Healthicity Compliance Manager 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Healthicity Compliance Manager

4.5

(25)

Pricing

Starting at $500.00 per month

About Healthicity Compliance Manager

Healthicity Compliance Manager is a cloud-based compliance and risk management platform made for healthcare organizations of all types. The platform provides AAPC-certified employee training and learning management, an incident management module to capture incidents and manage their entire lifecycle and built-in comprehensive risk assessments (including HIPAA Privacy & Security). Key features include an auditing module, business associate management, exclusion monitoring, real-time reporting and more.

Designed by experts in healthcare compliance and risk management, Healthicity Compliance Manager delivers a uniquely user-friendly look, feel and experience, which is distilled in its customizable Workspace module and accompanying dashboard. The Workspace offers a streamlined approach to compliance program management by creating a personalized view of your compliance program that includes tasks, alerts, upcoming due dates, recent activity, industry news, updates from within your own organization, and a variety of actions that can be taken, all in a single view.

Healthicity Compliance Manager Screenshots

Healthicity Compliance Manager Pricing and Plans

Starting price: $500.00 per month

Free Trial

Free Version

Foundation

$500.00

flat rate, per month

Plan includes:

Compliance Management
Security and Privacy
Risk Assessments

Professional

$1,450.00

flat rate, per month

Plan includes:

20 Courses
Incident Management
Exclusions Monitoring
Governance
Contract Management
Single Sign-on
Executive Reporting
Policies & Procedures

Enterprise

Pricing available upon request

Plan includes:

Admin Licenses
API Integration
Audit Management
Single Sign-on

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Healthicity Compliance Manager Features

Popular features found in Compliance
Access Controls/Permissions
Archiving & Retention
Audit Trail
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Monitoring
Regulatory Reporting
Risk Management
Training Management
Version Control
More features of Healthicity Compliance Manager
Activity Dashboard
Activity Tracking
Alerts/Notifications
Assessment Management
Audit Management
Certification Tracking
Compliance Management
Compliance Tracking
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Security
Data Visualization
Drag & Drop
Governance
HIPAA Compliant
Internal Controls Management
IT Risk Management
Legal Risk Management
Multi-Location
Multi-Physician
Operational Risk Management
OSHA Compliance
PCI Compliance
Policy Management
Real-Time Monitoring
Real-Time Reporting
Reporting & Statistics
Response Management
Risk Analysis
Risk Assessment
Risk Reporting
Risk Scoring
Search/Filter
Single Sign On
Surveys & Feedback
Task Management
Workflow Management

Healthicity Compliance Manager User Reviews

Overall Rating

4.5

Ratings Breakdown

56%

40%

Secondary Ratings

Ease of Use

4.0

Value for money

4.3

Customer support

4.7

Functionality

4.3

Greg R.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Reviewed October 2018

Compliance Software you understand

We have increased employee reporting of incidents or concerns and moved to a culture that supports understanding and learning from our mistakes. Previously the culture was one of not reporting partly because of the cumbersome paper method and partly because they saw no value in tracking or trending. Compliance Manager has really helped in nurturing a broader understanding of safety and over all compliance. It didn't happen overnight but the tool has reduced resistance and that's huge in and of itself.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Compliance Manager makes tracking incident reports easy. We can see trends and demonstrate them to the board in a meaningful way. The Policy and Procedure section helps us quickly develop and revise P & P, a welcome feature. Good on-going support and educational offerings.

Cons:

Trying to recall where some items are located. I tend to use a few items a lot and those are easy. The lesser used items I sometime have to hunt for (maybe that's a reflection of me more than tha program however.)

Bethany B.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for more than 2 years

Reviewed June 2020

Built for Compliance

The system enables us to have digital incident reporting and document management as the fingertips of all of our employees which was our goal. Setup and daily use of the system can sometimes be confusing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really appreciate that Compliance Manager takes suggestions from users and actually implements to improve their product. Also the software is multifaceted and contains auditing, training, and incident and document management. I find that preferable to having a different software for everything.

Cons:

Because they work to improve their product there are frequent updates which requires employee training/education. Staff have complained that it is not very user-friendly and performing tasks in Compliance Manager can be confusing. We are utilizing the software to manage the entire Hospital District's documents and incidents, not those just pertaining to Compliance, which is probably the reason for some of our difficulties.

