Aaniie 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Aaniie

4.4

(19)

Pricing

Starting at $195.00 per month

About Aaniie

At Aaniie, we believe it is our duty to provide more than just software. Our team is dedicated to improving the experience and care of those who use our software, as well as the lives of those they care for.

Aaniie, formerly Smartcare Software, is a complete digital home care platform that allows agency owners to manage all of their business operations in one place while always staying connected to their caregivers. An Aaniie subscription includes a full suite of applications, including a point-of-care mobile app, EVV, CRM, scheduling, invoicing, billing, payroll, HR suite, KPIs, and caregiver retention tools, all tailored for the home care industry, and ideal for any size business.

The goal of Aaniie is to use technology and innovation to organize, optimize, and drive best practices for caregivers while saving time, reducing costs, and improving outcomes for home care business owners. Aaniie manages the entire home continuum of care, organizing operations, gathering insights, and automating analytics to reduce readmissions and improve patient/client outcomes. Aaniie’s superior user and client experiences are backed by 99.999% uptime.

Aaniie’s best-in-class point-of-care mobile...

app is designed for those on the go. Tailored for each user experience from caregivers, to schedulers, to staff and administrators, Aaniie gives each user the tools they need. Caregivers have access to all the details needed to perform better care and be better engaged — all at their fingertips. With Aaniie’s mobile app, caregivers spend 64% less time on administrative tasks and documentation, including scheduling. The heart and soul of home care operations, scheduling is made easy with Aaniie’s integrated, drag-and-drop dynamic scheduling tool. Using intelligent caregiver recommendations and matching algorithms, Aaniie automatically aligns caregivers’ work preferences, availability, compatibility, and skills with clients’ specific needs. Aaniie’s unique matching keeps your caregivers and clients happy, engaged, and connected. In addition to secure, HIPAA-compliant messaging and chat, schedules can be accessed by all office staff and caregivers anywhere at any time. With technology specifically designed for home care agencies, Aaniie makes it possible to manage operations cost-effectively and achieve business growth simultaneously. Aaniie helps establish cost-effective, standardized, and efficient processes, decreasing the need for additional staff and managers, and significantly reducing payroll costs. From reducing the burden on back-office staff to automated billing and payroll, Aaniie’s integrated caregiver recruitment and retention toolsets provide further savings and improved outcomes. Driven by the national caregiver shortage and hiring crisis, Aaniie is the only home care software on the market today that has a wholly organic and customizable hiring platform that is interoperable with a complete digital EMR solution. Using advanced engagement tools, including drip campaigns, messaging, and automated scheduling, Aaniie helps providers create a strong employer brand from the first interaction. Aaniie also includes home care's first completely embedded caregiver engagement system. Aaniie’s Caregiver Rewards leverages gamification principles to make the job fun, leading to a 3X increase in caregiver retention rates. Aaniie is compatible with all web browsers, computers, smartphones, and tablets. With or without an internet connection, the system can be accessed 24/7/365 by agency staff, caregivers, clients, and family members with highly configurable access and user controls. Aaniie has no hidden fees, with monthly and annual plans available. Aaniie’s all-in-one system is highly scalable, a solution well-suited for small independent home care agency start-ups to multi-site, well-established national home care franchisors.

Aaniie Screenshots

Aaniie Pricing and Plans

Starting price: $195.00 per month

Free Trial

Free Version

Basic

$195.00

flat rate, per month

No plan information available

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Aaniie Features

Features of Aaniie
Activity Dashboard
Activity Tracking
API
Appointment Management
Assessment Management
Automated Scheduling
Billing & Invoicing
Calendar Management
Caregiver Management
Care Plan Management
Charting
Chat/Messaging
Claims Management
Client Management
Client Portal
Clock In/Out
Communication Management
Compliance Management
Customizable Forms
Customizable Reports
Document Management
Electronic Signature
Employee Management
Employee Portal
EMR/EHR
Forms Management
Geriatric Care
GPS
HIPAA Compliant
Home Health Care Management
Insurance Management
Invoice Management
Knowledge Base Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Location
Patient Records Management
Payroll Management
Point of Care System
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Records Management
Referral Management
Reminders
Reporting & Statistics
Scheduling
Task Management
Task Scheduling
Third-Party Integrations
Time Tracking by Client
Visit Verification
Workflow Management

