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Toast POS

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Toast POS

Toast POS 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Pros and Cons
  • Popular Alternatives
  • Popular Comparisons
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Toast POS
Toast POS
4.2
(549)

Pricing

Starting at $69.00 per month

About Toast POS

Toast POS is a comprehensive point-of-sale system designed specifically for the restaurant industry. It is more than just a tool to accept payments; it is the central nervous system of a restaurant's operations, integrating a suite of functionalities to manage all aspects of the business. The system includes cloud-based software that allows restaurateurs to access their business data and operations from anywhere, at any time, ensuring they remain in control even when they are away from the establishment.

With a focus on durability and aesthetics, Toast's hardware is restaurant-grade, built to withstand the rigors of the food service environment, including spills and high-temperature conditions. The hardware options such as Toast Flex and Toast Go are both spill-proof and dust-proof, blending functionality with design to complement the restaurant's décor while ensuring reliability.

Toast's software platform prioritizes user-friendliness with an intuitive interface that simplifies training and daily operations. Employees can easily navigate the POS system, and management can implement menu changes across all devices instantaneously. The system regulates and tracks menu items throug...

h its inventory with real-time updates, minimizing the hassle of manual counts and avoiding customer dissatisfaction due to unavailable items. The integration capabilities of Toast POS are expansive, connecting with applications from various partners. This allows for a seamless operation that includes not just the point-of-sale but also extends to online ordering, marketing, and staff management. Its payment processing system boasts transparent pricing with no hidden fees, providing restaurant owners a reliable and straightforward pricing structure for transactions. Tableside ordering and payment functionalities are embodied within the platform, empowering staff to enhance guest experience through increased interaction and swift service. The Toast POS enables servers to process orders and payments right at the customer's table, which can help turn tables faster and increase the establishment's revenue. In addition to its operational capabilities, Toast POS provides analytical tools that give detailed insights into sales, product mix, and labor costs, allowing restaurant owners and managers to make informed decisions based on performance data. Whether one operates a single location or manages multiple establishments, the system's analytics and reporting features provide an integrated oversight that supports strategic planning and operational adjustments. To support its clients, Toast offers free 24/7/365 support, ensuring that restaurants can always access assistance when needed. Team members who understand both the platform and restaurant operations are on hand to offer help, ensuring that any issues are promptly resolved and minimizing the impact on the restaurant's service. For new restaurants, Toast POS offers starter kits that are customizable, providing a scalable solution to help these businesses grow. Its adaptability to different service models, from quick service and full service to fine dining and cafes, makes Toast an agile and effective partner to a variety of restaurant types, conveying its commitment to the unique needs of each dining establishment it serves.

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Toast POS User Interface

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Toast POS Pros and Cons

We analyzed 549 verified reviews for Toast POS to find out what actual users really think.

Select to learn more

Customization And Intuitive Controls

Toast POS is designed with user-friendly navigation and flexible customization options. Both front and back office tasks are easy to manage, and features like drag-and-drop table transfers and quick edits simplify daily operations. The system adapts well to different business needs, making it accessible for users with varying levels of experience.

Toast POS Pricing and Plans

Starting price: $69.00 per month
Free Trial
Free Version

Starter Kit

$0.00

flat rate, per month

Plan includes:

  • Cloud-Based Point of Sale
  • Hardware Configuration Including One Terminal. (Additional Charges Apply for Subsequent Devices.)
  • Fraud Detection
  • PCI Compliance
  • Table Management
  • Timekeeping
  • Offline Mode

Point of Sale

$69.00

flat rate, per month

Plan includes:

  • Hardware Configuration
  • 24 / 7 Customer Support
  • Installation and Configuration
  • Order Management
  • Digital Menu
  • Mobile Payments
  • Guestbook

Build Your Own

Pricing available upon request

Plan includes:

  • Email Marketing and Loyalty Programs
  • Scheduling and Tips
  • Delivery Management
  • Inventory Management
  • Payroll
  • Gift Cards
  • Benefits Administration
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Toast POS Features

