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Overall Rating
4.77 / 5 (52)
Ease-of-Use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
5 / 5
Functionality
4.5 / 5
Last Review Written
January 6, 2023
Pros/Cons
  • Pros

  • SOS is quite easy to walk a user through to get a remote session started. Good speed and desktop scaling is excellent.
  • Extremely reliable, secure and easy to use for both remote support unit and remote client.
  • Cons

  • My version has a limited number of unattended connections. I don't need an unlimited supply but I do need more than 10.
  • Nothing, really Works fine for me. I haven't run into any problems.
Pricing Range
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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