Aaniie Integrations

QuickBooks Online Advanced

Google Calendar

Aaniie User Reviews

Overall Rating

4.4

Ratings Breakdown

63%

26%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.6

Functionality

4.4

Mark W.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2020

Smartcare

Fantastic. [SENSITIVE CONTENT HIDDEN] and his team helped me set up my first VA client, we invoices on Tuesday and were paid the following Friday. 10 days to get paid by the VA unheard of. Great process, great product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use for both admin and field. Scheduleing, payroll, billing and on boarding are all a dream

Cons:

Could be better in the client set up with tasks, multilingual app would help

Reasons for choosing Aaniie

Total package and completely integrated. Top notch support

Vendor Response

We are pleased that you are taking advantage of everything included with Smartcare's platform for agency management and growth. We recently enhanced task management making it easy to set up tasks, manage them globally across multiple clients and assignable by client type, shift type or caregiver role. On the app, we have made tasks and reporting simple to navigate for caregivers, clients and their family members. Thank you again for your feedback and your business. We look forward to your continued success.

Replied January 2023

Beth G.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 12 months

Review source

Reviewed November 2024

Great platform and customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been so pleased with our program's transition over to Aaniie. Their customer service has been above my expectations. They are responsive, proactive, and very easy to work with. They are patient with my teams and communicate well. This applies to every single person I have been in contact with. They are great! The software is easy to use and we very much appreciate the integration with PCC. That's a game changer for us! I recommend Aaniie without hesitation.

Cons:

The issues with program we didn't like are being fixed by the developers. No other issues.

Reasons for switching to Aaniie

Poor Security and poor customer service is why we switched

Vendor Response

Thank you for taking the time to leave us such a generous review! We're so glad to hear that you were satisfied with your transition to Aaniie. We pride ourselves on our attention to security, and our team is committed to delivering high-quality service. Your feedback is a great encouragement to us. We look forward to our continued relationship as we work together to improve our platform to fit your needs.

Replied December 2024

Ruth P.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2024

Worst CRM I have ever used

The more I use the system the more it frustrates me. I think I could have simplified my life more had I ran my company off of an excel and other platforms. Very, very, disappointed. The sales rep was amazing and made everything look so simple and great. I regret signing a contract and have been extremely disappointed in many ways. I have worked with over 5 CRM systems in the past, this has been my worst experience ever.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the option to personalize the client and caregiver experience, lots of features such as ATS, automation

Cons:

everything is way more overly complicated than it should be, and requires to much work and effort to do the most simplest tasks, very often support reps lack the ability to assist with guidance and instruction, no onboarding team or personalized onboarding, training videos give too few details, live chat or live rep is not often available, the app is extremely limited in online vs app feature accessibility

Reasons for choosing Aaniie

ATS feature and capabilities, compatibility with skilled nursing and customizable forms

Vendor Response

Thank you for sharing your feedback with us. We’re genuinely sorry to hear that your experience with Aaniie did not meet your expectations. Our platform is packed with a vast array of tools, designed to streamline your processes, but we recognize that the depth of these features can be challenging without the right support. We offer a variety of implementation options including personalized onboarding sessions, live training webinars, and an extensive library of resources. We would be happy to share these with you, assist with troubleshooting, and provide guidance on getting the most out of every aspect of the platform. We’re committed to ensuring that you feel confident using the platform and see the value it’s designed to bring. Again, we appreciate your feedback and look forward to the opportunity to support you better moving forward.

Replied December 2024

Cassandra K.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2020

Team Love Homecare Review

As a whole, I am very pleased with the program and I understand that some of the changes I've suggested may not be applicable or realistic without a lot of work on their part. My staff has been very happy with the app overall and the only complaint they've had is the location issues. We will be continuing to use the program long term, and we highly recommend it to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that I can access the software via multiple venues and that it is mostly easy to use on all of them. Generally speaking, when we've reached out to SmartCares customer service with ideas on how to make the software better, they always accomodate our requests.

