Reputation Studio 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Reputation Studio

4.8

(4)

Pricing

Starting at $499.00 per month

About Reputation Studio

Reputation Studio is a review management solution, which helps businesses monitor and analyze client reviews from multiple channels such as marketplaces, websites, application stores, social media platforms and more. Administrators can use reports to visualize and gain insights into products, key topics, ratings by channel and other metrics.

Using Reputation Studio, supervisors can track open tickets based on owner or status and configure access permissions for staff members. Administrators can set up an approval process for managers, customize workspaces according to requirements and use product IDs to map customer content across multiple channels. Additionally, businesses can assign roles and respond to client reviews using personalized templates.

Reputation Studio allows professionals to create categories with tags and keywords to trigger urgency and prioritize responses. Pricing is available on request and support is extended via phone and email.

Reputation Studio Screenshots

Reputation Studio Pricing and Plans

Starting price: $499.00 per month

Free Trial

Free Version

Basic

$499.00

per feature, per month

No plan information available

Reputation Studio Features

Popular features found in Review Management
Campaign Management
Response Management
Review Notification
Social Sharing
More features of Reputation Studio
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Brand Management
Chat/Messaging
Commenting/Notes
CRM
CRM Integration
Customer Advocacy
Customer Experience Management
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Engagement Tracking
Feedback Management
Keyword Tracking
Media Monitoring
Monitoring
Multi-Channel Distribution
Multi-Language
Multi-Location
Negative Feedback Management
Performance Metrics
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Reminders
Reporting/Analytics
Reporting & Statistics
Review Monitoring
Review Request
Search/Filter
Sentiment Analysis
SMS Messaging
Social Media Integration
Surveys & Feedback
Template Management
Third-Party Integrations
Visual Analytics

Reputation Studio Integrations

Bazaarvoice

Yotpo

Trustpilot

Sitejabber

Yelp Guest Manager

OpenTable

See all 7 integrations

Reputation Studio User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

5.0

Have you used Reputation Studio and would like to share your experience with others?

Jason A.

Verified reviewer

Health, Wellness and Fitness

10000+ employees

Used daily for more than 2 years

Reviewed July 2021

Reviews and Q&A Engagement Made Easy

I have been very pleased with the tool, as well as the partnership with Rep Studio overall. Reviews monitoring and engagement is an area we will only continue to grow in globally and Rep Studio has proven to be the right solution to deliver our ambitions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration with our SFDC tool allows our agents to move seamlessly through consumer contacts without losing sight of following the appropriate compliance guidelines. Reputation Studio has also proven to be flexible in being able to meet our needs with a very attentive support service.

Cons:

At times, Salesforce can load a bit slow, which is where Reputation Studio lives.

Vendor Response

Hi Jason, Thank you for the great review and we appreciate your partnership. Thank you, Christian@1440.io

Replied August 2021

Susan C.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 12 months

Reviewed July 2022

Easy to use and great support/ onboarding with vendor

We have been able to pull in reviews from multiple platforms and answer from within Salesforce service cloud. The implementation team at 1440 are great people. Great support and any issues we encountered during the implementation/onboarding phase were dealt with very quickly. They were always super helpful and provided excellent support throughout every stage. They are also quick to respond and offer great post go live support. Excellent service!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and customizable. Great feedback from our users and teams. Intuitive and as the Review object layouts./fields can be customizable, it has made the process super easy and efficient for our teams to respond to reviews and reduced average handling times. We use this within Salesforce Service cloud and the layout of the Reviews object/ Reputation Studio is much more user friendly than standard Salesforce case layouts.

Cons:

Would be good to see history for google play reviews that have been updated (but this may already be on the roadmap) however 1440 have provided workarounds for Google Play reviews.

Vendor Response

Hi Susan, Thank you for the great review. We are very excited about our continued partnership. Thank you, Christian@1440.io

Replied July 2022

Naem M.

Verified reviewer

Marketing and Advertising

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Naem's Review of Reputation Studio

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use is what sticks out the most. Rep Studio integrated really well with our current setup in Salesforce. Reputation Studio has allowed for a quicker, and more personal connection with our consumers.

Cons:

There aren't many things to complain about aside from a few hiccups we usually experience after deploying updates in Salesforce. These are few and far between, and usually caught and resolved in a short period of time.

Vendor Response

Hi Naem, Thank you for the review and we appreciate your feedback. I would love to connect with you to learn more about how we can improve the Ease of Use and Overall Quality of Reputation Studio. Thank you, Christian@1440.io

Replied May 2021

Jake R.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 12 months

Review source

Reviewed May 2021

Great tool, fantastic value

Reputation Studio (1440) has been awesome to work with. They actually listen when you have a new idea. Love working with this team!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Honestly the support as our needs have evolved has been critical to our success. Great team!

Cons:

Any time there have been shortcomings or things to address, the team has been quick to build solutions. No complaints or critiques

Reasons for switching to Reputation Studio

We were moderating in the native tools, now we have everything flow into Salesforce Service Cloud to help boost our efficiency. Huge increase in productivity and efficiency!

Vendor Response

Hi Jake, We truly appreciate our partnership with you and your team. We are excited about the new features we are pioneering together. We know they Salesforce Service Cloud team even more efficient and ensure your customers love you even more. Thank you, Christian@1440.io

Replied May 2021

Showing 1 - 4 of 4 Reviews