1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Project Tracking Software

/

Smartsheet vs Wrike

Smartsheet vs. Wrike: 2026 Comparison

Updated July 29, 2025 at 11:04 AM

image of Ines Bahr

Written by Ines Bahr

Senior Content Analyst

image of Mehar Luthra

Edited by Mehar Luthra

Team Lead, Content

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Advisor Card CTA Image

Talk with us for a free 15-min consultation

On this page
  • Introduction
  • Comparison Snapshot
  • Pricing Comparison
  • Reviewers Perspective
  • Key Features Comparison
  • Bottom Line
  • Other Popular Comparisons
Smartsheet

According to recent reviews, Wrike is used by small businesses (62%) in the IT, marketing and advertising, and software industries.

Starting Price: $9.00 per month

Pros:

  • Excellent ease of use
  • Real-time progress tracking
  • Customizable dashboards

Cons:

  • No reminders for pending tasks
  • Not suitable for project planning
  • Free option is limited
Pros & Cons
VS
Wrike

Recent feedback comes from small businesses (53%) within the IT and services, construction, and healthcare sectors.

Starting Price: $10.00 per month

Pros:

  • Seamless integrations
  • Increased work agility
  • Enhanced automation

Cons:

  • Setup process issues
  • Learning curve
Pros & Cons
Why You Can Trust Our Comparison

6,341 verified reviews evaluated

385 features analyzed

187 integrations considered

Comparison Snapshot

Smartsheet
Smartsheet
Wrike
Wrike

Starting Price

$9.00

per month, per user

$10.00

per month, per user

Overall Rating

4.5
(3469)
4.4
(2872)
Integrations
Google Docs
Google Docs
Google Drive
Google Drive
Slack
Slack
Google Drive
Google Drive
Slack
Slack
Dropbox Business
Dropbox Business
See All
Top Rated Features
Charting
5.0
Multi-board
5.0
SSL Security
5.0
Chat/Messaging
5.0
Task Planning
5.0
For IT Project Management
5.0
See All

Pricing Comparison

Smartsheet
Smartsheet

Starting Price

$9.00 / month

1-10 Members. $9 per member/month when billed annually.
Free trial
Free version

Pro

$9.00 / month

1-10 Members. $9 per member/month when billed annually.

Business

$19.00 / month

3+ Members, unlimited Guests and Viewers. $19 per member/month when billed annually.

Enterprise

Pricing available upon request

For 10+ Members

Advanced Work Management

Pricing available upon request

For large scale portfolios.
See All Pricing Plans
Wrike
Wrike

Starting Price

$10.00 / month

Intelligent project management
Free trial
Free version

Team

$10.00 / month

Intelligent project management

Business

$25.00 / month

Customizable platform to manage your workflows

Pinnacle

Pricing available upon request

Built for complex workflows

Apex

Pricing available upon request

Powering human and AI-led enterprise workflows
See All Pricing Plans

Smartsheet: 30-day free trial (Business plan), no free tier.

Wrike: 14-day trial + free plan with basic features for unlimited users—great for small teams to test risk-free. The free plan also comes with task organization, assignment, and tracking, additional cloud integration, and a live activity stream.

Wrike's pricing includes:

  • Team plan ($10 per user, per month) for 2-15 users, unlimited projects, tasks, subtasks, and c...
ustom fields, 50 automations per month, integrations, and access to GenAI. - Business plan ($25 per user, per month) for 5-200 users, unlimited dashboards, request forms, shared spaces, approvals and guest approvals, and resource and capacity planning. - Enterprise plan (custom pricing) with advanced security, compliance, and reporting, and a customizable platform. __Smartsheet’s__ pricing includes: - Pro Plan ($9 per user, per month) with unlimited viewers, Gantt, grid, board, and calendar views, and 250 automations per month. - Business Plan ($19 per user, per month) for larger teams with unlimited guests, timeline views, and 1TB of storage. - Enterprise Plan and Advanced Work Management Plan (custom pricing) for large-scale projects. Wrike and Smartsheet have similar upgrade pricing, with Wrike emphasizing automation and integrations, while Smartsheet focuses on collaboration and reporting.
Advisor Get Price CTA Image

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Reviewers Perspective

Ease of Use

Smartsheet

Smartsheet Reviewers Rating

4.3/ 5

"The design and the UI of Wrike is not comparable with other interfaces…"

5.0

Prithvi R.
IT Administrator
Used for 2+ years
VS
Wrike

Wrike Reviewers Rating

4.2/ 5

"Highly customisable, easy user interface, does not require technical expertise…"

4.0

Pooja K.
Application Development Associate
Used for less than 6 months

Wrike offers deep customization and features; Smartsheet is simpler, spreadsheet-like, but with an outdated user interface.