Cons:

There are a few ideas which I've extended to the development team that have not been implemented yet, such as the ability to delete messages, changing the two week task history to the two week notes history, making the staff able to view notes that are updated in the system rather then creating a PDF which needs to be manually uploaded, the ability to see the notes when clicking on the shift as an administrator instead of just showing the paperclip on the notes, location issues, the ability to cancel a shift from the app, availablity to extend indefiently, and giving the ability to text other staff directly from the app.

Reasons for choosing Aaniie

Because when I came to SmartCare with my irrational list of demands, they were so accommodating to us and held up everything that they had promised.

Vendor Response

Thank you for your feedback. We are passionate about taking our customer's feedback and turning out new functionality they requested. Some of the items suggested were already part of Smartcare, like message deleting, caregiver availability settings, and in-app texting. The others we have actioned with our development team and have been added to the live application, including App two-week shift note and App shift canceling. We really appreciate your suggestions and work hard to implement enhancement requests as quickly as possible to support our customers. Keep new ideas coming — that is what Smartcare is all about. We thrive on continuing to help our customers succeed. Thank you for your feedback.

Replied January 2023

Melody A.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2020

I thank God for SMARTcare

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I am so grateful for Smart Care! The solution has made my business start up so easy. I get compliments on how professional and organize my new business appears due to Smart Care. I love the fact that you can speak to the developer and he will take your recommendations or suggestions into consideration. I honestly don’t know what I would’ve done without the software.

Cons:

For our company, I would have to say I the ticketing process. However when I signed up I was assigned an onboarding specialist [SENSITIVE CONTENT HIDDEN]. If I have a quick question I normally just send her a text or call her directly. I have found this to be very helpful. She normally gets back to me immediately.

Reasons for choosing Aaniie

The awesome customer service when I had my demo. [SENSITIVE CONTENT HIDDEN] voice was warm and passionate. He listen to what we needed and he showed us how Smart Care would be a great solution for our organization

Vendor Response

Thank you for your feedback, we are excited to hear of the positive impact Smartare has had in helping your business. It's our goal, and our team works hard to ensure our solution is individually tailored to meet the unique needs of each of our customer partners, thank you for sharing your positive experience. Connecting with our customers is a key value of Smartcare. We are happy to hear your account manager was able to help answer your question quickly. Our Account Managers set Smartcare apart as your partner in the system setup and ongoing support well after go-live and also in the growth of your business helping ensure your partners leverage the Smartcare platform to its fullest. Thank you for your review and your business. We wish you continued growth and success!

Replied January 2023

Lindsey K.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2021

Renewed Appreciation

When I first started with Smartcare I was very overwhelmed and frustrated trying to learn a new system. I was cranky and rude to the tech support all the time and they were so helpful and always very kind and supportive. I got over my attitude and learned their system well. They have taken all tips that I have asked for in features and are implementing them as fast as they can. Every single one of them have been so kind and responsive and I am beyond grateful for that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to do payroll when using the integrated Deluxe system. Being able to communicate with caregivers through the app. Ease of scheduling from the app and normal safari on my phone. Communication with tech support is direct, fast, friendly and well worth every penny!

Cons:

There is a lot to the software that I don't need to use because my state is not a regulated state, so I do get confused with all the different features at times. Because I'm not utilizing certain features all the time, I do get lost regularly and have to call support, but they get me in the right direction quickly.

Reasons for choosing Aaniie

The ease of tech support and simple functionality of the software.

Reasons for switching to Aaniie

Was with a Franchise that used ClearCare and switched when I went to independent. ClearCare was cloudy care and to big for it britches. A lot of features with a lot of down falls

Vendor Response

It's great to see that you are using the system to engage your caregivers and process payroll with ease. The system will help your continued growth. Any time you have a question or need a tip, we are here to help, just reach out to our customer success team. - Josh

Replied January 2023

Amber M.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2024

This software saved my life

Aniie is a great software for companies needing to schedule multiple caregivers and clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When you have a question or comment on how to improve the software. Aaniie lets you know that your questions and comments have been taking into consideration and will have an answer for you as soon as they can.