  • Popular features found in Restaurant POS
    Delivery Management
    Electronic Payments
    Inventory Management
    Loyalty Program
    Mobile Access
    Multi-Location
    Online Ordering
    Order Entry
    Separate Checks
    Table Management
    Tips Management
  • More features of Toast POS
    Access Controls/Permissions
    Accounting Integration
    Activity Dashboard
    AI Copilot
    Alerts/Notifications
    API
    Barcode/Ticket Scanning
    Billing & Invoicing
    Built-in Accounting
    Cash Management
    Commission Management
    Contact Management
    Credit Card Processing
    Customer Accounts
    Customer Management
    Customizable Branding
    Customizable Reports
    Data Import/Export
    Delivery Estimate
    Discount Management
    eCommerce Management
    Electronic Signature
    Email Marketing
    Employee Management
    Food Delivery Dispatching
    For Bakeries
    For Bars/Clubs
    For Food Trucks
    For Restaurants
    For Retail
    Gift Card Management
    Inventory Control
    Inventory Optimization
    Inventory Tracking
    IoT Integration
    Item Management
    Kitchen/Menu Management
    Menu Builder
    Mobile Payments
    Online Payments
    Ordering Automation
    Order Management
    Order Scheduling
    Order Tracking
    Payment Processing
    Point of Sale (POS)
    Point of Sale (POS) Integration
    Pricing Management
    Product Identification
    Promotions Management
    Real-Time Analytics
    Real-Time Monitoring
    Real-Time Reporting
    Receipt Management
    Reporting/Analytics
    Reporting & Statistics
    Reservations Management
    Restaurant POS
    Retail Inventory Management
    Returns Management
    Returns Tracking
    Sales Reports
    SMS Messaging
    Split Checks
    Staff Management
    Status Tracking
    Third-Party Integrations
    Transaction History
    Wait List Management
    Website Personalization

Toast POS Integrations

DoorDash for Merchants
DoorDash for Merchants
Integration rated 3.9 from 27 reviews
7shifts
7shifts
Integration rated 4.4 from 22 reviews
Sling
Sling
Integration rated 4.3 from 16 reviews
GrubHub
GrubHub
Integration rated 3.6 from 15 reviews
OpenTable
OpenTable
Integration rated 4.8 from 11 reviews
QuickBooks Online Advanced
QuickBooks Online Advanced

See all 45 integrations

Toast POS User Reviews

Overall Rating

4.2

Ratings Breakdown

5

59%

4

21%

3

8%

2

3%

1

10%

Secondary Ratings

Ease of Use

4.2

Value for money

3.8

Customer support

3.7

Functionality

4.1

Elizabeth's profile
Elizabeth L.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Toast - yes!

5

Overall, I love Toast. Easy to use, Efficient. User friendly, and gets the job well done. If i were to open a new restaurant, this is what I would use.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love Toast. I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast.
Cons:
There isn't much i don't like about Toast. Its pretty self explanatory and updates fairly quickly. Sometimes most of the aggravations come from managers not updating the information.

Read More

MM
Marcelo M.

Verified reviewer

Management Consulting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Strong POS system

5

I really like the system and consistently recommend it to all my clients. Toast POS is reliable, user-friendly, and well-suited for restaurant operations. It has become a key part of how we manage and streamline day-to-day tasks

Ratings Breakdown

5
Ease of use
3
Value for money
5
Customer support
5
Functionality
icon
Pros:
I migrated to Toast POS four years ago and have been very satisfied ever since. It’s a reliable, restaurant-focused platform that covers everything from front-of-house to back-of-house operations. The system is intuitive, stable, and continues to evolve with features that truly support daily restaurant management
Cons:
Although Toast POS has improved a lot over the years, there’s still room for improvement in the inventory management features. It works for basic tracking, but more advanced inventory controls and reporting tools would make a big difference, especially for multi-location operations

Reasons for switching to Toast POS

I switched from Clover mainly because of the poor customer service experience. With Toast, I found not only a more robust platform for restaurant operations but also a much more responsive and professional support team

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heather's profile
heather m.

Verified reviewer

Restaurants

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Toast is a modern and still growing POS and restaurant management product

5

Previously 3

Toast has helped us organize and stay nimble through aggressive company growth. Looking forward to the next period with Toast where we adopt their HR, payroll, and scheduling features.

Ratings Breakdown

5
Ease of use
Previously 4
3
Customer support
4
Functionality
Previously 3
icon
Pros:
Toast allows users to log on to its website to edit menu items, run reports, track punch-in's. In the past, POS systems were loaded into desktops in the back office. It's so refreshing to update, edit, and from anywhere because it's based off a website. The devices that Toast has selected for installation in the restaurants are modern, slim, and highly functional.
Cons:
Toast can slow down, which isn't good news when the restaurant is busy. The sales tracking is still not as robust as I would hope from a product that does so much else so well. For instance, it can be hard to get results on the sales of a menu item for an entire year.

Read More

CC
Chris C.

Verified reviewer

Hospitality

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

Toast Gets The Job Done

4

Pretty good! I don’t have a ton of experience with POS systems, but Toast is my favorite of the ones I have used.

