CrunchTime! TalentLink 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CrunchTime! TalentLink

4.6

(36)

Pricing

Starting at $15.00 per year

About CrunchTime! TalentLink

DiscoverLink Talent is a cloud-based learning management system (LMS) that caters to small and midsize enterprises in the hospitality industry.

The system automates training-related administrative tasks, provides a real-time view of students’ progress using an LMS dashboard and offers reporting across various levels in the organization.

Managers can manage training, track certifications and reward high-performing employees in the platform. Users get real-time data relating to learning events and student progress through an integrated checklist and exam builder. It also provides e-learning courses, videos, audio files, images and web links.

DiscoverLink Talent integrates with human resources systems, which helps users register new employees. The solution primarily targets restaurants and has served brands like Applebee’s, Chili’s, Boulevard and Joe’s Crab Shack.

CrunchTime! TalentLink Screenshots

CrunchTime! TalentLink Pricing and Plans

Starting price: $15.00 per year

Free Trial

Free Version

Basic

$15.00

per feature, per year

No plan information available

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CrunchTime! TalentLink Features

Popular features found in Training
Asynchronous Learning
Blended Learning
Built-in LMS
Certification & Licensing
Learner Portal
Learning Management
Learning Paths/Tracks
Mobile Learning
Progress Tracking
Reporting/Analytics
SCORM Compliance
Tests/Assessments
More features of CrunchTime! TalentLink
Activity Dashboard
API
Assignment Management
Billing & Invoicing
Certificates
Certification Tracking
Compliance Tracking
Contact Management
Content Library
Corporate/Business
Course Management
Course Tracking
Customizable Reports
eCommerce Management
Employee Engagement
Employee Management
Engagement Tracking
Gamification
Interactive Content
Modeling & Simulation
Performance Metrics
Single Sign On
Social Learning
Student Portal
Video Support

CrunchTime! TalentLink Integrations

CrunchTime

Mitratech TalentReef

HotSchedules

CrunchTime! TalentLink User Reviews

Overall Rating

4.6

Ratings Breakdown

72%

19%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

5.0

Functionality

4.3

Jeremy H.

Verified reviewer

Restaurants

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Training at the next level

We went from a homegrown LMS to using DiscoverLink, and haven't looked back. It allows us to train team members, managers, and even our corporate support center staff. It is easy to see who has and hasn't completed training. The team is wonderful to work with as well. I'm more of a hands-on admin, and I'm able to do most things myself, but the support team is there for any assistance I need. I know some of their other clients are more hands-off, and they work well to keep all things moving smoothly for both ends of the spectrum.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The LMS is very easy to use, administer, and train with. The support and service is amazing from the team at DiscoverLink

Cons:

Updates can take a while to be made, but are amazing when they come out.

Sarah M.

Verified reviewer

Food & Beverages

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

HR Manager

Our overall experience has been wonderful. Aside from the software itself, it has been wonderful working with a dedicated team that is engaged and committed to helping us meet our training goals and objectives.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Discoverlink is easy to use as an administrator. The reporting is awesome and the support is phenomenal when you need assistance.

Cons:

Some of the feature's functionality seems archaic, for example, the mobile version of the site from the learners' perspective requires horizontal scrolling to see additional courses. This concept is somewhat foreign to our younger workers. Also, the process for managers to actually sign off on a learner's course progress is very clunky. The sign-off feature could benefit from some enhancements. We have found the built-in quiz and testing functionality to have occasional glitches. Overall the tool is solid there are just some nit-picky things that could be improved upon.

Reasons for choosing CrunchTime! TalentLink

Service & support and the tool was easy to navigate for end users.

Reasons for switching to CrunchTime! TalentLink

Product support for Schoox was non-existent. The Schoox system was too complicated on the administrative side.

Vendor Response

Hi Sarah, Thank you for providing this valuable feedback. We are so happy to hear you find the software easy to use and we really appreciate your high praise for our support team. However, we would like to get more insight about the areas for improvement you mentioned. We work hard to provide the best experience possible and always listen closely to customer feedback. Would you be open to a call with our team to discuss your concerns in more detail? Please let me know and I'll be happy to set that up for you.

Replied May 2022

Tara O.

Verified reviewer

Hospitality

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed October 2019

Ciccio Restaurant Group/ Fresh Kitchen

Love Representatives! All super awesome and helpful!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love the customer service and the team at DiscoverLink. Always super supportive, and always there to help answer questions. From the initial sales process, to implementation, to ongoing support...I have been a fan! I also like that there is off the shelf content.

Cons:

While the information, and content is important and the message is there...I think that some of videos are not as updated or modern as I would like them to be! Some of it presents as a little outdated and "cheesy." Also, we have had multiple issues with certain courses freezing and/ or not loading, which creates obstacles for our teams in the field. Additionally, some of the courses are very glitchy and creates user frustration/ having to go back and repeat things. The less obstacles, the more buy in from the team. Also, we have had issues with the password formulas where it will only generate a 3 character password, and then it creates issues with certain functionalities as it will then state "must have a 4 character password." It would also be nice if our managers could run a user/ ***password*** report.

Angi L.

Verified reviewer

Restaurants

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

Best Customer and Technical Support EVER Bar!

