PIRO Fusion 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

PIRO Fusion

3.8

(4)

Pricing

Starting at $299.00 per month

About PIRO Fusion

PIRO Fusion is a unique, cloud-based jewelry software. Its customizable system configuration allows all segments of the jewelry industry, from manufacturing to wholesale and retail, to use it.

From order intake to order management, PIRO Fusion can handle all operational stages, including manufacturing, inventory management, invoicing, and shipping. It also provides other jewelry-specific functionalities, such as memo (consignment) management and market-based pricing for metals and diamonds.

The POS component (PIRO Retail) gives retailers a clean frontend sales tool. At the same time, the back-office part helps them organize and automate essential operations such as repair and custom order tracking, full inventory management, purchasing, and much more.

This software would be worthless without a dedicated team. From implementation and reliable support services to custom development, you will have a team that truly understands jewelers' needs and supports you every step of the way.

PIRO Fusion Screenshots

PIRO Fusion Pricing and Plans

Starting price: $299.00 per month

Free Trial

Free Version

Basic

$299.00

per month

No plan information available

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PIRO Fusion Features

Popular features found in Jewelry Store Management
Billing & Invoicing
Catalog Management
Commission Management
Customer History
Data Import/Export
Electronic Payments
Inventory Tracking
Multi-Store
Pricing Management
Purchase Order Management
Repair Tracking
Supplier Management
More features of PIRO Fusion
Access Controls/Permissions
Accounting
Activity Dashboard
Alerts/Notifications
API
Barcode/Ticket Scanning
Consignments
Credit Card Processing
CRM
Customer Management
Customizable Reports
Discount Management
Electronic Signature
For Jewelry Stores
Inventory Management
Jewelry Design
Label Printing
Point of Sale (POS)
Price/Margin Management
Receipt Management
Sales Order Management
Stock Management
Third-Party Integrations
Vendor Management
Wholesaler Management

PIRO Fusion Integrations

HubSpot CRM

Shopify

FedEx Ship Manager

TaxJar

Lingo

VEN

See all 8 integrations

PIRO Fusion User Reviews

Overall Rating

3.8

Ratings Breakdown

50%

25%

Secondary Ratings

Ease of Use

3.3

Value for money

3.3

Customer support

3.8

Functionality

3.5

Have you used PIRO Fusion and would like to share your experience with others?

Mallory B.

Verified reviewer

Luxury Goods & Jewelry

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Recouped My Time

Our project manager from Piro was wonderful to work with. Getting Piro set up with all of our data was a big undertaking, but she walked me through it and we're now ironing out the final kinks to make everything run smoothly. I've already recouped a lot of my time using Piro, as have our other employees that rely on the system. I'm excited to continue using Piro and see the compounding benefits that come along with using an advanced ERP system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Piro has significantly decreased the amount of time it takes to input jobs into our system, which is the main reason we wanted to get the software for our company. It has also decreased the amount of time it takes to create complex quotes, and I'm finding more and more time in my day to work on other tasks.

Cons:

There are some limitations of the software as it is and certain functions that seem like they should be part of the system but are considered custom developments and cost extra. The Piro team is very solution-oriented and can do the custom developments you need, and we were able to find work-arounds to most of our issues, but keep this in mind. I also wish there was a Piro app for our timekeepers to use as the functionality on a tablet is not the best.

Reasons for switching to PIRO Fusion

We needed a more robust system that could handle automated pricing and quoting.

Lynn A.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

Stop Using Spreadsheets! GoPIRO!

Excellent! We got off to a rough start with the on-boarding but when we voiced our concerns the sales and management team were quick to get us what we needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Information about our inventory and any given product is only a click or two away. The time required to find a bit of data has been reduced significantly!

Cons:

The terminology doesn't match with what we've been using, though I do understand the need for a standard.

Laura L.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2024

Avoid PIRO at all costs!

Extremely negative, would recommend anyone looking for a jewellery ERP to go elsewhere.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sadly there are no pros, we were never able to actively use the system. After years of back and forth the team has failed to fulfil any of the basic promises or requirements in their original scope.

Cons:

Terrible customer service and business values with no commitment to exploring proactive solutions to achieve a basic level of fulfilment. They have stonewalled any attempts to progress the dialogue and have an arrogant and small minded view towards problem solving - once you have paid for the software it is 'not their problem' even if you have never been able to use it!

Vendor Response

We share Laura's frustration with the project, which stems from several factors. 1. Project management: Our customer service had to deal with at least 5-6 different contacts from Laura’s company. We began with 2 project managers who disappeared, and new ones appeared without prior knowledge of the project’s scope. This inconsistency led to struggles, with Laura only getting involved on a high level after 1.5 years. 2. Employee pushback: The company is in London, but PIRO was to be used in India. We faced strong resistance from the Indian staff, who constantly rejected the PIRO team's proposed solutions. It seemed headquarters pushed the project, but the end users opposed it. 3. Scope changes: The original scope involved automating order processes, but Laura's team kept requesting extensive customizations on order and inventory management. Despite agreeing on a checklist, new demands persisted without the willingness to pay. After investing months of unpaid work, we paused the project.

Replied June 2024

Kelsey R.

Verified reviewer

Luxury Goods & Jewelry

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2024

Piro was great to work with! Would definitely recommend to other companies.

Our rep [sensitive content hidden] was phenomenal and made what would feel like an incredibly overwhelming project seem pretty straight forward and doable. She was extremely organized and would follow through on deadlines, providing answers to questions she needed to research, and was always very punctual with meetings. We now have the ability to internally track where exactly our orders are as well as have the functionality to provide our clients with automated email updates on the progress of their order which greatly improves the customer experience! They were able to custom code some very specific functions for us that made using Piro Fusion much easier and faster on our end. While we had to pay for the custom coding of these the pricing seemed very fair and in the long run was completely worth it in order for us to be the most efficient.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

- Ability to custom code different features & functions to fit what we needed best - Punctuality and organization of our rep(s) - Incredibly quick response time from their support team - Software & functionality is easy to use and pretty intuitive

Cons:

Really the only con I can think of is there were some basic (in my opinion) functions that I was surprised didn't exist in the software already, but we were able to get those coded out and it wasn't a big deal!

Showing 1 - 4 of 4 Reviews