DeskAlerts 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

DeskAlerts

4.3

(14)

Pricing

Starting at $3,300.00 per year

About DeskAlerts

DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to employees and clients across all corporate devices. It assists users with delivering predefined messages through pop-up notifications and by color-coding based on the level of emergency.

Features of DeskAlerts include customizable templates, multi-channel delivery, one-click alerts, messaging, virtual mapping and more. It comes with a questionnaire builder, which lets users share custom surveys or polls among staff members and receive immediate feedback to improve employee engagement. Additionally, it helps users utilize scrolling the ticker tool to display high-priority messages as headlines on computer screens.

DeskAlerts comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems used for single-sign-on and active directory processes. Pricing is available on annual subscriptions and support is extended via phone, email, documentation and other online measures.

DeskAlerts Screenshots

DeskAlerts Pricing and Plans

Starting price: $3,300.00 per year

Free Trial

Free Version

LITE Package for on-prem hosting

$3,300.00

per year

Plan includes:

Desktop Alert (Pop-up)
Rich content support
Content scheduling and recurrence
Delivery acknowledgement
Configurable message priority
Role-based access mechanism for content creators
Multi-language communication center UI
Multi-language suppport
Thin client & VDI support (windows-based)
REST API

LITE Package for cloud hosting

$4,400.00

per year

Plan includes:

Desktop Alert (Pop-up)
Rich content support
Content scheduling and recurrence
Delivery acknowledgement
Configurable message priority
Role-based access mechanism for content creators
Multi-language communication center UI
Multi-language suppport
Thin client & VDI support (windows-based)
REST API

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DeskAlerts Features

Features of DeskAlerts
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity/News Feed
Alerts/Notifications
API
Audience Targeting
Audio/Video Messaging
Campus Notifications
Communication Management
Compliance Tracking
Contact Management
Customizable Branding
Customizable Templates
Data Import/Export
Digital Signage
Email Alerts
Email Management
Employee Engagement
Engagement Tracking
Event Triggered Actions
File Sharing
Geolocation
Incident Management
Mass Notifications
Mobile Alerts
Multi-Channel Communication
Multi-Language
Multi-Language Alerts
Newsletter Management
Pulse Surveys
Push Notifications
Quizzes
Read Receipts
Real-Time Analytics
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Scheduled Messaging
Scheduling
Screensaver Management
Single Sign On
SMS Messaging
Survey/Poll Management
Surveys & Feedback
Templates
Third-Party Integrations
Two-Way Communication
User Management
Visual Notifications

DeskAlerts Integrations

Microsoft Teams

DeskAlerts User Reviews

Overall Rating

4.3

Ratings Breakdown

50%

43%

Secondary Ratings

Ease of Use

4.4

Value for money

3.9

Customer support

4.7

Functionality

4.4

Have you used DeskAlerts and would like to share your experience with others?

Olivier J.

Verified reviewer

Health, Wellness and Fitness

5001-10000 employees

Used weekly for more than 2 years

Review source

Reviewed March 2021

Good tool for instant notification

We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and straight-forward notification push (we need a fast annoucement system). Deskalert do the job, with limited resources. You may use it avery basically or even use one of the numerous features that help you to meet your specific needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use to reach users to inform them about important information. Good layout and capabilities. Delegation is possible to allw users to use the tool for their own purposes.

Cons:

Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable.

Reasons for switching to DeskAlerts

Layout and reporting capabilities.

Vendor Response

Dear Olivier, we are proud to get such great feedback! Thank you very much for taking the time to describe your experience with DeskAlerts. We are happy that the software meets your requirements. We count ourselves lucky for customers like you! We appreciate you mentioning the auto-deploy feature. It took some time to develop it, but in the end, we got a lot of positive feedback from our customers. Thank you again for your opinion!

Replied September 2021

John L.

Verified reviewer

Financial Services

51-200 employees

Used monthly for less than 12 months

Reviewed October 2024

This is a great business alerting system

The support was wonderful and quick. It was tricky to install at first but the support team assisted wonderfully.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I researched top Alerting type systems for work environment.

Cons:

We needed to constant updates to the client interface but that has been fixed now.

Reasons for switching to DeskAlerts

The old system we were using was very unreliable

Jody W.