Ratings Breakdown

4
Ease of use
3
Value for money
3
Customer support
4
Functionality
icon
Pros:
I like that it is cloud based and from the admin side can be accessed from anywhere, allowing for easy remote work.
Cons:
The biggest con is that you are not able to export order details into excel to use pivot tables and other excel functions. Als that when viewing an individual check on back end, it is not full screen

Reasons for switching to Toast POS

Wanted a cloud based system that could be accessed from anywhere

Read More

SD
Sean D.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

A POS worth your time

5

Positive. Our team has found most of the features really helpful to our business, and we have 5 different stores, all using toast. We've had a few bumps, but they've never ignored us, or made us wait.

Ratings Breakdown

5
Ease of use
3
Value for money
4
Customer support
5
Functionality
icon
Pros:
I've been using toast for seven + years, and the big reason I stick with them, is they are always adding new features. Some, I don't use, but I've always appreciated the new things, along with off line payments when our local provider has issues.
Cons:
Pricing. It's not expensive to get into, but they like to add charges ( monthly ) to everything. It adds ups but if it can make you more money, than I don't see an issue with them getting their beak wet

Reasons for switching to Toast POS

Just a better system, the Toast Go's were revolutionary in the states

Read More

JR
Jessica R.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Similar to other POS in its class but lots of fees

3

We only did a trial with Toast then decided to use Cake and Square instead. The time we had it we were able to pick up basics quickly and I like the reporting options it had. The cost and hidden fees were not in our budget though.

Ratings Breakdown

5
Ease of use
2
Value for money
2
Customer support
5
Functionality
icon
Pros:
Toast is user friendly, intuitive, and simple making it quick and easy for staff to pick up. This reduced training time helps our bottom line and keeps things running smoothly. It also has all the integrations a restaurant would need, DoorDash, GrubHub, payroll, etc.
Cons:
The cost was not worth what you get from the software and was much higher than its competitors. While start up cost was relatively low, the monthly fees, hidden fees, fees for every single thing add up and it becomes a very expensive monthly bill.

Reasons for choosing Toast POS

We ultimately did not. We did a trial with a free starter kit that got us the equipment at no cost while we tried the POS in house. The cost is what drove us away from Toast. We decided there were other products that had all the same functionality at a much lower cost.

Read More

PD
Patricia D.

Verified reviewer

Banking

10000+ employees

Used monthly for less than 2 years

Review source

Reviewed February 2026

You now have control over paying your bill at restaurants.

5

Overall I love using the Toast Pos application to check out at restaurants. It saves so much time and frustration making eating out a pleasant experience.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
As a customer, the toast app has saved me so much time and I can pay my bill right away so my waiter doesn’t have to stop what they are doing.
Cons:
What I like least about toast POS is that there can be issues with the payment. Sometimes one side don’t speak to the other side which causes issues.

Read More

Allie's profile
Allie H.

Verified reviewer

Hospitality

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed January 2026

Toast is best in class

5

Ratings Breakdown

5
Ease of use
3
Value for money
5
Customer support
5
Functionality
icon
Pros:
Toast is best in class not only because of it's commitment to innovation but also the quality of customer service. No matter where I've implemented Toast, even when there were hiccups, customer support was always able to swoop in and provide the necessary resources to sort it out. Plus, they have one of the most expansive integrations stack in restaurant tech.
Cons:
I would say the only thing about Toast that I don't like is their pricing for implementing integrations. Because even when the integration is necessary, myself or my consulting clients have a hard time justifying the additional spend over necessary expenses.

Read More

TM
Terry M.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Good product for a Restaurant

4

Great product easy to use and train employees on. Gives a great amount of important information .

Ratings Breakdown

4
Ease of use
4
Value for money
3
Customer support
4
Functionality
icon
Pros:
The ease of understanding daily sales. The mobile app allows me to track Sales when I am off property right on my phone
Cons:
They make changes to reports but the legacy reports gave better information. Getting in touch with a sales rep is difficult.

Read More

AF
Adashia F.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed February 2026

Good food ordering platform with no extra fees

5

Does the job for what it is. I use it every time I order from my favorite food spot. No extra fees which is nice.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
VALUE FOR MONEY - no extra fees BUGS AND ISSUES - minimal RESTAURANT MANAGEMENT - decent CARD PAYMENT - does the job
Cons:
CUSTOMER SUPPORT - have not had to use, so no complaints SECURITY - have not had problems, unsure of how secure platform is

Read More

Showing 1 - 10 of 549 Reviews
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