Sorted 2026: Benefits, Features & Pricing

Consumers expect their delivery to arrive on a date, time and location of their choosing. They value flexibility, instant communication and support. As a business, we wanted to provide our consumers with the choice and convenience they craved but we had no way of surfacing the proposition in the checkout. That all changed when we spoke to Sorted. They demo’d their technology and within minutes it was clear they had a solution that would revolutionise how we surfaced delivery options in the checkout and streamline our entire delivery management process. From a customer experience perspective, we wanted to provide: • Real-time (personalised) delivery options at the point of purchase • Branded & timely notifications throughout the delivery lifecycle From a business perspective, we wanted to: • Implement a multi-carrier strategy to reduce our risk exposure and increase commercial leverage • Access multiple carriers through a single integration (API first) • Define our own shipping rules (achieving on time delivery at the lowest cost) • Switch on/off carriers and services quickly with no IT changes. • Protect IT resource and optimise the cost of accessing new carrier services • Control all our carrier services from a single, central hub • Automatically create, allocate, manifest and track the progress of shipments via an intuitive management dashboard. • Generate carrier compliant labels & documentation. Sorted’s product suite has helped us achieve all the above AND MUCH MORE!