comparison.

Yellow Tokens leverages AI-powered analytics to turn raw feedback into structured insights through sentiment and thematic analysis, CSAT and NPS dashboards, heatmaps, and automated SWOT analysis. Beyond analysis, it...

Yellow Tokens Screenshots

Yellow Tokens Pricing and Plans

Starting price: $22.00 per month

Free Trial

Free Version

Free Plan

$0.00

flat rate, per month

Plan includes:

Preconfigured benchmark project
CSAT and NPS dashboards
SWOT analysis
Multi-language support (EN, PT, ES)

Custom Pricing (Flexible)

$22.00

usage based, per month

Plan includes:

Preconfigured benchmark project
CSAT and NPS dashboards
SWOT analysis
Multi-language support (EN, PT, ES)
Monitor companies, establishments, and products you want
Competitor benchmarking
Action Plans
Add Team Members
Create Multiple Projects

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Yellow Tokens Features

Popular features found in Customer Experience
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Visualization
Engagement Tracking
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
More features of Yellow Tokens
Access Controls/Permissions
Alerts/Notifications
Collaboration Tools
Feedback Management
Multi-Channel Data Collection
Multi-Language
Sentiment Analysis
Social Media Integration
Text Analysis
Trend Analysis

Yellow Tokens User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

Have you used Yellow Tokens and would like to share your experience with others?

Carolina L.

Verified reviewer

Automotive

10000+ employees

Used weekly for less than 6 months

Review source

Reviewed December 2025

Strong tool for tracking feedback across multiple stores, with room to improve alerts and exports

The experience was generally positive. I was able to add links for multiple stores and companies, and the tool does a good job surfacing common topics and recurring issues in customer feedback. That said, I couldn’t export the topic summaries, and the lack of automated alerts is a limitation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to see customer comments from different social networks all in one place was very helpful, especially when managing feedback across multiple stores and brands.

Cons:

It would be helpful if the platform sent alerts when satisfaction levels drop or spike unexpectedly.

Showing 1 - 1 of 1 Reviews