How we got this insight: We analyzed 897 Wrike and Smartsheet reviews that spoke of ease of use.

Wrike: It’s known for its intuitive interface that streamlines task and project management. Features like Gantt charts, Kanban boards, and customization options add to its flexibility. However, some users, part...

icularly newcomers, find the abundance of features overwhelming, leading to a steeper initial learning curve. Some also criticize the mobile app's navigation and file upload capabilities. __Smartsheet:__ The platform is often praised for its user-friendly interface and quick adoption, especially for those familiar with spreadsheets, along with its clear organization of tasks and timelines. Its integration with other business tools and real-time collaboration are also valued. However, some users find its Excel-like appearance outdated, and frequent user interface (UI)/user experience (UX) changes can be frustrating. A learning curve for fully grasping all features and occasional performance issues are also noted.

Value for Money

Smartsheet

Smartsheet Reviewers Rating

4.4/ 5

"Another aspect I love about Wrike is their free plan…"

5.0

Verified Reviewer
Virtual Assistant
Used for 6-12 months
VS
Wrike

Wrike Reviewers Rating

4.2/ 5

"…free trial doesn't last super long, which can make it hard to collaborate…"

4.0

Stephanie P.
Digital Account Manager
Used for less than 6 months

A majority of the reviews speak positively about the value offered by both tools, with Smartsheet slightly ahead at 59% compared to 51% for Wrike.

How we got this insight: We analyzed 659 reviews discussing value for money.

Wrike: Its pricing is lauded for its flexible plans, including a free version for small teams, which allows testing without financial commitment and offers basic task management and integrations. The paid Pr...

ofessional and Enterprise versions provide advanced features like Gantt charts and detailed reporting, deemed valuable for larger teams with complex needs. However, it's considered expensive for small businesses and startups due to per-user costs and the minimum five-seat requirement for paid plans. Critical features are often in higher-tier plans, and some users find the pricing structure confusing with potential hidden costs, although many larger teams find the features justify the expense. __Smartsheet:__ Users have mixed opinions about Smartsheet’s pricing. It’s valued for cost-effective project management, especially for SMBs, with features like document sharing for non-account holders and a free trial. However, it’s criticized for locking key features behind premium plans, making it costly for smaller teams and individuals. The per-user model can quickly add up costs for larger teams, and the absence of a free plan beyond the trial, along with high professional service fees and minimum license requirements, are significant drawbacks. Plus, some users feel they overpay for unused features compared to alternatives.

Customer Support

Smartsheet

Smartsheet Reviewers Rating

4.3/ 5

"Staff doesn't understand why they can't get their request done the next day…"

4.0

Patricia D.
Omni Channel Marketing Manager
Used for 2+ years
VS
Wrike

Wrike Reviewers Rating

4.3/ 5

"Getting timely answers to account questions is not a reliable process…"

4.0

Mark W.
Managing Director
Used for 2+ years

Wrike and Smartsheet both receive mixed support reviews—praised for responsiveness and resources, but criticized for slow responses, limited free support, and inconsistent service.

How we got this insight: We analyzed 602 reviews discussing feedback on customer support.

Wrike: Many users appreciate the support team’s responsiveness, helpfulness, and availability across multiple channels like live chat and phone, often resolving...

issues quickly and providing extensive learning resources. However, some users report slow response times, unhelpful representatives lacking product knowledge, and frustration with billing and upselling tactics, alongside inconsistent service and insufficient initial training. __Smartsheet:__ Users value the responsive and helpful team, robust online community, webinars, and comprehensive knowledge base. However, some users experience slow and ineffective support, even for simple issues, and express frustration with having to pay extra for certain support services and features, alongside a feeling that support doesn't always adapt to specific customer needs.

Expert Analysis of Features

Multiple projects

Smartsheet

Smartsheet Feature Rating

4.50 / 5

VS
Wrike

Wrike Feature Rating

4.50 / 5

Wrike and Smartsheet both support multi-project management with dashboards and tracking tools, though users note complexity and challenges with large-scale task handling.

Wrike enables efficient management of multiple projects through features like Gantt charts, dashboards, and color-coded workflows for clear visualization. This allows for convenient categorization into folders and progress tracking across projects. While effective, some users find the interface overwhelming when handling numerous projects and note occasional needs for manual configuration.

Multiple projects in Wrike

Smartsheet facilitates the simultaneous handling of multiple projects using separate sheets or workspaces, with a centralized dashboard and cross-project reporting for organization. Users appreciate its flexible user permission settings and the ease of linking projects. However, managing highly complex projects with a large volume of tasks can be challenging for some.

