OnTime 360 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OnTime 360

4.3

(37)

Pricing

Starting at $99.00 per month

About OnTime 360

OnTime 360 is a delivery management solution that enables businesses to streamline processes related to dispatching, order tracking, scheduling, barcode scanning and more. It provides mobile applications for Android and iOS devices for professionals to collect signatures and attach parcel images as per requirements.

OnTime 360 helps businesses generate time sheets to calculate payroll and track vehicle maintenance schedules, packages, drivers or routes. It lets users generate custom invoices, import client or shipping data in Microsoft Excel and CSV formats, handle workflows and communicate with dispatchers via emails or text messages. Additionally, customers can utilize the online portal to view order history, print shipping labels and manage addresses.

OnTime 360 comes with an application programming interface (API), which allows businesses to integrate the system with several third-party systems. The solution is available on monthly subscriptions and support is extended via documentation, videos, phone and other online measures.

OnTime 360 Screenshots

OnTime 360 Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Start

$99.00

usage based, per month

Plan includes:

Unlimited users
Unlimited customers
Unlimited technical support via telephone and email
Basic Customer Web Portal
OnTime Mobile applications for field personnel
Premium mapping and lookup services, including professional geocoding and GPS support
Built-in report customization
GPS user tracking and bar code scanning support for OnTime Mobile
Dispatching, order entry, and tracking
Powerful pricing calculations

Grow

$249.00

usage based, per month

Plan includes:

All features from START
Unlimited users
Unlimited customers
Unlimited technical support via telephone and email
Partner Data Exchange
Standard Customer Web Portal
OnTime REST & SOAP API
Generate, send, post, and customize invoices
Publish report customizations
Company performance dashboard

Scale

$499.00

usage based, per month

Plan includes:

All features from GROW
Unlimited users
Unlimited customers
Unlimited technical support via telephone and email
Branch management features
Automatic route optimization
Custom report authoring environment
Vehicle management, tracking, and playback
OnTime REST & SOAP API
Advanced Customer Web Portal

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OnTime 360 Features

Popular features found in Delivery Management
Customer Portal
Delivery Tracking
Dispatch Management
Driver Management
For Courier Services
Scheduling
More features of OnTime 360
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Scheduling
Barcode Recognition
Barcode/Ticket Scanning
Billing & Invoicing
Billing Rate Management
Cash on Delivery
Client Portal
Credit Card Processing
Customer Database
Customer History
Customizable Reports
Data Import/Export
Digital Signature
Drag & Drop
Electronic Payments
Electronic Signature
Employee Management
Food Delivery Dispatching
For Freight Operations
For Restaurants
Geographic Maps
Geolocation
GPS
Invoice Management
Labeling
Label Printing
Live Driver Tracking
Location Tracking
Mobile Access
Mobile Alerts
Mobile Signature Capture
Online Ordering
Order Entry
Order Management
Order Processing
Order Tracking
Performance Metrics
Price/Margin Management
Proof of Delivery
QuickBooks Integration
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Route Management
Route Optimization
Routing
Search/Filter
Self Service Portal
Shipping Labels
Shipping Management
SMS Messaging
Status Tracking
Third-Party Integrations
Transportation Management

OnTime 360 Integrations

Microsoft Excel

QuickBooks Online Advanced

FreshBooks

Xero

OnTime 360 User Reviews

Overall Rating

4.3

Ratings Breakdown

49%

32%

16%

Secondary Ratings

Ease of Use

4.1

Value for money

4.2

Customer support

4.5

Functionality

3.8

Douglas G.

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2017

This could easily be the best dispatch software out there, but it is falling behind the technology

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use. Love the advance search feature, we can find anything any time. Easy to set up custom options. Dispatch screen is easy to read and fill out and intuitive.

Cons:

Mobile app is archaic. Should have GPS tracking by now and able to record arrival and departure times. Setting up pricing/paying drivers should be easier. Every time you want to pay a driver/owner operator a different percentage, you must create a new price set instead of just changing the percentage rate. Creating reports in Crystal reporting is way too hard. We have to hire someone if we want a report done or changed.

Stephanie G.