Reasons for choosing Healthicity Compliance Manager

It was the most inclusive system for what we were wanting to do (incident reporting and document management) and wasn't as cost prohibitive as others.

Esther H.

Verified reviewer

Hospital & Health Care

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed February 2023

cTEST

Good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use self explanatory and quick dont mind using

Cons:

Some test are longer than others so every test is different lengths

Sean M.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used monthly for less than 12 months

Review source

Reviewed March 2023

Getting started

Somewhat disappointed, but I am still optimistic we can straighten out the learning curve, and actually use the system as intended.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We've had some bumps in the roll out of the product. So far we haven't really been able to get all of the functionality of the system. Working with Healthicity Team to get it working.

Cons:

See above answer. I can't really say how good it is, as we are still learning to use product.

Reasons for choosing Healthicity Compliance Manager

Compliance Manager rated by HHSC Staff as a better value.

Bryson g.

Verified reviewer

Hospital & Health Care

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed January 2025

It is worth it!

overall i think its a good company with an cool design to navigate through.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most is the organization of software and how its an ease for our employees to navigate on.

Cons:

nothing. its great way for doctors and employees to exchange information and properly audit the hospital patients.

Vendor Response

Thank you for taking the time to leave us a review! We're thrilled to hear you're enjoying our software. Don’t hesitate to reach out if there’s anything we can do to make your experience even better.

Replied January 2025

Alisha M.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used monthly for less than 2 years

Review source

Reviewed February 2025

Good to go

Good way to keep all my compliance info managed

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Keeps all my training organized in one place

Cons:

I can't think of anything that could use improvement

Vendor Response

Thank you for your review, Alisha! We're glad to hear that you're happy with Compliance Manager. If you ever need assistance, just let us know.

Replied March 2025

Sarai C.

Verified reviewer

Hospital & Health Care

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed January 2025

no complaints here!

My overall experience with Healthicity Compliance Manager is very good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Healthicity Compliance Manager is self-explanatory

Cons:

There is nothing bad to say about Healthicity Compliance Manager

Vendor Response

We're very glad to hear that you have no complaints! It’s great to know our software is meeting your needs. We’re here if you ever have questions or need support!

Replied January 2025

Sarah R.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for more than 2 years

Reviewed August 2020

Healthicity Nitty Gritty

I would rate it as a positive. I work mostly in the incident manager portion for my job. I have put in the time to learn the program and appreciate the continuous improvement they are doing. I have had to The compliance training is quick and simple for our annual staff training.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The set up and integration for the product was simple. The customer support is second to none. They are extremely responsive and helpful.

Cons:

The recent improvements in spring 2020 really helped make the software more functional; it was not user friendly at all before that time. I feel like you have to spend a lot of time in Healthicity to learn the tricks to use it to its fullest potential. Would be nice to have user groups to learn from other organizations on how they are implementing.

Reasons for choosing Healthicity Compliance Manager

We choose Healthicity because it had both compliance training for our staff and incident reporting in one program.

Jared H.

Hospital & Health Care

1001-5000 employees

Used daily for less than 12 months

Reviewed December 2018

Compliance Manager is Awesome

I love Compliance Manager. This program has simplified and modernized our incident management and auditing. The implementation was web based and included with the program. We are currently using Compliance Manager for our sanction screening for physicians only, but I hope to soon use it for all of our screenings. The support from the team at Healthicity is top notch. When I email them I have not had a problem go unanswered for more than a few hours. If I call on the phone the support team is friendly and always solves my issues in minutes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program is easy to navigate. The boxes are color coded for easily identifying what needs to be a priority. The email reminders help to keep you on track, even if you are not in the program everyday. The sanction screening feature is one of the best features. Compliance manager will automatically screen for you every month. Incidents, assessments, and audits will be linked together and are just one click away.

Cons:

The only thing that I can say I didn't like was the time it took to build templates and lists. It was necessary for the program, but it was time consuming. Once it was done everything worked to perfection. Even though it took time, I know that it needed to be done.

Verified

Reviewer

Medical Practice

51-200 employees

Used daily for less than 6 months

Reviewed November 2018

Great tool