Cons:

Scheduling is hard because schedules can be deleted without anyone doing anything with a clients schedule

Vendor Response

Thank you for your review and for choosing Aaniie! We’re happy to hear that our software has made a difference in your life and scheduling processes. We are constantly working to improve our platform, and your feedback and enhancement requests regarding the visibility of our scheduling filters have been documented. We're looking forward to our continued partnership!

Replied December 2024

Melanie H.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2024

atHome with Western Home Communities

The experience has been great so far with Aaniie!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Aaniie is user friendly! I have only began to learn this program and look forward to learning more! [sensitive content hidden] has been so helpful!

Cons:

Nothing so far - still learning all there is to know with it!

Vendor Response

Thank you for taking the time to leave us a review — Your feedback has made our day! We are so pleased to hear you’re having a wonderful experience with Aaniie. We are continually working on adding features and functionality that help our users become more successful, so if there’s anything else you’d like to share or need in the future, we’re all ears.

Replied December 2024

Susan C.

Verified reviewer

Staffing and Recruiting

51-200 employees

Used daily for less than 6 months

Review source

Reviewed February 2024

Disappointing Software Rollout

Ratings Breakdown

Ease of use

Functionality

Pros:

There are features that could be useful, such as the billing component, if the overall software was delivered as promised.

Cons:

In staffing, we need to know our in-home caregivers' schedules. The system does not provide us was a comprehensive view of the employee's schedule to staff them.

Vendor Response

Thank you for sharing your thoughts, and we’re truly sorry to hear that you had a less-than-ideal experience. However, after reviewing your comments, it appears that some of the points you've raised may be more relevant to another software product, rather than Aaniie’s home care software, as Aaniie does provide a comprehensive view of the employees' schedules. If there’s anything specific about our software that you’d like assistance with, please don’t hesitate to reach out. Our support team is always happy to help clarify any concerns or guide you through any features you may need help with.

Replied December 2024

Stephanie H.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2020

First Time Scheduling System User

Overall this has been a great organizational tool with scheduling and an easy system to train different staff members on. The employees seem to have a great experience with the app and having all the vital information they need to perform their jobs efficiently! We look forward to the new developments that SMARTcare will continue to create and utilizing them in our daily scheduling.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product has a variety of different features and tools. I do have to say that our company doesn't even use all the features it has, that is because they have thought of so many options that SMARTcare Software would be beneficial to many companies. You can customize this system to fit your needs and that is just what we did! We worked with the SMARTcare team to develop a way for our Human Resources and Payroll systems to merge with SMARTcare to limit the manual labor between all the system and to cut down on any errors that could occur. This frees up our office staff to be able to focus on the clients and staff training! It makes scheduling easy as staff can view everything from their schedules to information on their clients right on the app.

Cons:

There are very little things so far for cons that we have. We would like to see a calendar view of our clients schedule in a PDF version that we can send to clients and families so they know what caregivers to expect and at what times. Our account rep has ensured us that this is coming very soon! Its nice to know that when they receive suggestions they really do listen and try to make it happen.

Reasons for choosing Aaniie

We chose SMARTcare over other products because they had all the features we were looking for in one system! We had a list pf priorities of functions we needed and they were the top choice! They were willing to customize our companies profile to fit our needs. They understand that not all companies run the same so being able to listen to what their customers want and working with them to develop that product really puts a company at ease! They also have very detailed reports and other features that you might not have thought of but find yourself using everyday. I am very happy with this product and would recommend SMARTcare to anyone looking for a great system!

Vendor Response

Hi Stephanie — We are so happy to hear about your excitement about using Smartcare. Smartcare is continually working on adding features and functionality that help our users become more successful. As your account representative promised, Smartcare does include a schedule calendar view in a PDF version. We look forward to hearing more about your successes with Smartcare in the future!

Replied January 2023

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