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2016

Satisfied with Ontime 360

We love Ontime 360. Its easy to use, our customers like being able to dispatch and track their shipments. We like being able to print BOLS and send invoices through 1 system. ONE thing we would like to see updated. We would like to be able to search invoices by number or customers without having to scroll. Invoices number especially. Often times a customer calls about a particular invoice and I must search numerically instead if being able to click on the search bar and entering the number.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Cons:

Not being able to use the search bar in the Billing screen

Michel C.

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2016

On Time is WELL worth it

Since we have chosen On Time, we've never questioned ourselves back. The support groupe is unbelievable with a response time that sets the standard regardless of the industry. The ease of the API process as well as the overall easy to use solution is well worth considering On Time for your needs

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

API, Support group, easy to use

Cons:

Bilingual. Better invoicing capabilities (might be me not investing enough time researching that feature though)

Jasmine J.

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2016

Affordable Product with upcoming technology

The customer support is amazing!!! Learning the software can be challenging but, with their great support and training tools we've been able to run smoothly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is user friendly.

Cons:

There seems to be some fine details that are necessary that can be simply added. Especially with the link email for POD that are sent to customers it doesn't give the ability to reference the customers HAWB.

Chris M.

Used daily for more than 2 years

Review source

Reviewed September 2016

Really great delivery software!

OnTime 360 is a really great product and has worked really well for us. We especially like the constant updates and improvements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OnTime's billing features are really simple and easy to use. Drivers always have instant access to detailed information. Dispatching is really quick and easy.

Cons:

Search fields for billing could be improved.

Tahiris D.

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2016

Survey For OnTime

OnTime is easy to learn, use and implement. However, there are some features missing-such as a 'Contact' field in the Tracking view and emailing invoices in bulk instead of one by one-that can make this program more user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy OnTime allows us to create and generate reports for our clients and internal use.

Cons:

1. Can only have one main email per client. 2. Cannot disable notifications without removing the email address. 3. Cannot enable or disable notifications at the contact or client level. 4. Cannot email invoices in bulk. 5. No Contact field in the Tracking view. 6. No ability to add a % increase/penalty for late invoices at the invoice level. Only as a price modifier.

Dolores P.

Used daily for more than 2 years

Review source

Reviewed September 2016

Friendly Support and Responsive Software

I really like how quick and easy it is to place orders in OnTime 360 and how quickly drivers receive delivery information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer support!

Cons:

Advanced search and quick views initial adjustments can be difficult.

Jonathan M.

Used unspecified for unspecified

Review source

Reviewed October 2009

The best in transportation management software!

OnTime is one of the most advanced transportation management system available on the market today. These broad set of features offer any transportation business the tools they need to take advantage of the technology available today. With the OnTime System you will have an effective way to manage vehicles, users, locations, price sets, billing, and more. Users can quickly learn how to use the OnTime System because of its easy to use interface. With the OnTime System you can not only be efficient, but literally OnTime.

Ratings Breakdown

Ease of use

Customer support

Pros:

Maintains a robust set of features in a small footprint. Superior in speed and response time. Because it is a hosted solution there are no IT maintenance costs. Advanced route management and billing features. Integrated GPS tracking with the mobile application. Frontend webportal provides a user friendly experience for customers. Because the OnTime System is based on the .net framework, it can provide a high level of compatibility across the PC platform.

Cons:

In order to take advantage of the additional mobile capabilities, you may need to invest in a Windows Mobile platform enabled device.

Sally D.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 6 months

Reviewed November 2020

Great Program

Customers being able to view invoices, proof of delivery and pay invoices through the portal will save HOURS of my time each month

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The online Portal is amazing! Once you get the hang of the prices, it's easy.

Cons:

the cubing / pricing isn't always possible to get what you want. currently we have to manually figure out the cubic weight and enter that into the job in order to price it accurately, based on how we determine our final price.

Reasons for choosing OnTime 360

I liked the add on features especially the web portal

Reasons for switching to OnTime 360

Lack of support

Simon F.

Import and Export

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2016

Same Day Courier in Metro Manila

Integration is a major problem, the API is restrictive. When we wanted to modify (modernise) the ordering portal, we could not. We were told there is no tracking number confirmation API! The software is basic and does a job. Support is excellent, although the manual is very basic. Refresh could be faster and regularly the data needs verifying for consistency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Showing 1 - 10 of 37 Reviews

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