Multiple projects in Smartsheet

Multiple projects for Wrike:

96% of 50 reviewers rated this feature as important or highly important. Users find Wrike effective for visualizing and managing numerous projects with its built-in visual tools and organizational features, making it suitable for teams that benefit from structured overviews and workflow customization.   

Multiple projects for Smartsheet:

91% of 68 reviewers rated this feature as important or highly important. Smartsheet is favored for its spreadsheet-like approach to managing multiple projects, offering flexibility in organizing information across different sheets and leveraging cross-project reporting for centralized insights, appealing to users comfortable with a data-driven structure.

Task management

Smartsheet

Smartsheet Feature Rating

4.60 / 5

VS
Wrike

Wrike Feature Rating

4.40 / 5

Wrike and Smartsheet offer strong task management with assignment, tracking, and collaboration tools, though users report issues with search, interface usability, and integrations.

Wrike's task management feature is valued for its flexibility in creating, assigning, and monitoring tasks and subtasks. It offers various visualization formats and integrated collaboration tools, along with effective progress tracking and deadline management. However, some users note the need for improved search and findability within tasks.

Task management in Wrike

Smartsheet excels in the ease of creating, assigning, and tracking tasks, supported by automated reminders and notifications. Users appreciate the ability to attach files, add comments, and set due dates, although some find the task update interface clunky and its integration with other tools limited.

Task management in Smartsheet

Task management for Wrike:

98% of 118 reviewers called this feature important or highly important. Wrike is better suited for teams that require highly flexible and customizable task management with diverse visualization options and integrated collaboration features for managing complex workflows.

Task management for Smartsheet:

97% of 118 reviewers rated project planning/scheduling as important or highly important. Smartsheet is a stronger fit for teams that prioritize straightforward task creation and tracking within a familiar spreadsheet-like interface, valuing automated reminders and ease of collaboration through file attachments and comments, despite potential limitations in advanced integrations and interface intuitiveness for updates.

Project planning/scheduling

Smartsheet

Smartsheet Feature Rating

4.50 / 5

VS
Wrike

Wrike Feature Rating

4.50 / 5

Wrike and Smartsheet offer strong project planning tools like Gantt charts and timelines, though Wrike’s navigation and Smartsheet’s handling of complex projects can be challenging.

Wrike offers Gantt charts, tools for resource planning, and integrations, enabling detailed timelines, dependency setting, and time tracking. This enhances productivity and collaboration, though navigation and sorting can be challenging.

Project planning/scheduling in Wrike

Smartsheet offers comprehensive project planning tools like Gantt charts, timelines, and customizable templates for easy tracking, deadline setting, and schedule adjustments. It also integrates with email software for reminders, though it may be less effective for managing highly complex projects.

Project planning/scheduling in Smartsheet

Project planning/scheduling for Wrike:

94% of 85 reviewers rated project planning/scheduling as important or highly important. Wrike is better suited for teams that require detailed project timelines with resource planning and time tracking, valuing integrated tools for managing dependencies and improving overall team productivity and collaboration.

Project planning/scheduling for Smartsheet:

97% of 118 reviewers rated project planning/scheduling as important or highly important. Smartsheet is a stronger fit for teams that prefer a straightforward approach to project planning with customizable templates and easy schedule adjustments, leveraging email integration for notifications and reminders, particularly for less intricate projects.

Bottom Line:

Workflow virtuoso

Wrike is a flexible project management tool popular with marketing and project management teams for its Gantt charts, task planning, and customizable workflows. It boosts productivity through integrated collaboration features and the ability to manage multiple projects. Some users find the interface overwhelming and the learning curve steep.

Structured organizer

Smartsheet appeals to teams familiar with spreadsheets, offering easy task tracking and planning tools like Gantt charts and timelines. Its intuitive layout and automation features support organized, collaborative work. Some users, however, find the interface dated and face a learning curve with advanced tools.

Advisor Get Price CTA Image

Stuck Between Options?

Our experts can help you compare top options, so you can find the best fit for your needs.

See what companies are saying about Software Advice

Sources

  1. Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. We did not consider client status when selecting products in this list.

  2. Product descriptions: In our descriptions of each featured product, we included the following details:

Most valued features: Our research team analyzed verified PM software reviews on Software Advice to identify each product’s highest-rated features (among features with at least 5 reviews). We then summarized user sentiment using real reviews for each feature.
Review excerpts: Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Software Advice or its affiliates. Excerpts are trimmed for brevity.