Verified reviewer

Hospitality

501-1000 employees

Used daily for less than 6 months

Reviewed October 2024

Do not recommend

Poor, support team tried to fix issues but never could. We requested a refund and were denied, after making our case and explaining we hadn't been able to use the product we were simply ignored.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We didn't find anything that we liked about the software except for the demo

Cons:

We spent over a month trying to get it to work and it had problem after problem, from having to have prerequisite software installed, multiple support articles that were different, no resolution on issues for example the cloud server would stall and stop sending alerts, had to request support to reboot over and over, no resolution

Reasons for choosing DeskAlerts

We ended up leaving DeskAlerts, went over to SnapComms. Much better product that works with amazing support and a lower cost

John B.

Verified reviewer

Hospital & Health Care

10000+ employees

Used monthly for less than 2 years

Reviewed December 2025

Deskalerts for notifications

We have multiple teams utilizing the administration portal to distribute communications. From what's going on to system outages

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Deskalerts is quite intuitive and customisable. It gets used to notify our users of system outages around the Trust.

Cons:

Some of the features that we could use are an additional add-on, unfortunately with the current economy climate the more features included the better.

Kumaren N.

Verified reviewer

Telecommunications

1001-5000 employees

Used weekly for more than 2 years

Reviewed October 2024

DEskAlerts Review

brilliant overall experience from deployment to easy use of the console and sending out alerts, updates, and surveys, made super easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ease of setup ease of deployment excellent functions excellent support

Cons:

Creating templates could be made easier, especially with company logos etc

Siti Saleha A.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 12 months

Review source

Reviewed March 2022

DeskAlerts review

Ratings Breakdown

Ease of use

Functionality

Pros:

I've used DeskAlerts to deliver IT warnings regarding planned downtime's and technical challenges. While our email platform has been having troubles, DeskAlerts allows individuals to view the notifications even if they are undergoing other technological issues.

Cons:

It might be challenging to determine whether users have seen published messages. Some issues, such as the inability to stop the display are fixed swiftly by the support staff in no time, which i should give more credits to the support and developer team.

Verified

Reviewer

Mental Health Care

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed April 2019

Great for company-wide alerts

DeskAlerts has been useful for me in sending IT messages about scheduled shutdowns or technical difficulties. This has been better than using email since our email software has been experiencing bugs, so DeskAlerts makes it so that people can see the alerts even with other technical problems.

Ratings Breakdown

Ease of use

Functionality

Pros:

I liked that I did not have to rely on an email system and the variety of different options for who to send messages to.

Cons:

Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope.

Vendor Response

Hello! Thank you for your kind words regarding DeskAlerts performance! It is great that DeskAlerts serves you as a reliable alternative for email, as this was one of the main challenges for our customers. We are proud that the software met your expectations! In the matter of sending messages to people outside the company, you probably meant those who do not have DeskAlerts installed on their devices. In that case, tools such as SMS notifications, MS Teams integration, and Digital Signage can be the best solution. All these tools are available in DeskAlerts and can be used simultaneously with tools like pop-up notifications and scrolling tickers.

Replied September 2021

Bruno l.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed June 2019

DeskAlert for our hospital

Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The capacity to publish rapidly to all users or specific ones important messages about use of critical product like EMR Electronic Medical Record - or important general informations

Cons:

Sometimes difficulties to check who have seen or not the published messages. Some bugs like unable to stop the display - but the support team correct the bugs relatively quickly.

Vendor Response

Hello Bruno! Thank you for your kind words! We are very proud that you chose DeskAlerts. Our team strives to meet expectations like yours, and we're happy to hear we hit the mark for you. We appreciate your estimation of our support team's work. They do everything possible to keep our customers satisfied. DeskAlerts is improving with every update, and we are certain that for the time passed after you left your feedback, many of the technical issues you mentioned are long gone. Thanks again for the wonderful review!

Replied September 2021

Luc L.

Verified reviewer

Government Administration

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed October 2018

Works great.

Ratings Breakdown

Ease of use

Functionality

Pros:

Very easy to install and configure. Easy to use to send alerts. API works great to automate with scripts or security systems.

Cons:

A few bugs here and there but they update often so you usually won't be dealing with them for long.

Vendor Response

Hello Luc! Thank you for using DeskAlerts and for this review. It means a lot for our team to know you find the software easy to use. We appreciate your feedback regarding the software update.

Replied March 2021