Everyone, and I do mean EVERYONE, at Discover Link has given us the platinum package for customer and technical support. I can't say the same for other LMS's, including the BIG name ones, where you get the runaround when trying to get an issue fixed. The Discover Link folks call, email, even text, back within 24-hours. They are fantastic with communication and following-up. Yes, there are flashier (and dare I say sexier) LMS's out there that push "social learning" and promises of "mobile learning", but honestly... the competition isn't worth the headache, esp. if your organization doesn't use "social learning" or have users take courses on their cell phone (which are a pain to design effective courses for such small screens). Word of advise... Don't get caught up with the "shiny object" LMS's out there. Go for the LMS with will provide the BEST support, because THAT is what is going to matter if you have any issues and/or need Admin support. THAT is what we have with Discover Link!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fairly new "cross-hairs" feature when looking at users within their campus is FANTASTIC! I like how you can preview content without actually needing to assign it and then take the course. Resources has a nice search option. All in all, it is fairly easy to use as an Admin and good for what our users need.

Cons:

Not the most intuitive UI (especially when trying to set-up external permissions) and a bit tedious with having to collapse sections all the time. I wish the content had a "search" feature, esp. since we can't get the "filter" feature to work. The UI needs a facelift to look more "clean" and modern.

Reasons for choosing CrunchTime! TalentLink

The decision was made before I was hired. I think a big selling point was the fact that they are in the restaurant-niche, so they understand the needs of multiple restaurants and external users, as well as internal users.

Braxton L.

Hospitality

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2018

If it was not for this product our company would be less efficient! Used Daily!

From an organization standpoint- Employee engagement, Employee retention, increased value of Sales. Number, increased amount of knowledge learned. Tracking results through this software is also a huge benefit as it is very easy to do!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is user-friendly and easily accessible. It is not complicated like some other LMS out there. The options for different modules or LPs are very beneficial for a multi-unit organization. By far though would be the customer service. If you do not know something or have a question you do not have to call a 1-800 number. Your client services rep is only an email and phone call away with immediate response! WE LOVE THIS PRODUCT

Cons:

It is not really what I like or least about this software it is more of improvements to be made. This company is on top of their game by listening to their customers and making changes to the software to benefit the customers. Occasionally we will run into technology issues within our organization with WIFI connectivity problems which hinders the ability to use discoverlink so that can be a downfall at times. Wishing this software could be used on a offline network would be extremely beneficial.

Vendor Response

Hi Braxton, thank you for this review and your feedback on offline use to help with connectivity issues.I wanted to let you know that the ability to take courses offline and synchronize once a connection is made is on our roadmap for this year. We will keep you posted when we get close to releasing that!

Replied January 2018

Melanie J.

Verified reviewer

Restaurants

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

I have been impressed from the start with my experience using Discoverlink.

I have achieved more consistency in training and better trackability of training completion. This allows me to report on training and see trends across the Company that correlate training to performance. Because the LMS is fairly new, I sometimes come across functionality that is "in development". The Discoverlink Team is very open about what can and can't be done. though, and are actively working to improve the product with client suggestions. I don't know as though these comments would be any different with other companies as the industry is constantly changing, however.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use. There are available user guides, but I often don't need them as it is intuitive. I absolutely love that I can easily customize many aspects of the LMS without a complicated "scope of work" and that the Discoverlink Team is open to new ideas and suggestions. From a user perspective, the LMS is graphic in nature and easy to navigate.

Nate B.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed August 2017

Easy to use for our managers and team members.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplicity of the website. I can easily assign courses to my users, and they immediately know what their requirements are.

Cons:

Would like more mobile friendly. I think that in this day and age, there is a desire to be able to take the CBTs on a mobile device.

Vendor Response

Hi Nate, Thanks for the review. We just wanted to make sure you were aware that DiscoverLink Talent is mobile-enabled. Many of our clients are using it on mobile devices. If you have any questions, feel free to contact your Client Services Manager.

Replied August 2017

Jen M.

Verified reviewer

Restaurants

10000+ employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Great LMS product

Our experience with DiscoverLink has been fantastic! They are a great vendor to work with. Always responsive, patient and helpful in every situation. They take feedback well and are continually finding ways to improve their platform. I would highly recommend them for anyone looking to elevate their LMS experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use Intuitive Hospitality focused Compatible with all programs we use Ease of integration Great customer service

Cons:

My only con would be limited reporting on course specific data. Otherwise everything is great!

Verified

Reviewer

Used daily for less than 6 months

Review source

Reviewed January 2018

Excellent Customer Service and Easy to Use

We are thrilled to be able to offer consistent training in all of our 75+ locations!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our implementation and ongoing service team are the BEST! They go above and beyond! We had weekly calls as well as consistent email communication. They had great suggestions on what content types would work best for each lesson, which resulted in a really fun and interactive finished learning program.

Cons:

Randomly, some of the screens do not have a customizable background. Otherwise, this software is fantastic and VERY user friendly!

Vendor Response

Hello, thank you for providing this review and for the feedback on customizing background on certain screens. Currently, in addition to the custom login page and the ability to define colors on the To-do list, you can customize background images in exams, surveys, and performance reviews. We'd love to hear more about what you have in mind for custom backgrounds on other screens. If you'd like to send me your ideas I will be happy to forward them to our development team.

Replied January 2018

Verified

Reviewer

Restaurants

201-500 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

DiscoverLink Talent meets all of my needs and those of my learners.

DiscoverLink Talent is a great program to use and is easy on the budget. This program works well on tablets and phones but will work even better when the new app is fully functional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product allows me to upload a great deal of personalized content for my learners to use. It is also quite literally the easiest program for administrators and learners to use.

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