Friendbuy 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Friendbuy

4.2

(5)

Pricing

Starting at $249.00 per month

About Friendbuy

Friendbuy is a SaaS solution that helps eCommerce businesses improve customer loyalty and brand expansion by creating and launching referral programs. It comes with customizable referral page templates, which allows users to build white-labeled campaigns with brand logo, colors, images and more.

Friendbuy enables businesses to automatically handle the reward fulfillment funnel for multiple reward categories, such as loyalty coupons, gift cards and account credits. The A/B testing module lets marketers create and conduct experiments for the entire referral lifecycle to gain insights into key performance indicators (KPI) for different offer types. Additionally, users can create and send personalized invites and reminders to customers, enhancing referral program efficiency and customer satisfaction.

Friendbuy comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions. It is available on monthly subscriptions and support is extended via phone, email, FAQs and documentation.

Friendbuy Screenshots

Friendbuy Pricing and Plans

Starting price: $249.00 per month

Free Trial

Free Version

Basic

$249.00

per feature, per month

No plan information available

Friendbuy Features

Popular features found in Referral
Campaign Management
Commission Management
Conversion Tracking
Customer Segmentation
Email Marketing
Employee Referral Management
Incentive Management
Lead Engagement
Multi-Channel Marketing
Performance Metrics
Reporting & Statistics
Third-Party Integrations
More features of Friendbuy
Advocate Management
API
Campaign Analytics
Campaign Segmentation
Communication Management
Contact Management
Customer Accounts
Customizable Templates
Event Triggered Actions
For Customer Referrals
Fraud Detection
Gift Card Management
Lead Capture
Lead Generation
Loyalty Program
Referral Templates
Referral Tracking
Reporting/Analytics
Rewards Management
Rewards Program
ROI Tracking
Social Media Integration

Friendbuy Integrations

BigCommerce

Klaviyo

Unbounce

WooCommerce

Delighted

Chargebee

See all 11 integrations

Friendbuy User Reviews

Overall Rating

4.2

Ratings Breakdown

60%

40%

Secondary Ratings

Ease of Use

4.2

Value for money

4.0

Customer support

4.0

Functionality

4.0

Have you used Friendbuy and would like to share your experience with others?

Verified

Reviewer

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed March 2018

Easy way to get customer referrals

Having the widget on our website has helped customers reap referral benefits from us and we also get the benefits of new customer sales. It's a win-win and I think overall it's a great platform. It's not the coolest and most functional dashboard, but it does help and provide some good analytical feedback.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like that you can see the facebook feed of what people are saying when they share the referral link. It's great to know people are excited to share and reap the benefits of our referral program. It's easy to use and having the widget on our website makes a lot of sense. Our customers benefit and we benefit. Why wouldn't we love this?

Cons:

Our team has not had any real issues with the program. We do not utilize the email widget which we plan to use and hope that it isn't too difficult. I think the overall dashboard could look better and provide more support to help us push more referrals out.

Verified

Reviewer

Used daily for less than 6 months

Review source

Reviewed March 2018

Friendbuy provides an easy tool to reward customers and spread our products to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love that it's easy for our customers to use whether they are very technical or not. We have used other programs in the past but Friendbuy performs better overall.

Cons:

If a customer loses an email, it could be a little easier to resend it to them or look up their details from the backend.

Erin L.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Encourage Referrals For Your Brand!

Ratings Breakdown

Ease of use

Functionality

Pros:

It's an easy way to incentivize and encourage customers to spread the word and refer your brand. And easy to use on the customer's end also, for both those referring your brand and those receiving the referral. Activity is tracked automatically, but rewards are given manually.

Cons:

The level of customization available is fairly low, which made it difficult to add FriendBuy to our website in a seamless and on-brand way. Pricing is on the expensive side compared to some of its competitors. We did experience select customers sharing their referral links virally on places like Reddit - not a bad thing, but be prepared to see some rack up a decent amount of rewards.

Tomasz B.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed April 2020

Good Product But Support is Extremely Limited

Okay

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of Software and Integration. It's not a bad program and the initial setup, they were very hands on.

Cons:

Customer Support. FriendBuy is stuck in the 80's when it comes to customer support. The only way to get in contact with someone in support is emailing them (and the response is dreadfully slow) even for customers that are on their enterprise plan.

Ahmed E.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed October 2022

FriendBuy is actully a good software to track and manage referrals and referrals rewards

It has not been a bad experience at all but it could have been better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is actually very good for tracking all the referrals done by our customers and all the new customers that they referred to check eligibility for the referral rewards.

Cons:

That it sometimes marks some referred customers as old customers and stops the reward from being approved automatically by the referee and will have to mark it approved manually

Showing 1 - 5 of 5 Reviews